Went to see a 43 ft coach, the sales person was going to call me back with a few more pieces of information. He never called, then he never answered, I even heard him telling the person on the phone to tell me that he would call me back as he was not in :( and after I sent a message to their website, he called me giving me one answer and telling me that unfortunatly now there was a problem with the coach (sure!). I guess having the money is not the only requirement to buy from them. read more

Spent a lot of money at this facility. We won't be back. They left a funnel smashed closed in our engine cover and we found a gouge on our rear bumper, which Justin, the manager refused to take ownership of. Do not do business with these people. Not truthful! read more

A Refreshing Experience in RV Service - Five Stars for Eagles Pride! As any RV owner knows, the most frustrating part of ownership is rarely the travel -- it's the service, or more often, the lack of it. After discovering Eagles Pride, I can confidently say I've finally found a shop that gets it right. From start to finish, the team at Eagles Pride delivered an exceptional experience. Communication was clear, prompt, and professional throughout the process. My coach went in for some major repairs -- thanks to the notoriously flawed Schwinn Tech slide-out system (arguably one of the poorest products ever used in RV manufacturing). Despite the complexity of the issues, Zach, Kyle, Steve, and even Justin, the owner himself, rolled up their sleeves and went above and beyond to restore everything. Not only did they fix it -- they made it better and stronger. What stood out most wasn't just the technical skill, but the courtesy, integrity, and commitment to doing the job right. It's rare to find this level of professionalism in the RV service world, and even rarer to feel like your concerns are truly being heard and addressed. I sincerely hope I won't need major repairs anytime soon -- but if I do, I have full confidence that Eagles Pride is the place to go. Absolutely nothing negative to say -- only high praise for a team that genuinely cares. A breath of fresh air in the RV service industry. read more

READ YOUR INVOICE VERY CAREFULLY BEFORE YOU PAY. We brought our RV to Eagle's Pride for 3 repairs September 2024. Zach, Service Rep, was very attentive and very knowledgeable. We picked it up December 2024 and everything was repaired. They hand you the invoice and it was very difficult to understand. We glanced at it and it seemed OK. We paid the bill. When we got home we needed to review the invoice in detail for another reason and noticed they added "steps adjustment". We didn't request this and they never called us about the steps not working correctly. The steps were working when we dropped off the RV and when we picked it up. We called Zach and he said he'd look into it. He said normally they would call us. We had to take our RV to Eagle's Pride for another repair and reminded Zach about the "steps adjustment" refund. He said he's look into a refund. We picked up the RV in Feb 2025 and Zach wasn't there so we spoke with the Service Manager Justin. He said he didn't know about the "steps adjustment" refund and that the steps weren't working correctly and Eagle's Pride repaired it. End of story. It didn't matter that Eagle's Pride didn't call us with approval of the repair. We said it wasn't right and Justin didn't care. He wasn't going to give us a refund. READ YOUR INVOICE VERY CAREFULLY BEFORE YOU PAY. read more

I've been coming here for several years. It was originally by chance but now I get all my service and repairs here. They have been more than wonderful to me. The quality of the work has far exceeded my expectations. Plus you can stay in your coach here at The Great Outdoors and use all the amenities. All of the staff are very professional and it's a family business since 1997. I think the family involvement makes such a big difference. Also, they have a sales department adjacent to the service shop. You can rent a golf cart here. There's an 18 hole golf course, two pools restaurant, bar fitness center and two swimming pools. We've been working out and doing Zumba and aerobics in the pool each morning. I winter in Florida and stop on my way down in October and if something comes up I return in May. I can't say enough about this shop and staff! read more

UPDATE: I was cleaning our coach and found several other damages that they did. Most significant is they actually replaced a floor tile in my master bath and never told us. It doesn't match. Other damages are cabinet draw broken, coffee or some other fluid splattered all over the bedroom wall and rug (it's not coming out of the rug), screws missing from roof access panel from inside and is just hanging and bedroom shades and light panels are not working (all panels were supposed to be fixed).I'm totally disgusted. Our coach was hit and needed repair. This place was the only place with a bay large enough to do the repair. We also needed our windshield replaced because it was hit by a rock on our last drip. Dropped it off 10/2023. We advised the staff that we were going to be selling our coach and we wanted several things fixed. We decided that while the windshield was out, to replace the refrigerator. Our windshield shade was also not coming down all the way and needed repair. We also asked for a thorough inspection to be done. The inspection found several issues. After going over everything with them, we told them to fix everything except one item. We wanted it in perfect condition for potential buyers. Got a call in August saying it was ready for pick up. 45 min drive and we get there to find that none of the stuff on the inspection list was done. Our dash was damaged. They insisted it was damaged already. It was not. They basically called me a liar. It was damaged when the windshield was installed. We leave the coach there so they can do the repairs from the inspection and fix the dash. Get a call in September that it's done. 45 min ride and dash is not repaired. The blinds that they "fixed" ....when you pressed the buttons, up was down, down was up, shades were blinds and blinds were shades. Upon further inspection we found the long piece that runs down the windshield protruding. So we leave yet again so the repairs that they repaired incorrectly and didn't do, could be done. Get a call 10/2024 that it's ready. By this time, they have now had our coach 1 yr. During one phone call with them they told us there was a lot of turnover and there was lack of communication between departments and our coach just sat for several months. Of course they later denied this. The dashboard repair is horrible as you can tell that it was repaired. I then find more damage when I get there from them bringing in the new dryer. Again, he tells me "that was there." I felt that at this point, we lost the market to sell. Prices on rv's took a dive and the emotional stress that they caused us was just horrible. I told them that any money we owed them should be removed, minus money paid for auto body repairs and money paid by our warranty. They refused. I was told that "95% of the people are not as picky as me!" Also that it was "not uncommon for them to have rv's there for a yr or more!!" Please don't bring your investment to these people. Our coach came out worse than it went in. A lot of other stuff transpired, but it's just too much to put in a review. If you want more information, I will gladly share photos and other information. The GM, I believe his name is Jason has NO customer service skills at all. They may respond that I acted like a crazy person the last time we were there and he's absolutely correct. When you mess with peoples investments and take no responsibility for it, you get what you deserve. I will post on every social media site, including every rv group that I belong to, to make sure nobody else goes through what we have been through., read more

See all

Eagles Pride has become incompetent and dishonest. They replaced our drivers side mirror with a used passenger mirror, which is the wrong size, with no controls and charged the insurance company for a brand new drivers side mirror. They could never tell us what happened to the mirror motor that they removed. Their workman ship has become extremely sloppy. read more

Dealt with Eagle's Pride RV Service on a few older Motorhomes that we owned and most recently with a new unit that is under warranty and needed some major (floor), and some minor, (roof, door latch, wiring, etc.) work done. Can't say enough about the relaxed, professional, and experienced staff and the workmanship that followed was top notch. Great work ethic from this group. read more

I brought my 2021 Tiffin motorhome in for repairs on 11/02/2023. The work was done in a timely manner and done to my satisfaction. It was an insurance claim. While there I spoke Justin Thibeau a problem with the medicine cabinet slide in the rear bathroom. I told him that it opens while driving. I also stated to him that i had a scratch on my slideout on the drivers side. He gave me an estimate of $350.00 to fix the scratch. When i went to pick my coach up the scratch had not been repaired. Justin stated he fixed another scratch and we agreed he would fix the original for the original of $350.00 which i had already paid. I told him the bathroom slide had not been fixed. He stated that he had put new slides in from the factory and would it be ok to just add some type of locking device to which i agreed. Went back to pick up my coach on Saturday Nov.18th when i checked the slideout scratch it was just buffed out not fixed the rear cabinet was also not fixed. As it was Saturday they were closed so i called first thing Monday morning and spoke to Justin who stated that this is what i agreed to which was a lie. I went to the office and confronted Justin to his face and asked him if I asked if both problems could be done for $350.00 to which he said yes. Justin said no he never said that so at that point i called him a liar to his face. His only reply was thank you. I cannot believe that a company would be so dishonest. I would recommend that anyone doing business with Eagle's Pride not to take there spoken word as it would be coming from very dishonorable people. Paul Stuart read more

Very dishonest business practices. Our coach was returned to us in worse mechanical operation than when we brought it in. BEWARE!!!!!

So you dd not answer any of my questions, complaints . Horrid customer service . My cargo door not fixed (although charged, also charged 32$ for slide spray, which I did NOT ask for) just horrid read more

This place used to have good service and now the way they treat their customers and faulty repair work. They agree to do a service and repair damage to a side wall that were supposed to do originally. The repair a Mark completely different for $350 and then agree to fix the right one for no additional charge. Well their "repair" works is the crappies I've seen and then they call us liars and jump up as if to intimate the consumer?? Really??? Now we have an unrepared RV and a group of liars at this place. Stay far far far away from them! Horrible business read more

I bought a used rv about 6 months ago. I've been on several trips and have had a few minor issues but recently when my generator and my slide stopped working I knew I had to find a shop to fix it. Fortunately I found eagles pride. They answered the phone on the first ring and made an appt for me in 2 weeks ( that's super fast considering all of the other calls had me scheduled 3-4 months out for repairs). I dropped my rv off with Justin and he asked questions, Took notes and said he would do the best he could to get my rv fixed. 2 days later I get a call that I'm all done and everything is working perfectly. The best part.... They didn't over charge and made a customer for life. Thanks Justin for all your help!!!! read more

Ive had my Keystone Alpine in 2 times for a water leak and neither time have they been able to fix the leak even though I showed them a video of it leaking. They claim they couldnt find the leak while they had it. Also I asked them to figure out why my water heater wont work on electric after I replaced the element. They did fix that by replacing a relay and putting a new element in after I told them I had just replaced it. They claimed it was cross threaded and leaking hence the replacement which is a load of crap. The manager who I spoke to is condescending and rude I will never come back there for service again. Terrible service and highly overpriced for the quality of work! I hope the owner reads these reviews because it's not a good look for his business. read more

I've used Eagle's Pride several times. That's due to the backlog at other repair shops. They've done the last repair for me. I had a wiper arm break. I took the passenger arm off and replaced the drivers side. Eagles Pride ordered two new arms for me then called to have them installed. It took me 10 minutes to switch the arms on the side of the road. They charged me $310 for labor, the price of parts for the two arms, two new wiper blades and two hex nuts. They then charged another $50 for other miscellaneous items. My bill ended up $1100 for a 15 minute job. What a rip off! read more

Justin treated us very good did a great job good people Got our satalite dish installed and a lot of rv companies would not work on it but they did a greatjod read more

Thank you so much to the crew at Eagles Pride! They were very professional and got us back on the road. We were on a road trip from California and they worked hard and fast to get us back on the road. We can't thank you enough! Team Huckleberry! read more

I have been coming here for 15 years for service and parts. I feel they have always been fair and have done quality work. No complaints. Mike and his sons have always taken good care of my rv. Aaa++ read more

The folks at this facility are wonderful and extremely helpful! We purchased an RV from a large RV dealer in Tampa and other than our SalesRep, we've had lousy customer support. We are first time owners and we bought a used Class A coach. We've learned more from the folks at Eagle's Pride in 1 1/2 days than we did from the Lazydays service folks in two weeks! We will be loyal customers of Eagle's Pride as long as we have an RV! read more

RUN! This is the worst of the worst. 7 weeks for a leaking hose and they act like I'm putting them out when I call for update. I wouldn't recommend this place to my worst enemy! As the post below, they worry about getting paid before they even work on the RV! Do yourself a favor and STAY away from this place. read more

these guy's are a total rip off they act like they are doing you a favor my dad had a prevost they fixed the leak in the front changed my house batteries broke my slide out battery tray the two sons that work there are extremely rude with attitudes worried about getting paid especially when my parents live in that development. the bill was outrageous got ripped off. then after all is done left the coach for sale at there lot Al old man that works there said that that 1996 prevost isn't worth more than $60,000 dollars it had only 96,000 miles i removed the prevost from his lot ended selling it for $150,000 dollars these people are awful, nasty, rude and not professional there service sucks PEOPLE PLEASE STAY AWAY FROM THESE PEOPLE TOTAL RIP OFF SHOULD BE REPORTED TO BETTER BUSINESS BUREAU NEVER EVER STEPPING FOOT AT EAGLE'S PRIDE EVER AGAIN WORST PLACE read more

I purchased 2 fantastic vent fan online from these guys. The fans arrived and were a totally different model then the picture in the listing. Different color, different dimensions, totally different style. The explained the "details" were correct, just the picture was wrong..so they have no liability in this. The told me to I had to send them back at my expense, PLUS they will deduct the original shipping costs from my refund... FOR THIER MISTAKE! Dishonest, unethical company in my opinion. read more

My wife and I purchased a 43' - 2013 DP from Eagles Pride RV consignment Sales almost one year ago. We flew out from California to purchase it and drove it back. It was our first motor home, and our new home as we sold EVERYTHING to start this grand adventure. I was looking back thinking about the amazing experience we've had since the day we purchased this rig and started feeling poorly that I have never written a review....... We dealt with the Sales Manager Al, and the manager of everything else, Carrie. We initially dealt with Al during the looking and negotiating phase of things, very laid back, and happy with the price we ended up at. Al even subtly tried to point us to a less expensive rig. We were then handed off to Carrie, and the first thought that comes to mind is wow, she is amazing. She handled everything flawlessly. She did the Pre Delivery Inspection and orientation with us. Coming from an 11 year old 36' fifth wheel, the number of systems and redundancies were almost overwhelming. She invited us to stay there next to the office until we were comfortable with the operating systems which in our case was 3 days. During this 3 days Carrie and Al answered our endless questions, got the shop to hook up our sat TV, and fixed a few minor things that we did not even notice. Carrie went above and beyond to help us numerous times. During our 6,000 mile Journey back to California we called Carrie numerous times as things came up, like how do I program the generator for auto start? I have been RVing and Boating most of my 64 years, and I can tell you that Carrie has an encyclopedic knowledge of RV's and a heart of gold. Thank you Al and Carrie for making our dreams come true. Vern and Toni Lusk Home is where we park it read more

These guys are great. They have serviced my RV here and done a good job. Today I needed air in one of my tires. They checked and filled all of the tires for me. Woody is a great technician. read more

Run, don't walk away from them!!!! Two items completed on my RV in ONE MONTH. When I called, after 4 weeks about the status, they LIED to me about having contacted the manufacturer. They consistently asked "who will pay if we find nothing wrong"!!! I just would not trust them and I question if you can trust their work. I finally spoke with the owner and definitely didn't get a "warm fuzzy". He too just made excuses. Totally dissatisfied. What they completed, if they had worked on it when I brought it in for my APPOINTED day, could have been completed in less than a week.................NOT A MONTH!!! Do yourself a favor and find a different repair facility. And.........I could go on, and on, and on, and on!!!! read more

Incredibly disappointed. This facility was recommended by an acquaintance of mine. Hopefully it does not ruin the friendship. Not only were repairs made that were not authorized, but I specifically told the technician "Do not fix anything without talking to me first! If the extended service plan I have does not cover it I did not want it fixed!" I was told "I understand completely!" I then went to pick up my RV and was billed several hundreds of dollars for work not authorized. I also had some work done under warranty with a $100 deductible but when I arrived I was charged $1200.00 total, when I was expecting $100. It turns out that this facility overcharges for their work so much that the extended service warranty didn't cover the extreme price and so I was billed the overflow. That's not all! Even though I went through all of this to get my parking brakes fixed, they were not fixed! After all of the trauma I did call the facility back and asked them to fix the brakes correctly, and I was verbally assaulted on the phone and hung up on. read more

I bought a invisabrake for my 2017 jeep wrangler talk to someone at eagles pride they said it would fit went to install invisabrake box and it did not fit under seats steel bar is in the way phus a steel bracket holding a little pump so I went to camper inn and they said it does not fix so I call eagles pride told him a they said it would so we are not paying for return postage so I had to pay I think that is bad customer service I advise everyone not to buy anything from them EAGIES PRIDE SOULD HAVE PAY FOR RETURN SHIPING read more