Jonathan was great. Very down to earth and patient. I appreciate being able to work with him.read more

The service portion of my visit on Thursday 30 July went well and deserved 5 stars. The reason…read morefor the downgrade is driven by what I consider an unsafe and reckless incident on the part of who I believe was a Priority employee, that I witnessed upon leaving Priority after the service was complete. When leaving Priority Toyota on 30 July at approximately 1225 PM, I was exiting the parking lot on the north side turning right on to Loisdale Road. I had come to a stop and was looking left at the oncoming northbound traffic to judge when I could proceed. I began to move forward on to Loisdale Road, when suddenly, from my right side, a silver vehicle traveling south in the left lane (I think it was a Toyota, but not sure) passed closely in front of me while making a left turn into the parking lot, causing me to slam on the brakes to avoid a collision. Through the rear view mirror I observed that the driver did not stop, but proceeded east through the parking lot and through the gate back to the rear area. I do not know if the driver was an employee of Priority. I believe this is the case however, because the vehicle went through the back gate - not normally where customers park or have access. Whomever the driver, his / her actions were reckless and unacceptable. Loisdale Road splits just north of the intersection referenced, so this driver made a conscious decision to illegally drive down the left lane on the left side of the median to enter the parking lot. I have to think that the driver saw me, but made no indication as such. Perhaps an employee, running late on their way back from lunch? I provided the above feedback through the standard "Rate Your Service" email received from Priority shortly after completion of service. Apparently, nobody at Priority felt obligated to follow up with me. We will continue to patronize Priority for our service needs, but I feel obligated to bring the above to managementʻs attention.

Had problems with our Bronco, right before warranty was up. They gave us a great deal on a trade…read morein, transferring title, plates, switched every thing to new car, and even switched over our Yakima rooftop bars. Great five star service!

I recently purchased my new Ford Raptor from Sheehy Ford of Springfield, and I am officially in…read moreLOVE. From start to finish, the experience was smooth, professional, and genuinely enjoyable. This upgrade was especially meaningful for me--I'm moving on from my 2010 Ford Escape with 260,000 miles on it, which is still going strong and is now being passed down to my 15 1/2-year-old. That kind of longevity says everything about Ford vehicles and why I've stayed loyal to the brand. I've been a Sheehy customer for many years, and this purchase reminded me exactly why I keep coming back. A huge shoutout to Rene Ramirez, my sales consultant--he was absolutely incredible. Knowledgeable, patient, and genuinely invested in making sure I found the right vehicle, not just making a sale. If you're shopping for a new Ford, I highly recommend asking for Rene. Driving the Raptor off the lot was pure excitement. Thank you to Rene and the entire Sheehy team for another outstanding experience. If you're looking for a dealership with great vehicles, honest service, and people who stand behind what they sell, Sheehy Ford of Springfield is it. Couldn't be happier!

Thank you Hoang! I purchased a used 2024 Subaru Crosstrek. Hoang was great to work with in every…read moreway!

Came in for my VIP oil change and multi-point inspection. The new facilities are nice, clean and…read morespacious but I'm sure the cost trickles down to the customers. :[ My regular service advisor isn't in, bummer. Richard has been my service advisor the last two visits. He's efficient, nice, helpful and informative. I appreciate the service videos (thanks Dean!) that are sent so I can compare from one visit to the next as well as "lay eyes on the issues and repairs". The videos support subtitles which is also helpful when I don't catch what's being said in the video.

Called the service department and the shop Forman told me to just come in and he'll try to fit me…read morein. I have a 2019 one month old NV 2500 with a problematic sliding door that kept locking up in the closed position. While all the mechanics were busy Ronnie took time to research this annoying issue and found a service bulletin that said to adjust the strike plates alignment, then because that didn't do the trick he looked inside the door mechanism and found the door wasn't releasing because the upper latch needed adjustment, there is only one adjustment bolt he showed me and then fixed it. He proceeded to educate me on my new NV and helped me understand other things. Ronnie is to be commended for his superb customer service and attention to detail. While this service department doesn't have the greatest reviews I plan to give them my business! Thank you Ronnie! Alex.

Hey this was my first time at this dealership I've had really bad experience at a different…read moredealership in Alexandria so I wanted to try something different this is even closer to my house I had such a great experience I went in for an oil change they did a whole work up my car and I really was very pleased with the service I was in an out they did a great job especially my service advisor he was outstanding if you're looking for a great service on your vehicle on your Nissan come and visit Joe Robinson he really went above and beyond to make my experience at this dealership the best and let him know Ms. Ramos sent you

Safford CDJR Fiat of Springfield made my son's 5th birthday absolutely unforgettable, and the…read moreexperience speaks volumes about the level of care they bring to every interaction. I initially reached out because my son is absolutely obsessed with Ram pickup trucks and all he wanted for his birthday was to see some "real Rams" up close. From that first email, Matt Johns, the sales manager, went above and beyond: he asked what my son's favorite colors were and had Ram trucks in those exact colors pulled up and waiting for us when we arrived, which made my five-year-old light up. He even had a special gift ready for my son, a thoughtful touch that made the visit feel especially personal. If this is any indication of how they treat customers who are actually purchasing a vehicle, their attentiveness, kindness, and willingness to go the extra mile are truly exceptional. I would highly recommend Safford CDJR Fiat of Springfield to anyone looking for a dealership that genuinely cares about people and creates memorable experiences, not just sales.

The service department returned my vehicle with deep scratches down to the metal and refused to…read moretake responsibility because I drove off before inspecting it. What makes that especially frustrating is that they sent me a pre-service walk-around video showing the scratches were not there. This was after I was initially told the scratches were already present. On the service visit before this one, I discovered that one of my wheels was missing a lug nut after I had already left the dealership. They took responsibility for that issue and replaced it, so the argument that nothing can be done simply because I left the lot is difficult to accept. I have routinely brought my vehicles here for service and have purchased multiple vehicles from this dealership. Over the years, I have spent more than $100,000 on vehicles here and well into five figures on service and repairs. After being a loyal customer for years, it is extremely disappointing to be treated this way when there is clear pre-service documentation of the vehicle's condition. I would not recommend bringing a vehicle here if you care about keeping it in pristine condition. This review is based specifically on my last two service visits with my personal vehicle.

Wow, these guys must be the last honest auto shop in America. I took my 2015 Porsche Macan S there…read morebecause when I took it to Porsche of Arlington, they quoted me $4500 to fix a leak in the a/c back in May. They drained the Freon without asking and make it difficult to put back in. I took to Freddy at Springfield and he charged me $200 bucks or so to refill it and said, come back in 3 months and check. Guy saved me thousands and the car is blowing cold air! Will never take my cars anywhere near else.

This place is the best!!! Freddie and his staff can always be counted on to take care of all my…read moreauto needs. I was looking for a used BMW. To make sure the auto was a good fit for me Freddie interviewed me about my driving style and needs. Shortly after that I became the proud owner of a BMW x3. It is great having a mechanic you can trust.

Safford came recommended by a family member and they were fabulous. We were looking for a 2026…read moreTuscon and their sales manager, Nick Zaimi and his coworkers (Edwin and Terry) worked together to take great care of us, working on getting the maximum trade in value and finding the car we wanted which had limited availability. In the inevitably long process of completing the buying paperwork, Terry Long (Business manager) made it as painless as possible going through the piles of paperwork and options, while Nick and Edwin got the vehicle ready. I'm sending my friend to them to talk about a Genesis.

I initially came here a couple weeks ago because of what I thought was a leaking windshield wiper…read morefluid. I had come in, no one seemed to want to help me, several people made eye contact with me, no one made any effort to help. 2.5 hours there to only be communicated through unprofessional text to find out it would cost $1,100 to order the part and replace it. They didn't even tell me that by ordering the part, 2 additional parts would be needed. They didn't check anything else or to tell me that additional service was needed. On top of that, they broke my wheel lock key so I ended up going elsewhere after I ordered the parts online myself. My wheel locks had to be broken off, one was missing. I called the service manager and explained what happened and scheduled another appointment where they said they would replace the wheel locks. In addition, I would likely need service and an oil change based off the fact my car was telling me service was required. I made the appointment and went in. They mentioned that they would also check for the fuel tank recall replacement. I was there for 4 hours. 2 hours in, I received a link with a video that my undercover was damaged. I responded and asked what all needed to be done and if someone could come and chat with me. An hour later, I followed up. No one came to talk to me in person. 10 minutes later, they texted back saying it was ripping and needs replacement and if I wanted to get it done, they could get me the quote. I responded yes, and 10 minutes later, they said "will do". 10 minutes later, I received a quote for $700 for just the part and saying my vehicle was all set. I responded asking how long it would take and what my current cost was. I received no response and followed up 10 minutes later. I was told my current cost was $114 for the oil change and that the wheel locks (What I scheduled the appointment for) was out of stock. I went to talk to the service and he said that the oil change was completed. I waited 4 hours for an oil change. The wheel locks were out of stock. They didn't have the fuel tank recall part, none of which was communicated the entire time I was there. I saw another service individual come into the customer lounge and talk to several of the customers and I never received the same courtesy. In the text when they checked me in, it does say texting is the preferred communication but to wait there 4 hours for an oil change is absolutely ridiculous. I was given a discount for my wait time but this was frustrating and an absolute waste of time. The service individual asked me if I wanted the service manager to reach back out and I said yes. It's been 3 days with no reach out. Disappointing to waste 4 hours based on a conversation with the service manager with no resolution. I will not be coming back to this dealership and will be going elsewhere because the service here is the worst of the worst of what I've received. The service here makes me never want to buy a Hyundai again.

I've been a longtime customer for another Subaru dealership that had just degraded in service…read moreovertime. It was time for my s/o and I to try a new place. Thankfully, Sheehy Subaru was of reasonable driving distance so we decided to try them. The experience is night and day compared to the previous location. While the lot may feel a bit more congested, it's probably due to the fact that everyone comes here for their service! Someone had come to my car immediately, asked me what services I was here for, and got started right away. I was working with Tyler, who is extremely informative and so easy to talk to. He made sure to tell me all the recommendations and everything that I needed to change, but was honest if I had time to change certain parts of my vehicle. In addition, he was able to provide me with additional quotes like leather replacement on my seats. I also feel like their prices are fair. He even offered to teach me how to replace a filter (which I politely declined because I had done it before)! It was a pleasant surprise. I'm sad that I didn't come to Sheehy Subaru sooner, but I'm so glad that we finally did. Big shoutout to Tyler for his impeccable service and professionalism. Thank you so much for all your assistance with my vehicle! I truly feel like I've been taken care of and will continue to go to Sheehy Subaru for all my vehicle needs.

My wife and I purchased a new 2021 Subaru Forrester in Fall of 2021. We were excited to purchase a…read morevehicle with a high safety rating as we geared up to start a family. On 10/28/22, I dropped the Forrester off at Sheehy Subaru of Springfield dealership for an oil change and tire rotation. I thought I would do something nice for my wife; I added a car detail service. On 10/29/22, I awoke to a voicemail stating that there had been an incident with our vehicle. Jonah, the manager, seemed sincerely upset, and gave assurances. I was shown our damaged vehicle at the nearby detailing company that the dealership uses: Pure Polish. Pure Polish is where the vehicle incident occurred, not the dealership. Jonah has been helpful in helping us to navigate this process. My insurance had the vehicle evaluated for an estimate, which is required for the diminished value claim we have to file against the insurance of Pure Polish, in order to be compensated for the drop in asset value after the incident (the vehicle is only a year old and was accident-free). We are thankful for: No one got hurt. The dealership provided a loaner vehicle to us. Jonah has been very helpful during this inconvenient time. We will be compensated for repair costs. We will be compensated for vehicle diminished value. We are concerned about: Heightened risk of future issues with the damaged vehicle. We didn't feel like the dealership's first priority after the incident; we had to do our own research regarding the pursuit of compensation for our negative impacts. It felt like the dealership prioritized its business alliance with Pure Polish, over us, their customer.

I recently went online, and purchased a car from DNT . The car was a 2014 Corvette. Ali and their…read morefinance manager were incredible they giving me options with different rates and different packages so that I could choose what I wanted. The car was in Immaculate condition for it being a 2014 and 10 years old. We also saw a large selection of other vehicles that they had which were also in excellent condition. I did drive to the facility, ​ I was able to take a test driving was completely satisfied with the car they also made it easy to transport to my home. Buying a car online is a scary & difficult where Trust is Paramount . The team at DNT will make the process easy . Thank you again Ali

I purchased a 2019 Nissan titan XD with the 5.0L Cummins engine from DNT. Transaction went…read moresmoothly. On my way back to PA, the check engine light came on 100 miles into the trip back. I brought it to a nissan dealership who confirmed the check engine light was cleared prior to me purchasing the truck. Based on the code it was throwing, I had to remove the EGR valve and EGR cooler and found the cooler to be 75% blocked with sut/carbon buildup and the EGR valve was in similar condition. Use extreme caution if purchasing a diesel vehicle from these guys. My truck is now inoperative and I'm looking at a minimum of $3,000 to get it back on the road.