The staff customer service is awesome! I signed up online for a stay when I couldn't find anyone to…read morewatch my pup. I got a call the next day with details for my dogs stay. She answered all of my questions. I have so much comfort leaving my pup for a few days knowing he will be well taken care of. The communication was great as well as the follow up to my questions. Greatly appreciate it. Also we do classes here as well for training and it's been great to come and learn new things with my pup, bond with him and work on basic concepts for me and my pup to thrive and work on together. They have so much to offer and we've only scratched the surface so hopefully we ll learn more like their pool training soon in the near future.

Always friendly and pets are well taken care of...we have a high anxiety dog and have never had any…read moretrouble.

I can't overstate how great Shop Dog is. They have so much product covering everything I could want…read morefor my dog. The employees were incredibly nice and helpful, and I couldn't be happier with my experience here. My furry friend Cali's tail is already wagging at the thought of me shopping here. Cant wait to come back!

I visited this store today to find they have lost their best employee. Taylor was so knowledgeable…read moreon their products and always very helpful in picking out snacks and dog food. She was great with my old dog and me. They really blew it losing her! It's time to look for a New place to spend my money.

Dr Rogan has taken care of my Bichons for 20+ years and I will always be so thankful for all the…read morequality care they received. The staff at Horizon were so understanding when I was faced with end of life issues for my pet...they are by far the very best at what they do! Jo M.

Absolutely the best. We showed up with our dog who needed prompt care for an infected cat bite on…read morehis back. We came in at 4:30pm (Without an appointment) and I received a call at 6:15pm regarding the results of his surgery and advising me he did great. We were traveling in the area in our RV (We live on the west coast). We decided to stay nearby an additional day and they offered to keep our dog... AT NO CHARGE.... until the next afternoon so we could see the area. I can't even start to tell you how well the doctor and staff treated us.... Even though we very likely would never be back.

Absolutely awesome pet store with extremely knowledgeable and helpful staff. So glad Sioux Falls…read morehas a pet store of this caliber

I went in today with my fiancée and we had a special diet for our three fur babies and everyone was…read moreso kind and helpful and actually cared what we were looking for. It made things so much easier! Definitely a customer from now on.

The staff is nothing short of amazing!!!! They take great care my dogs! From surgeries, mass…read moreremovals, routine appts to end of life support! They are detailed in their exams, educating me as the Mom All with the best interest of the dog! I've been going there for almost 15 year! I trust them.

I used All City Pet Care West for an in-home euthanasia for my dog, Grace. The vet was kind, and I…read moreappreciate that this service exists, but overall I was very disappointed. Grace had a very distressing reaction to the sedative. She yelped, fought it, and ran, and it lasted several minutes. During this, there was no reassurance from the vet that this was normal, that Grace was okay, or that she was not in pain. I was left panicking and confused in the middle of saying goodbye. Afterward, I had to Google what was happening and why she reacted that way, which no grieving pet owner should have to do. Grace was a very muscular pit bull, and I later learned this reaction is common in muscular bully breeds because sedation can affect them unevenly due to muscle mass and metabolism. This should have been explained to me beforehand. I also called several times the week before and specifically asked that someone come with the vet to help carry Grace to the car afterward. I was assured this would be provided, but no one came. I had to lift her onto the stretcher and carry her to the car myself, which was extremely difficult emotionally. Additionally, I was told that I would receive Grace's nose print. The vet said it would be ready when I picked up her ashes. When I picked up her ashes, I was told the nose print would be mailed to me. I still have not received it. For the cost, I expected better communication, more reassurance during a chaotic moment, and follow-through on what I was told would be provided.

Renae got a new van and changed the name of her business. The van is much cuter now. Happy Tails is…read moreprobably also a much more groomer-centric name. Quite a cute van. I'm happy for her. I see it often, as she lives near me. She put a lot of work into her mobile office of sorts.

Renae is awesome. I have my moms dog for 2 weeks so I wanted to give Bella (the dog) some grooming…read moreso she could look good for when my mom came back. I contacted Renae via text and she was very responsive. She came within the time we scheduled and sent me a courtesy text 30 minutes before she would arrive. Grooming took a while but that's not a complaint, I'm glad she took her time with Bella. I wish I had taken a picture before she was groomed because she was a shaggy mess! Overall, 5 stars from me. Would recommend to others.

I had to bring my dog Marley in on 9/12/23 because we took him running at beaver creek in Brandon…read moreSD and he ended up cutting his left front doggie pad off his foot. Dr Lisa was able to get him in and stitched back up very quickly. She was a savior to say the least. I do have to say that I wish I would have been introduced to her before they took him back but overall she was great. Thanks, Tammy Westhoff

We brought our leopard gecko in because he wasn't eating. The staff was friendly, non judgmental of…read moremy questions and so helpful! They kept him overnight for observation and care. Our gecko is doing great and I can't speak highly enough about the staff here! Thank you!

Have been a customer for few years, my dog had some kind of episode, problems standing and walking…read moreand they said they were booked up for the week. Had to go to another Vet. There has been other things, Worst Vet i have ever seen!!! Staff is not good.

Dr Devon and his staff are just amazing. loving human beings. My mastiff Baby needed extraction…read moresurgery on his k9 tooth. From the moment you step in you are greeted by such a loving crew. They truly care for animals and their owners. I've been to other veterinary hospitals and it's so clinical with no bedside manners. Mahalo to great people.