In Spring of 2025 we got a multi tier retaining wall done that was almost as long as our property…read moreline, with stairs put in. We love it! No problems within the last year. Compliments from the City of Everett and many family/friends. We look forward to working with Jesse and his team again, they were very nice and professional. We have referred neighbors/friends to Mack Dirt Works.

Mack Dirt Works just completed a system of four functional retaining walls and a backyard drainage…read moresystem for the hill behind our house. The project took three weeks. Jesse was friendly, responsive and easy to work with. Any problems we noticed were addressed as soon as we told him. The crews we had here were hardworking, professional and prompt. Communication was good, and the final result is stunning. They were more expensive than some other bidders, but well worth it.

We had a great experience with Puget Sound Chimney and Masonry. Riley, the owner, came out to do…read morethe estimate and clearly explained the work needed for both of our chimneys. Kirin came by to do the work, and you can tell he really enjoys his craft - he was meticulous and took his time to get everything just right. They redid the counter flashing, cleaned and sealed both chimneys, replaced spalling bricks, applied Crown Coat, installed new stainless steel rain caps, and replaced a window flashing. They also repaired window trim bricks to coordinate with my window replacement, and gave me a very good price for that extra work. Everything was done on schedule, and the work looks fantastic. It's not easy to find good contractors. I'd definitely call them again and recommend them to anyone who needs chimney or masonry work.

Had a chimney repair Riley came out and you just instantly knew he loves what he does. He took the…read moretime to inspect my chimney and really give me the rundown of what needed to be fixed, he was an absolute expert! No scare tactics, no upselling, right on time quality work. You cannot get better service than this Kirin and team came out and got the job done in a day like they said they would and took the time to give me any details I needed to know, kept me updated and they were a pleasure to talk to. Cannot recommend enough!!

The initial sales and bidding process was straightforward, with clear explanations of the work and…read morecosts. When the project began, the two technicians on-site were fantastic, hard-working, professional, and communicated what they were doing. 2/3 of the concrete lift turned out good. Unfortunately, the final execution and customer service fell short: Unfulfilled Promises & Extra Costs: One of the main concrete slabs was not lifted to the extent originally promised during the inspection. To prepare for this specific slab to be jacked, I was required to pay a hefty fee out of pocket to have my A/C unit temporarily moved, an expensive hassle that ultimately yielded no results. Lack of Price Transparency: A 12-foot cut into a piece of concrete was made that wasn't part of the original bid. While I admittedly should have asked for the price before they started cutting, the final rate they tacked on for this quick task was incredibly excessive. Poor Follow-Through: After the job was done, a field supervisor texted me asking for a high rating. I replied directly with these exact concerns, but received absolutely no response.

You will be satisfied with your experience!…read more We recently completed a large foundation project with Groundworks in Edmonds, WA -- a roughly $70,000 job involving permits, engineering reports, and significant structural work. Given the scope and importance of the project, I wanted to share a complete and thoughtful perspective. Overall Experience From intake through execution, the experience was strong. The consultation was detailed, the proposed solution was clearly explained, and the permitting and engineering process -- which took a couple of months -- was handled smoothly with consistent updates. The crew worked efficiently, and the quality of the foundation work itself was solid. The Consultation & Planning Our home sits on a steep slope, and an addition at the back had begun to settle. Groundworks sent out Jerry for the initial consultation, and he was excellent. Jerry was knowledgeable, energetic, and charismatic, and he took the time to clearly walk us through the problem, the proposed solutions, and what a job of this scale would realistically involve. He explained the engineering considerations in plain language, answered questions thoroughly, and helped us understand both the risks and the long-term benefits of doing the work properly. From an intake and planning standpoint, we felt confident moving forward. The Project The scope of work was extensive and involved foundation reinforcement along the entire back of our house, as well as drilling and post installation outside of the foundation to properly support a failing rear addition. Because much of this work needed to be performed beneath and adjacent to our back deck, deck access was required. We discussed these access needs ahead of time, and I even removed the top decking myself to reduce labor costs, based on our shared understanding of what would be necessary. A Miscommunication (and What Happened Next) While I was out of town during part of the work, a miscommunication occurred on site regarding what deck changes were permitted. As a result, the deck was dismantled more extensively than any of us had anticipated. This was understandably frustrating -- not because anyone did something wrong, but because the situation was genuinely complex and confusing. It was a conversation that perhaps should have been extremely clear about what was happening, but it wasn't -- and it wasn't the fault of any single party. Once the issue was identified and elevated, senior leadership stepped in, and this is where Groundworks truly distinguished itself. Leadership Response & Resolution We ultimately worked directly with Nathan Malsch, the General Manager, who was professional, attentive, and genuinely committed to making things right. Initially, we discussed a 50/50 split on replacement lumber for rebuilding the deck. Nathan went well beyond that agreement. Groundworks purchased more than enough lumber for a full deck rebuild, had it delivered directly to our home, and even provided a Milwaukee impact driver/screwgun set along with Milwaukee bits to help with reconstruction! That level of ownership was frankly unexpected and deeply appreciated. It wasn't just about compensation -- it was about leadership taking responsibility and ensuring we felt supported after a frustrating situation. Final Takeaway Large foundation projects are complex. What ultimately matters is how a company responds when challenges arise. Based on the quality of the work, the professionalism shown during consultation, and the accountability demonstrated by senior leadership, I feel confident recommending Groundworks. We ultimately walked away satisfied and appreciative of the effort made to ensure we were truly taken care of.

Pedro and his teams did a great job for us overall. We needed to resurface the cement on our front…read moreporch and add a railing for safety. From the beginning to end, Pedro was an excellent communicator. He was very responsive to both text and calls. He came quickly for an estimate and then fit us into the schedule. The pressure washing job was excellent. Then the cement team came to do the resurfacing. The main part of that was beautiful, but there were some cracks at corners and seams. Pedro got a team back to do some fixes, and we were happy with the final result. It was harder to get the railing team in. Took him 3 tries with 3 different subs to get them out, so there was a couple of weeks delay. Throughout, Pedro kept me informed of what was going on. When the railing team came, they did a great job with the installation. We are very happy with the final result and highly recommend Pedro and Apple's Construction.

Excellent experience overall. Great communication, easy scheduling, competitive pricing, clean and…read morecrisp workmanship.

Good communication with this company and they came on time to perform estimation. After one week,…read moreLucas came to do chimney work . Reasonable price with great job.

Lucas, Mitch's successor from MK & Sons Masonry, went above and beyond. He came out personally to…read moreevaluate repairs for my chimney crowns and a damaged co-linear gas fireplace cap. Despite being booked out into next year, he took extra time walking me through the issues, explaining the mechanics behind each step of the repair, and outlining what he'd do if he were in my shoes. What really stood out was his honesty and generosity -- he reviewed other estimates I'd received, broke down pricing and scope, and helped me make the best decision for my budget and timing. You don't see that kind of transparency often. Further, his passion for his craft and quality were clear to me, and that masonry isn't just his job -- it's something he truly takes pride in. Lucas has absolutely earned my trust and future business. I understand fully why Mitch felt confident about passing on the business to him. Highly recommended.

I landscaped my yard, but it was missing that wow factor. Gilly from Grey Matters added a landing…read moreto my existing steps, and it is perfect. It was affordable, considering how much stamp work can cost and looks fantastic. Will rehire when the landscaping tp my backyard is complete.

From the owner: Attention to detail and pride in the caliber of product and services offeredread more

I would highly recommend. Seth did a great job on our chimney rebuild. He explained each step and…read morewhy it was done. He is very knowledgeable, does great work and his price was very reasonable

We called Seth in early Jan.2021 to fix a leaking chimney that roofers had given up on, claiming it…read morewas a masonry issue.He understood the problem over the phone but said he would not be able to fit us in until mid February. He said he would call back at that point to schedule an inspection. While we waited, rain periodically leaked through the ceiling. In the third or fourth week of Feb., not having heard from him, we called and left two messages three days apart without response. We left an email message and it's now been three days without any contact. Seth is obviously very busy, but if he can't bother to communicate and wastes your precious time better spent finding someone who's actually willing to show up, why bother in the first place?