Very nice and pleasant counter attendant. The vehicle was just as we arranged. Was in and out in 10…read moreminutes. Returning the car 5 days later was just as hassle free. All good. Thanks.

If I could I will rated (-) million, rather than one star. Save your money, time, and avoid a…read moremental breakdown... It is only a legal enclosure designed to get more money from you... What seems initially cheap will in reality cost you more than renting a car from a credible rental company... By leaving your details and Credit card, you just give them the opportunity to fiddle with your credit card and charged unjustified amount of money without your consent... In addition, the staff (Liverpool Airport Branch Manager + Customer services in London Office Janesse) in general are unprofessional, Jitteriness, careless, brainless, clueless, and ARROGANT... So, if you have the money, the time, and Suicidial tendencies... GO AHEAD this will be the best option for you... Book with them and you will see... IT IS THE IDEAL MAZE OF DEATH

I booked a car and pre-paid with the Liverpool airport office of Easirent through Ryanair, with an…read morearrival time of my plane of 10:45pm After leaving the terminal building I found that Easirent is not located at the rental desk area at the airport (I found out later that it's on a poorly lit street on a warehousing estate outside the main airport estate). so I then had to phone the company to arrange for someone to collect me at the airport and was told to wait in the express car park at the airport. After being picked up, the driver of the car told me that I had to pay £2 to allow the car to exit the car park. I later found that I would have had to pay the same to return to the airport after dropping off car at the end of my rental, I chose to walk instead. On arrival at their office I was told I needed to pay £20 on top of the rental charge I had already paid, as I was picking up the car after 10pm (something know at the time of booking). A charge that I've never been presented with by any the many companies I've rented from in the past and the inclusion of it at that time made for an unfair price comparison with other companies at the time of booking. I had to fill in an extensive form at their office, with the kind of details that other rental companies automatically generate on a rental agreement, which then only require a couple of signatures. In daylight the following morning I found that the car had not been properly cleaned, with splashes of dirt on the inside of the drivers door and had various packing materials in the boot, which I'd been unable to see when I collected it, due to how it was parked at their office, making the boot inaccessible. Not impressed, with the car or the service, especially as the hoops I had to jump through delayed my departure by about 40 minutes compared with other companies I have used that are actually based at the airport. I'll be sticking to known companies when booking in future.