The drive belt broke on my 2016 Mercedes. Took the car in on a Monday around noon. By early…read moreafternoon they had diagnosed the problem and sent a quote. Price quoted was reasonable and the level of service was way above the norm. By Friday morning, car repaired and ready to go.

Stopped in for an oil change and had a great experience. The owner was upfront, easy to talk to,…read moreand actually took the time to explain details about my engine that most places wouldn't bother with. He also gave me solid recommendations on what my car will need down the line, without trying to upsell me on anything right away. Quick service, fair pricing, and good people. I'll definitely be coming back here for future work. God bless and thank you Hales Repair Group!

Cookeville Collision Center is staffed with people who are very dedicated to repairing cars that…read morehave been involved in an accident. They are very respectful and pretty much bend over backwards to help their customers. Paul, even came in and worked half day on Christmas Eve to ensure we got our car back in time for Christmas. The receptionist, I forgot her name, was very polite and helpful as well. I would recommend Cookeville Collision Center to anyone who needs their services.

My husband took his truck here to be fixed after a car accident, he told them it was making a…read morepopping noise and shaking in the driver side wheel with the other damage. They fixed the bottom damage and did an aliment. Now less than 2 weeks later, we are having to pay to replace the axle that wasn't caught during the inspection of his truck.

I was out-of-state in desperate need of help. I called 6 mechanic shops and nobody could get me in…read more I was so blessed because when I called them and explained what was going on, they said to bring it down, even though it wasn't transmission related. And they did a wonderful job. The customer service was spectacular. I really appreciate all that they had done for me.

Jesse and team did a fantastic job with the rebuild of my 2005 F150 4x4 over a year ago. I was so…read moreimpressed, I have just delivered a second vehicle for another transmission rebuild. They do a good job at a good price. They will tell you what they recommend and I trust their recommendations.

These folks are friendly and helpful and are very knowledgeable. As a family that always has some…read moresort of mechanical issue, this is the only small engine repair business our family would recommend.

Over the past few years I've taken both a riding mower and a power washer for repair, each had…read moredeveloped some serious problem, but Action was able to determine and implement a fix that put them back in great working condition, and for a fair and reasonable cost. I highly recommend this business.

I'm a new customer here. The staff is friendly and knowledgeable. Good customer service is rare…read morethese days but still in existence at Doc's. You have to be able to trust your mechanic and from a person that cares about maintaining his vehicles I trust these folks based on my initial experience. They appear to spend money on staff rather than flat screen TVs, coffee and donuts. The place is neat and clean but nothing fancy, just how I want my mechanic's shop to be. Spend your money on the things that matter most, the quality of people you hire and their training. I work in Cookeville but live an hour away and have tried multiple shops closer to home, as of now I'll be inconveniencing myself to come here, they're just that good!

Been coming here for a couple of years. Both my truck and my wife's SUV. Service has always been…read moregreat and very competitive prices!

These guys were great! I broke down on I-40 on Saturday night. Bright and early Monday morning I…read morecontacted Larry's Auto Repair. They had a tow truck out within an hour, and they had my truck repaired by 2:00 pm. They even provided updates and an estimate while I waited at a motel. When they were finished, they even sent a very pleasant mechanic out to pick me up. The repair was very reasonable, and I then put 1200 miles on the truck over the next two days without incident. I highly recommend their service.

Shout out to Elite Automotive..top notch establishment! Special Thanks to KEVIN for always going…read moreout of your way and taking care of us when we come in with our car needs. Kevin is amazing he calls you back if you have a question, he's informative, courteous and honest! You Rock Bro! Can't forget Dana the offie Gal she's so sweet. Makes a difference when calling in somewhere. Thank you, Ma'am! We wouldn't take our car anywhere else! If you have a European car and haven't been to Elite Automotive Y'all gotta change over! Appreciate Y'all Troy & Dez Hendricks

Have took my Bmw here countless times me and my buddy fix ours perfectly fine. Didn't even charge…read moreus that much. Just fix mine again I love elite automotive they're the best

My Challenger started driving funny within six months of buying it. I called Bryan and told him…read morewhat my car was doing & he told me that my hunch was right and it needed a clutch. That came in, so I dropped it off with them, after hours. The next day, Mike called me and told me the service was done, and they'd found another issue there, and fixed it as well after hunting down the part for me. I couldn't have asked for a better price or repair time. They definitely beat the books!

Horrible place I've took 2 cars there and a total of almost $1300 later and neither were fixed…read more It's been a year since it happened and I thought I'd give them a yearly review. For their service they gave me. They put the wrong exhaust on car and it caught fire. Melted my cv joint and costed me hundreds more to fix it. Charged me $300 to fix another car that had a problem starting and it started the issue again the very next day. No refund no fix to the issue. This place suuuuuucks!!!!!