Dr Ross and I had differences and rather than calling me and talking things out, he cancelled my…read moremembership. He is a good doctor but every time I talked with him, no indication was given him of his unhappiness with me.. Stay away

Dr Ross is more than just an excellent physician. He is caring and kind and LISTENS to his…read morepatients. I never feel rushed. His staff reflects his high level of patient care and professionalism. I wouldn't go to anyone else. If there were TEN STARS, I'd award them all ten.

Provider Tanya Fetters is wonderful, as are the staff at the front desk. Unfortunately, messages…read morerarely get returned, whether the message is left with an actual human, a voicemail is left, or the message is left through the portal. This is so frustrating. The Chandler office is now using an out-of-area scheduling service that leaves much to be desired.

How are you going to tell me to come 30 minutes before my appointment time to fill out new forms…read moreand still be 45 minutes in the lobby once my paperwork was finished.. the whole lobby is FILLED. People standing on the sides, all irritated that we are waiting SO long for a SCHEDULED appointment.

I came home from out of town feeling sick so I booked an appointment with Shaun Torrez for a…read moreCovid-19 Rapid Test. The site was easy to navigate and making an appointment was quick and easy! I heard back from Shaun and set a time for my test and an hour later I was able to get my results. I will definitely be using The Wellness Connection again!! Thank you, Shaun!

From the owner: The Wellness Connection offers primary care and urgent car delivered in a "House-Call" fashion. We…read morebring the care to you. We realize illness/injury do not always happen during business hours, we are available for afterhours as well. The Wellness Connection specializes in holistic healthcare to help you achieve optimal health. We manage chronic conditions, do wellness exams, and treat illness and injury.

I had been without a doctor due to retiring, moving, but primarily dissatisfaction with my former…read morePCP. I was also done with the antiquated process of waiting up to an hour past my scheduled appointment before my PCP would finally burst into the exam room only to rush through my concerns before he was gone...within 10 minutes of entering the exam room. I was DONE! As I searched for and researched new doctors, I was very excited to come across the new concept offered by One Medical. No waiting and was I shocked when Dr. Ortiz personally greeted me and escort me to the exam room! He then spent the next 30 minutes listening, asking questions, and more importantly Dr Ortiz truly cares. Dr Ortiz also continued addressing my concerns via email and always responds within a few hours! Dr Ortiz and the entire staff at One Medical are the best!

I've already met him through my girlfriend and he is very polite, very professional very noticeable…read morespent the time listening to the patient. He's very friendly, not afraid to suggest what he thinks. He seems to be an amazing doctor.

So impressed with my $25 doctors appointment this week with Dr. Ashley Sujane Froese at her private…read morepractice Prime Direct Health! It was cheaper for me to go see her than going through my insurance & seeing some crappy doctor who would only spend 10 minutes max with me! She is so personable, kind and knowledgeable! Thank you for the incredible doctors visit for only $25 (which included my cortisone shot)! She even asked if there's anything else I needed. Most doctors are usually rushing me out the door instead of asking what else they can help me with. Or, if I ask most doctors about something else I'm told to schedule another appointment. It was so nice going to a place that's not insurance driven and actually cares about their patients more and takes the time to really see what's going on. APRIL SPECIAL OF $25 A VISIT!!!...TAKE ADVANTAGE! Need any prescriptions filled, B-12 shots, motion sickness medication, blood work, coldsore medication, allergy meds, etc!!!!!! Dr. Ashley should be your go-to! She's in Gilbert on Warner/Lindsay.

Dr. Froese is fantastic! Her service should be a model for Healthcare in the USA these days! Quick…read moreresponse! There are real advantages to using Dr. Froese as you Primary. Insurance is not needed, she knows the ins and outs of the medical industry and has cost effective solutions for out of office care. On top of that most things can be done in house and I always get a response within a day. I highly recommend using this Concierge service and skip the rat race with the medical system that has been a total mess since Obamacare started.

I 1000% thinks she's the best PCP I've ever had!…read more She is very attentive and listens to what my concerns are and comes up with solutions to get me on track for better health. Her office is super cute, and everyone form the front office to the MA's are very nice and helpful. She really cares about her patients, and it shows. She was so concerned about me during an illness last year that she'd call and check up on me to see how I was doing. I really love that about her! If you're looking for a great PCP, she's the one!

The best thing I ever did was go see Dr. Lutz four years ago I was 290 pounds I was on all kinds of…read moremedication. She basically told me that she did not want to give me all that medication that it was killing me. She told me the truth unlike a lot of doctors that just want to give you medication she gave me the truth and it changed my life I'm now 210 pounds. I go to the gym all the time and the only reason I have to see Dr. Lutz now is when I hurt myself at the gym lol

One Medical is an interesting place to review because... it's not a restaurant, and it's not an…read moreentertainment place. But it's a place you go to see a doctor. And in the spirit of Yelp... I review everything. Including... walk-in doctor's offices. So, I'm a One Medical user, and I've used it for about six months. This is my home location, and I'm definitely a fan. One of the main things I like about it is how you can get labs done by just walking in anytime. You don't need an appointment. You just walk in and wait. If there's a line, they can give you a time to come back. Or, if there's no line, you can just sit in the waiting room. It's very nice to have a lab on site, and you don't have to deal with the whole Sonora Quest adventure that a lot of us Arizonans deal with. I've seen two nurse practitioners there. Both of them were helpful. And not only did they show good bedside manner--if I'm able to use that term, despite not actually being in a hospital bed--but they also were quick to respond to my messages on the app. The service here is painless. No pun intended. It's easy to make an appointment. Their app is very well-designed. And this location is clean and friendly. I would recommend One Medical if you're looking for a simple primary care experience.

The providers are top notch. I've been a patient for 8 years or so and my child has been a patient…read morefor maybe 6. We always get the best care and follow-through. But whoever is handling the billing lately is so rude, am not sure what happened. Maybe they outsourced it? I've never had an issue until recently. I called to clarify a charge that didn't seem like it was coded correctly. The person I spoke to on the phone was obviously busy with so many other things in the background and seemed annoyed and said she'd pass along my concern. I asked in the app and the person who replied was extremely rude as well, when I was just looking for clarification. Apparently a Saturday appointment triggers an extra $87 charge as "after hours" even though that was never disclosed and it shows on the website that they are opening alternate Saturdays (again with no mention of it being an extra fee or extra hours.) It wasn't an emergency and we didn't need to go on a Saturday. I just think that it should be disclosed somewhere that an extra fee will be incurred. My first inquiry in the app received a very patronizing "non-answer" to my question. The AI in the app is great but it doesn't handle billing. AI isn't always helpful but at least it's not rude or insulting. After the back and forth, I logged in to pay the balance that I should not have owed, but I chalked it up to a lesson learned. It showed zero balance. That was a few weeks ago, and today I got a bill in the mail showing the outstanding balance again. The providers and the quality of care are amazing. I just felt insulted the way I was treated by the billing people, and that's left a bad taste in my mouth. I would definitely recommend One Medical but be warned that billing might be a hassle now that I guess it's being handled by new people.

My experiences at my last doctors office had all been incredibly frustrating & bad with the…read moreexception of NP Lauren Blitzer. Thanks to a helpful review under my previous doctors office, I was informed that Lauren had moved to this office and was able to follow her here. I have never received such compassionate & helpful care before in my life. Lauren Blizter is hands down the best NP I've ever seen. She is so warm, helpful, efficient, and has provided me with the best care I've ever received in a medical setting. I was sad to hear she was leaving this office but I will be staying because everyone in this building is also incredibly kind and helpful. I always feel seen, heard, and respected. I know that when I come here I will be treated right. To emphasize the level of care this office provides: During one appointment, I was sitting in their lobby waiting to be seen when I got the news that my dog had died. Embarrassingly, I was a mess and couldn't stop crying. Every person that interacted with me in the office was so sweet and understanding and went out of their way to comfort me. Dr. Paige especially was so incredibly kind & comforting. She told me about all of her dogs that she's loved & lost & let me know that they're up in doggy heaven waiting to welcome my pup & protect/look after him. A few days later, I received a card in the mail from Sun Lakes Family Physicians saying sorry for your loss. Everyone in the office signed it and left a heartfelt message. It truly meant the world to me. This is an office that genuinely cares about the wellbeing of their patients. I couldn't recommend it more.

I've been coming here for about 9 months and I've been frustrated every time I call or visit. I've…read moreconsistently had issues with referrals. The office says they have been sent but the receiver states there is missing information which causes delays in getting the care I need. I have to make several follow up calls to ensure they get through. Also when requesting labs - they tell me that the orders will be ready next day, I go in to pick them up and they are incomplete. This office creates a barrier to my healthcare.

The women at this office are truly the best at what they do. From the doctors to the amazingly…read moresweet women behind the desk. As someone with awful anxiety, I have never felt more comfortable going to an appointment than I do here. Thank you ladies!

I got a reply from the owner on Yelp before a phone call from the doctor I have been trying to get…read morea hold of for a week. I shouldn't have to beg a doctor to talk to me.

Erica Neal PA is by far the best provider I've ever had. I feel that she truly listens to my…read moreconcerns and then actually addresses them. The front office staff has room for improvement but I feel that they make every effort to accommodate. Speaking with the billing department is also very easy to do. I think this is always a plus!

Just no words for how disgustingly unprofessional and flat out rude these people are. No. Words…read more Oh, wait...found some...GO ANYWHERE ELSE.