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East Side Shell

1.0 (1 review)

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Walgreens

Walgreens

1.4(14 reviews)
1.4 mi
•$$$

it would be nice if they followed better protocols during a pandemic. I took several photos of…read morestaff wearing their masks below their noses. Additionally, I qualified for the third booster for people with conditions that would warrant the third shot. According to what I read I just needed to self report that I qualified HOWEVER, I was made to disclose my medical condition where they went to the pharmacist then to see if they were going to give me the shot. This was a gross violation of my privacy rights. They don't seem to be well versed on the protocols for administering the third shot. That said, the staff can be wonderful as well. It is just that some are true gems and others not so much. I felt like I was being treated like someone trying to pull a scam until they made me spill my guts and realized I did in fact qualify. I also hope the result was a little shame for prying when they saw I had felt so uncomfortable with the position they put me in.

My PCP sent over a new prescription on 8/25. On the morning of 8/26, I called to inquire about it,…read moresince it still wasn't ready. I was on hold for a long time, so I called back, got their Call Center, who routed the call to the Store Manager. After waiting on hold some more, I finally got the Store Manager. I expressed to her my frustration and said that I had to speak with the pharmacist and couldn't wait on hold anymore, since I had to leave for work. The Store Manager said in a very snarky tone, "Okay, bye," and hung up on me. In so doing, she denied me my legal right to speak with my pharmacist, and that constitutes refusal of care. That is completely unacceptable. I wasn't rude to her. I didn't use profanity, nor did I insult anyone.

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Walgreens
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East Side Shell - servicestations - Updated October 2026

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