Responds quickly, good pricing and communication, and got my break pads and rotors changed same day.read more

Great service. I paid half of what the dealer quoted me and they actually diagnosed the problem…read more Glad I got my AC fixed. No more sauna car!

Service was top tier! Highly recommend! Trustworthy & helpful. Will be returning for future…read moreservices. Thank you Daniel!

Mr. Daniel is a real reliable person you can trust. One time, get the job done. Tell you what going…read moreon with your car. I found my mechanic that can work on my car.....

I had an appointment for inspection and was in and out in less than an hour. Appreciate their…read morepositive customer service.

Finding a good and trustworthy auto shop is always tricky. After doing some research, I took my…read morecar here and was thankful for such a quick appointment. Making an appointment was fast and easy and customer service was great up to this point. So far so good. I made my appointment for 8am for a diagnostic and was told i could expect to hear something back around noon. After not hearing anything, I called close to 1pm and was told my car was next for service. When 4pm came around and I didn't hear anything I called again only to find out my car still wasn't looked at. At this point I was told to expect my car to be kept overnight but only because I asked about it. I was pretty frustrated considering I had an early appointment, all I needed was a diagnostic and for the simple fact I had to call for all updates not to mention having to now coordinate a ride home. I called again first thing in the morning and was then told I would have answers around 9. I was convinced then that my car wasn't looked at, at all the day prior. I did get a call shortly after 9 and I was apologized to and did get the answers I needed on my car. When I picked up my car, they were super apologetic and assured me this was not the normal way they conducted business. Because of the inconvenience, I was not charged for the diagnostic. While I was thankful, I was really disappointed with my whole experience. I understand things happen but good communication makes all the difference. Maybe my case was really just a one off, but this trip made me want to take my business elsewhere.

I had a very positive experience here. Excellent knowledge on automative repair, and very…read morereasonable. I will be returning for routine maintenance.

From the owner: "Yorktown Automotive is a family owned & operated auto repair shop. We are here for all of your car…read morecare needs servicing all types of vehicles(American, European, Asian, Gasoline, Diesel and Hybrid). We offer appointment service, local vehicle pick-up & delivery and 24/7 drop off. Fix it now and pay later with our flexible financing options. Same day repairs on most vehicles! Give us a shout or come by today. Thanks

I dropped my car in on a Monday and it was fixed by Wednesday! The services in my price range, not…read moretoo expensive! Randy at the front desk is so helpful!

I found this Auto Repair shop in Poquoson VA and i called them, then drove down to them to discuss…read moremy car problem. Randy took a lot of time with me in answering my questions. I had my car towed to their repair facility in Poquoson. I got quick service and Randy helped me every step of the way and kept me informed as to the progress on my 1991 Vehicle. They fixed my car and i picked it up and drove it home. This is the best auto repair shop i have been to in decades. I will never go to another dealership/stealership to get ripped off again. These people are very honest and only charge for work done. Their prices are extremely fair. I can't believe i didn't find this place sooner. GRRRRRR I highly recommend Poquoson Auto Repair... Thanks guys...

The main reason I am giving 5 stars is because of the integrity with which the work is done. I…read moredon't feel that anyone has tried to up-sell me, or have me do unnecessary repairs to my vehicle. The turn around time is very reasonable. I noticed too that even when Bobby, the owner, isn't in the shop, his employees still check-in on me while I am waiting for me work to be done. The last time I was there, I had to wait half an hour or so for a part to come in. While that employee was taking care of that, another one came and asked me if I was doing okay and being helped. That's really good service, and it's nice that he thought to do that even while his boss was not there to see that. I don't know if they still offer this, but when I first starting using Leading Edge Auto last year, they offered a warranty through TechNet (which I did use once.) Definitely my mechanic of choice.

We were traveling from out of town and our car broke down in the area. It was late on Friday…read moreevening and they were still at work and answered the phone. They recommended an excellent towing service and took our car in the same evening, after hours. It's a foreign car, so it took a couple of days getting parts, but they expedited the repairs and we were back on the road in two days. The owner, Zach, was very friendly, respectful, thorough, and was great about communicating the ongoing status of the repairs. Overall, we were extremely pleased and would highly recommend this repair shop.

These guys are PROFESSIONAL! No pressure, great customer service. The best diagnostics ever! Fixed…read moreup 2 of my vehicles. I love the way they listen to customer concerns and address them immediately. S O L I D!!!

I wanted a state inspection on my 2003 ML320. They found issues with the front and back end, and a…read morefrayed seat belt. They wanted to do both sides of the front end, though it wasn't needed. My issue was, they couldn't find the seatbelt, so they got a used one. $225 for a used seatbelt, and $650 to change it out. I pick up the car, and the seat belt is tan, not black, like the others. No heads-up from them, that the wrong color came in. Why didn't they send that back to shipper? Is that quality care? No! Makes you question if the other items should've been replaced. I used them before, and wrote a good review. Ill go elsewhere in the future! $4700 waste of money!

My BMW needed new tie rods , called these folks and they took care of me really quick and at an…read moreamazing price go here if you're looking for quality.

The good: they fixed one part on my car that they determined - caused my car to fail inspection…read more The bad: after they fixed that part, they failed it again saying they wouldn't let my car pass inspection for two additional things that they hadn't previously identified. And when he asked who had inspected it before and told me what I needed to fix, I told him that HE was the previous inspector- and he became indignant- saying he will fail it again. No, I will not come back and patronize this place. I will also actively discourage my friends and family from patronizing this shop.

I requested service for a state inspection and oil change. Brandon is by far the most professional…read moreand coolest mechanic I've ever met because he had me come back and showed me that prior work I had had done by a different mechanic was shoddy and needed to be fixed by them before he was going to charge me anything for further work done by him. I have an older truck so I greatly appreciated his honesty and integrity. Courtney at the front desk is also really nice! Their customer service is phenomenal! All around great guy and I will be bringing my truck back to him for everything in the future. Terrific value as well because he took time he could have charged me for to give me solid advice.

Amazing service took my woman's car here and they offered me water and everything while I was…read morewaiting for her inspection to get finished up. Taking my truck here while I'm gonna be out of town for a little bit and we will see how they do when I get back. From what I have heard a pretty good bang for your buck!