Great service. I paid half of what the dealer quoted me and they actually diagnosed the problem…read more Glad I got my AC fixed. No more sauna car!

Absolutely thrilled with my experience at Barney's Auto! Took my beloved Honda S2000 in for a…read morecoolant flush, thermostat replacement, and a full cooling hose service--and I couldn't be more impressed. Cory was the definition of professional: knowledgeable, meticulous, and clearly passionate about his craft. The work was done flawlessly, and my car is running cooler and smoother than ever. If you've got an S2000 or even a GM vehicle, don't think twice--Barney's is the place to go. The level of service easily beats the big dealerships, and the prices? Way more reasonable than anyone else I've found. You're getting top-tier quality without the inflated costs.

I found Daniel online while searching for a mechanic who could provide a mobile PPI for a car my…read moreson was interested in buying at a car dealership in Norfolk. Living over 2 hours away, I needed someone who was trustworthy, reliable and who would give an honest take on what would be my son's first car that he would purchase on his own. Not only did Daniel respond immediately to my request, he was able to inspect the car within 12 hours. He helped my son dodge a major bullet and was very thorough, considerate and kind when delivering the information. He sent multiple photos and explained in detail the condition of the car and areas that were easy fixes and ones that were potentially not. He even gave suggestions of where to find better options with more reputable sellers. He genuinely seemed to care about his safety. If you are looking for an integral, reliable and professional mechanic, look no further than Daniel Burns. The fact that he charged me 1/2 what other mechanics quoted me was icing on the cake. Highly recommend!!

Experienced, cost effective, and professional . Showed up on time offered suggestions without…read moreexpectations of future bookings

I took my 1985 F150 here because the exhaust was unsafe, and the fuel gauge was not reading. they…read morere-fabricated and considered the exhaust so it is now safe. the staff is nice and they provided an uber to and from the shop because I didn't have a ride.

Finding a good and trustworthy auto shop is always tricky. After doing some research, I took my…read morecar here and was thankful for such a quick appointment. Making an appointment was fast and easy and customer service was great up to this point. So far so good. I made my appointment for 8am for a diagnostic and was told i could expect to hear something back around noon. After not hearing anything, I called close to 1pm and was told my car was next for service. When 4pm came around and I didn't hear anything I called again only to find out my car still wasn't looked at. At this point I was told to expect my car to be kept overnight but only because I asked about it. I was pretty frustrated considering I had an early appointment, all I needed was a diagnostic and for the simple fact I had to call for all updates not to mention having to now coordinate a ride home. I called again first thing in the morning and was then told I would have answers around 9. I was convinced then that my car wasn't looked at, at all the day prior. I did get a call shortly after 9 and I was apologized to and did get the answers I needed on my car. When I picked up my car, they were super apologetic and assured me this was not the normal way they conducted business. Because of the inconvenience, I was not charged for the diagnostic. While I was thankful, I was really disappointed with my whole experience. I understand things happen but good communication makes all the difference. Maybe my case was really just a one off, but this trip made me want to take my business elsewhere.

Great customer service ! I brought my car here for oil change and state inspection. This will now…read morebe my go to automotive shop.. I was given a ride home and so nice to receive personal service. Thank You Yorktown Automotive.

I had a very positive experience here. Excellent knowledge on automative repair, and very…read morereasonable. I will be returning for routine maintenance.

I dropped my car in on a Monday and it was fixed by Wednesday! The services in my price range, not…read moretoo expensive! Randy at the front desk is so helpful!

I found this Auto Repair shop in Poquoson VA and i called them, then drove down to them to discuss…read moremy car problem. Randy took a lot of time with me in answering my questions. I had my car towed to their repair facility in Poquoson. I got quick service and Randy helped me every step of the way and kept me informed as to the progress on my 1991 Vehicle. They fixed my car and i picked it up and drove it home. This is the best auto repair shop i have been to in decades. I will never go to another dealership/stealership to get ripped off again. These people are very honest and only charge for work done. Their prices are extremely fair. I can't believe i didn't find this place sooner. GRRRRRR I highly recommend Poquoson Auto Repair... Thanks guys...

The main reason I am giving 5 stars is because of the integrity with which the work is done. I…read moredon't feel that anyone has tried to up-sell me, or have me do unnecessary repairs to my vehicle. The turn around time is very reasonable. I noticed too that even when Bobby, the owner, isn't in the shop, his employees still check-in on me while I am waiting for me work to be done. The last time I was there, I had to wait half an hour or so for a part to come in. While that employee was taking care of that, another one came and asked me if I was doing okay and being helped. That's really good service, and it's nice that he thought to do that even while his boss was not there to see that. I don't know if they still offer this, but when I first starting using Leading Edge Auto last year, they offered a warranty through TechNet (which I did use once.) Definitely my mechanic of choice.

We were traveling from out of town and our car broke down in the area. It was late on Friday…read moreevening and they were still at work and answered the phone. They recommended an excellent towing service and took our car in the same evening, after hours. It's a foreign car, so it took a couple of days getting parts, but they expedited the repairs and we were back on the road in two days. The owner, Zach, was very friendly, respectful, thorough, and was great about communicating the ongoing status of the repairs. Overall, we were extremely pleased and would highly recommend this repair shop.

This was my first experience with this shop. I brought my truck in for three things: an oil change,…read morea state inspection, and a windshield washer fluid hose repair. All three items were completed, so this isn't a review claiming that nothing was done. My concern is with the quality of the service and the follow-up afterward. During the inspection, I was told my truck needed a new engine air filter. The problem is that I had recently installed a high-quality reusable K&N filter. That recommendation immediately made me question how carefully it had actually been inspected. During the oil change, I noticed I was being charged several dollars more per quart of oil than the nearby auto parts store charged. To their credit, after I questioned it, they adjusted the bill. However, I shouldn't have had to catch that myself. In addition, when I left the shop, the "Check Oil" maintenance reminder had not been reset. My biggest concern involved the windshield washer hose repair. I was originally charged a diagnostic fee for what turned out to be a straightforward repair. After I questioned it, the charge wasn't removed--it was simply reclassified as labor. Before leaving, I asked exactly what had been done to repair the hose. This is a known issue on my model truck, and simply reconnecting the hose often means it will separate again. A simple zip tie is a common preventive fix. I never received a clear explanation of what repair was actually performed. To be fair, I contacted the owner before posting this review. Ryan responded promptly to my first email, which I appreciated. I then sent a follow-up email on June 8 asking one straightforward question: "What work was performed regarding the windshield washer hose repair?" More than a month later, I still have not received a response. No repair shop is perfect, and I don't expect perfection. I do expect careful work, fair pricing, and clear communication when I ask reasonable questions. Unfortunately, too many small issues added up, and the lack of follow-up from the owner ultimately led to this rating. There are many repair shops in the area, and this experience didn't give me enough confidence to return.

From the owner: Cliff's Auto South in Yorktown, VA is AAA-Approved and Repair Pal certified. We provide a wide…read morerange of auto repair services. With state-of-the-art equipment and a staff of highly-trained technicians, we provide Yorktown with air conditioning repairs, brake repairs, wheel alignments, engine repairs, preventative maintenance, transmission repair, wheel balancing, and much more. With a large assortment of brand-name tires which you can browse online through our tire-finder, Cliff's Auto South is your one-stop-shop for all your vehicle repair and tire needs for Yorktown, VA; Poquoson, VA; Newport News, VA; Virginia Beach, VA; Arcee Acres, VA; Lackey, VA; and Gloucester, VA. Schedule your appointment online today!

I called on a Friday to make an appointment for an oil and filter change, and was able to drop it…read moreoff at 8 am the following Tuesday. The shop opens promptly at 8. Ed recognized my voice when I dropped my car off and I signed his log book and left my keys less than 5 minutes later. I received a phone call from Ed a little over an hour later that my car was finished. Total charge: $90. Quick, professional, efficient, and cordial!

The good: they fixed one part on my car that they determined - caused my car to fail inspection…read more The bad: after they fixed that part, they failed it again saying they wouldn't let my car pass inspection for two additional things that they hadn't previously identified. And when he asked who had inspected it before and told me what I needed to fix, I told him that HE was the previous inspector- and he became indignant- saying he will fail it again. No, I will not come back and patronize this place. I will also actively discourage my friends and family from patronizing this shop.

Great service. Reasonably priced. Staff is professional, knowledgeable, courteous, and respectful.read more

I requested service for a state inspection and oil change. Brandon is by far the most professional…read moreand coolest mechanic I've ever met because he had me come back and showed me that prior work I had had done by a different mechanic was shoddy and needed to be fixed by them before he was going to charge me anything for further work done by him. I have an older truck so I greatly appreciated his honesty and integrity. Courtney at the front desk is also really nice! Their customer service is phenomenal! All around great guy and I will be bringing my truck back to him for everything in the future. Terrific value as well because he took time he could have charged me for to give me solid advice.