Called in to see if they could replace my engine, they said that my engine shouldn't be the problem and to bring it in for a diagnostic's test. Low and behold, they were right. Nothing wrong with the mechanical side of my car. Still trying to figure out what is the problem, but they saved me about $3,300 by checking. read more

My experience with Eagle transmission has been great. They have saved me a lot of $$$$. I had my truck at caliber auto care and they said I needed a transmission and transfer case and quoted me $12k. Eagle transmission looked at my truck and said my transmission and transfer case were fine and all that was needed was a rear differential. Saved me thousands of dollars. The manager Todd is a great guy and honest businessman and kept me in the loop the entire time they had my truck. A+ from my experience read more

Do not recommend. Not honest. They charged us $800.00+ to open and diagnose the transmission. We declined the bid and took our truck somewhere else. The new shop told us the transmission was still sealed and had not been opened. read more

Took my car to dads tool box when it used to be that and not 820- which is the building right next to eagle transmission who bought the property, and when eagle transmission bought it all the vehicles that dads tool box was working on they pretty much just botched and then gave back to customers. They took my car and about 3,000$ worth of my money and they gave me back a broken car and an apology. DO NOT GO HERE read more

Do not go here. They will DEFINETLY rip you off. I repeat.....Do not go here. They will DEFINETLY rip you off. The Police department had to get involved. Twice... read more

Horrible experience and business over price and over charged. Try their hardest to make you spend extra money that is not necessary.

THESE PEOPLE have no idea what they are doing. Trying to tell me that both turbo chargers go out at the same time and need to replace them. Did not say they should fix the miss fire first so the computer will reset Wanted $4,000 ho somewhere else read more

I can't even begin to explain the issues I've had with this shop, if you'd even consider it to be one. If I could give it negative stars I would. First off, my *Car was transferred from Dads Tool Box, whom which I spoke to the owner Will who diagnosed my problem initially, and then it somehow ended up next door getting worked on without my knowledge. Second: *"mechanics" drive other customers cars to pick up other customers (who weren't wearing masks, I am talking about myself and boyfriend) during a pandemic/ yellow soft Chrysler/ grey Lexus or Ford Focus with baby seat in the back Third: *the first time Arturo was sent to come jump the car from my driveway, (which there are cameras) the day after we were given it back "fixed" initially, he was showing me the terminals of my battery in the trunk with his live wire battery still on and let the positive negative shock together about an inch from my face, very professional. Fourth: *When the battery was last replaced and needed a computer reset, we were given the car back already running behind the shop and drove away and made it to an auto part shop down the road before the car wouldn't start again and when we called Eagle to ask if they reset the battery John the "general manager's" verbatim response was "um uh well we just unplugged it and plugged it back in, I think our computer reset machine isn't working, my "electrical expert" isn't here and told us to take it back to basically a real shop, which it ended up being BMW of Arlington. So a backhanded no, he didn't reset the computer system. When he sent Arturo to come jump the car he put the blame of the blown fuse on the Advance Auto Parts mechanic not knowing what he was doing. Pot calling the kettle black if I've ever seen it. Fifth: *Arturo had to pull the blueprint layout of the car to even find the fuse box(which he never even found), when the NEW signs posted hugely on the front of the store specifically says "works on foreign vehicles" I wouldn't even let them touch my Ford if I had one for an oil change. Sixth: When I went in July 6th for the $90 he told me he'd refund for his computer reset machine not working, he told me "the only reason he's refunding me isn't because they installed the battery wrong, (which I have a certified copy from BMW of Arlington stating they did) but so he won't have to see my face in there anymore" I then asked if he was the owner to which he replied no and asked to speak to the owner to which I was denied and told him to make a note that I'd like to speak with him, which his response was "if I remember" so I'll be calling back every day until his memory problem subsides. Also as I was walking out he told me "good luck getting someone to come jump my car" like that's literally the only thing they could do was get it started, and also almost everyone carries cables, I only called him so his "mechanics" could get paid to come jump me for free, but I doubt I'll be needing a jump what with BMW actually knowing what they're doing on foreign vehicles, but I appreciate his concern although I don't need his "mechanic" to come jump me and potentially electrocute me again. He also didn't want to refund my other money for the other parts of the car he messed up, so I'm now dealing with the bank and actual BMW dealership that I should have done in the first place to get my money back and he then threatened to "have my car towed since he knows where we live" The most unprofessional shop and human I've ever had to deal with, seriously take your car to an actual dealership it'll be worth it in the end, and if you drive a foreign vehicle definitely take it elsewhere because these huge new "works on foreign and domestic vehicles" sign was not there a week ago. read more

Eagle Transmission - Wasted money on signs - Auto Repair Near Me - Fort Worth, Texas

Just had a leak in my wife's minivan's transmission. Changed the oil and they suggested Eagle in Watauga, TX. It's close to where I live. Convenient. They had it up on the lift and finished in 2 hours. I was keeping the drip off of the garage floor with a large piece of cardboard. Three days later no drips. I hope you visit is as simple as mine. read more

I have had work done twice on my truck. Each time this group at eagle has tackled the problem head on. I have gotten great service even down to the towing. Quotes are fair..They are straight shooter. That means allot to a retired Marine like my self quality over quantity..Keep up the good work guys.. read more

I've brought my car in twice. They are over the top AMAZING! Very knowledgeable, with extremely fair pricing.

Eagle Transmission on RUFE SNOW is the place to go. I had work done for my Ford Explorer and one of the technicians was sloppy and didn't do a couple of tasks properly. When I returned with an issue, the management at Eagle took responsibility and made sure that I was 100% satisfied! Even just after the warranty period, a small part broke that held things together in the shifter and while is was a part defect (not an employee issue), I took it back to Eagle and they took care of it at no extra cost to me! Amazing! Not many shops stand by their work at this level! Go go go! read more

This place is the epitome of "hot mess express." Bob got fired and their new manager admitted to me over the phone that "he was new and had no idea what he was doing." It was quite concerning. I sent my vehicle in for a warranty issue that was difficult to duplicate and when it was towed into the shop, it took them more than a day to even put my vehicle in the system... Warranty work - you know how that goes. If you're expecting for someone to actually listen to your frustrations or problem - GO ELSEWHERE. The manager literally listened to me explain the issue on the phone for 15 minutes while he kept pulling the phone away to talk to his coworkers. That's not the type of customer service I feel like I deserve. Go elsewhere. read more

The worst don't go here they are liars and cheats. If you want to pay more for a transmission than it is worth then don't go here. If they can't get enough money out of you on your transmission they then start telling you there is other things wrong. Beware this company is run by crooks. read more

Do not use this business. My sister's engine had to be replaced. It was under warranty. The warranty was approved so she left her car at Eagle transmission. They told her that she can pick up car in 1 week, it sat 6 weeks. Every week she called and it was going to be the next Tuesday. He told her that he had 2 mechanics quit and Blah, Blah, Blah. She finally got a rental car. On the 5th week her husband called them and told the warranty company that Eagle will pay for the rental car copay and they agreed. Guess what her car was ready in a day and a half. RUN read more

Came here for the first time last year to get my transmission totally rebuilt, they did an excellent job. Had to come back this year for a separate unrelated repair, and Bob is really taking good care of us and this place is the one place I can trust. I recommend coming here for any issues with your vehicle to see Bob. read more

I am new to the area and it is very hard to find a good honest auto mechanic. I am very lucky that I found Darrin and the team at Eagle transmission. They were very honest in price, knowledgeable about the auto repair needed for my car, professional and friendly. Due to the extent of my repair needed for my car they had my car for a few days. Each day they called me with updates and I really appreciated that. I highly recommend Eagle transmission ! I know I will not go anywhere else for my auto repair needs!! Thanks guys!!! read more

I would give Eagle transmission a ZERO star rating if it were possible. I have given them every chance to do the right thing. After bringing my jeep Cherokee in to have a trans rebuild, I have been in 14 times now to try and get this thing right. I am at my ropes end. I have dealt with 4 different managers, as all have been fired or quit since December. With zero records, I have to explain my situation every time they change managers. Now, my truck is unusable except around town, and cannot be trusted for extended trips. I have tried to give EAGLE TRANSMISSION OF WATAUGA every chance to get it right. From shoddy work to lying to deception, these guys deserve to go out of business. I've had enough. Getting ready to ask for my money back thru my lawyer. read more

I took my car in for a serious oil leak expecting the worst. I just wanted an opposing opinion/estimate before seeing what the dealer was going to want. They pretty quickly figured out via technical service bulletin (TSB) that a dipstick seal was the problem and did not charge me a cent for what I thought could have been the kiss of death my older car. Honest people and was quite shocked with integrity demonstrated. I would recommend them based off this alone, nice to see this in todays society. read more

This place is terrible!!!! The owner knowingly charged me me 1500$ to repair the rear differential and didn't do a THING! Actually made the problem worse I was competing out out of town for a ski meet and this guy did nothing to help! Took my money and didn't come to work the whole next week leaving me with a hopeless Mexican man at the front desk who did nothing!!! This place is complete garbage l! read more

if i could give a 0, i would. these crooks will take your vehicle, make it worse, charge you for more, and if you demand a refund or cancel payment for their garbage work (if they work at all) they will threaten to repo your vehicle to extort more money from you!! liars, crooks, thieves. stay away!!! read more

Originally we took our car into the shop because the transmission was slipping. They were very nice, and said they would take a look. We were told they could diagnose after their initial inspection for $400 (pretty standard) and they said they did not replace transmissions because it is more cost effective to rebuild. 7 days later they said they could not rebuild and would need to get a new one from the dealer for $3400. We said no, and then they said it would cost $995 in addition to the $400 to get it back. We decided it would not be in our best interest to pay $1400 just to leave. We got the car back after 10 days total. 18 days later we are driving on the highway and the transmission busts and fluid shoots out and drains all over the freeway, the car won't drive. Luckily, it came with a warranty. They come and tow it, and then blame it on the key fob after taking a look. They are now saying that the computer is registering errors and codes because of the fob and that it caused the car to break down on the highway and that this is a "safety precaution". It has now been 7 days and we have not heard anything. We have called multiple times the past 2 days and have been either placed on hold and hung up on or been told we would be called back, only to never receive a call. This place is a complete scam and is trying to blame their shoddy work and incompetence on something else. We have spoken to multiple other shops in the area as well as our dealer, and they have never heard of the issues that they are describing to us. We are currently working with the dealership to see if they even bought a transmission or if there is more shady behavior going on. The red flags are alarming and numerous. Please beware and take your vehicle somewhere else. read more

No matter what my auto needs, I ALWAYS start with Eagle Transmission. Don't let the name fool you --- they can handle just about anything you throw at them. What a great relief, in today's society where the norm is you expect to get ripped off, you can rely on honest work at a fair price. I highly recommend Eagle Transmission for ALL auto related issues. read more

This place did an excellent job on my transmission and clutch repair on my 2001 Nissan Frontier. I should of used this place first instead of the Auto Clinic down the street which they ripped me off $428 replacing a part which was bad but did not fix the original problem I came in for. Eagle Transmissions will work hard to get you back in your vehicle. My truck runs like its brand new now. Thank you Eagle. read more

I took my van there, they were happy to give me an estimate and fixed my van very quickly! They are also very sweet!! Something happened and it wore a hole in the transmission line and they fixed it for no charge. Would highly recommend this place. read more

Do not go here. Dropped my truck off to have transmission sensor, pinion bearings, carrier bearings, rear wheel bearings and seals replaced because the rear end was making noise and i figured while they were there they might as well do it all. After three days, I was told that the ring gear was damaged and it needed to be replaced and the rear main seal on the engine was leaking. I was quoted a price of $2450 for all the work and i agreed and payed in full up front. Over the next three weeks i was given excuse after excuse as to why it was taking so long. Finally when i was told it was done, i went down to the shop only to find that the only thing done to the truck was the rear main seal and they took it next door to Dad's Toolbox to have that done without telling me or asking if i was ok with it. As i left, the rear end was still making the same noise. The next morning, i took it to another shop and they showed me that the other work was never done and i took pictures. I got ripped off by Eagle then had to pay the other shop to do the work Eagle was supposed to do. I will never have Eagle touch my truck ever again. There was much more detail to this review, but i didn't have room for all of it. All this happened between 10-28-19 and 11-14-19. I made a complaint to the Better Business Bureau, but Eagle would never contact the BBB back. read more

I have a vehicle from DriveTime and this is a place that is authorized by their extended warranty company SilverRock. They have had my vehicle since October and it is now January. They have put in 3 different transmissions from the warranty company and none of them have shifted correctly. On the third transmission, I am now putting out an error code for the braking system. They are throwing parts on it to try to make it work. I can tell by my gps system that DriveTime puts into their cars of when the car is started and or driven. They have touched the car ONCE since I brought it back almost a month ago. They are dodging my calls and will not return ANY calls and have NEVER made an effort to contact me first. It has always been me making the attempt. I will NOT be going back to this company again and will be talking to the extended warranty company to strip this company from their approved vendors. read more

Brought my car in for an estimate for a specific transmission problem and was told that it would be completed by lunch. Called back at 3:00 and was told they were just getting to it and that it would be done in an hour. At 4:00, I was told that they still hadn't completed the review of the car. At 5:00 They said they would call me back in 10 minutes. At 5:50, they call and tell me that it would cost $425 for them to provide an estimate and that in their 20 years of working on transmissions have never provided an estimate. This place is a scam, take your business elsewhere. read more

I usually go in to any auto repair shop expecting to get screwed or at least upsold. I came here for a simple replacement of a speed output sensor and that is exactly what I got. They did not overcharge me for this simple rapair and they did not try to make up extra problems to charge me more. I will definitely use them for future repairs. read more