Wonderfully managed with a common sense manager who is reasonable and easy to work with.read more

Ashley is wonderful. Facility is great and it even has a bathroom. Great security so I feel safe…read moreand good about things.

I love a company that has personable employees and this storage company has the best!! I met her…read morewhile checking in on different storage companies for my brother that was moving here from another town. She was so patient and explained the differences in the units and the sizes. She had no problem answering any questions I had and made me feel very comfortable. I'm definitely recommending Extra Space to my brother when he's ready to rent a unit.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I talked with Kristy this morning and she was awesome! She reviewed all my options and walked me…read morethrough how to complete my transaction! Awesome employee.

Find another storage company, any other company. Cubesmart doesn't actually have a customer service…read moreline or any representatives that will help resolve issues that arise, and trust me, issues with this deplorable company arise. First red flag should have been the fact that when I tried to rent a unit and move my stuff in, there was no one physically in the office nor anyone answering the phones even remotely to answer questions and clarify things. Second red flag was that after moving in, the front door's security was broken and literally anyone off the street could access the building. But I desperately needed a place to store my stuff. At the time, I was told the price I had was what would remain for the duration of my renting the unit and the reason that I couldn't get a better price was that it was the summer, and that the lower prices are in the winter. Accordingly, I was shocked to find my price increased, and more so, without any warning. I was told a notice was mailed, but to this day, I NEVER got such a notice. I called customer service, the national number, and was told to get in touch with the physicial store I was at because they don't have control over that. I asked, what is the purpose of the customer service line if they can't help provide service or resolution to issues, they said "we're just here for security issues." the fact the price increased during the winter months, which are notorious for having cheaper prices, makes no sense. Speaking with other customers at that location, who had rented units for over a year, they told me their price they had never changed, so it's incredibly out of the norm that my unit increased. Also, this is more than likely a health hazard. There was a dead bird in front of one of the units that was there for a couple months, indicating no one is cleaning the floors or doing any sort of inspection in the building.

If you need a storage this is not the one. We haven't been able to get in our storages in over a…read moremonth. I have called several times and they always say we have someone working on restoring the lights. The storm barely hit Macon and they claim the lights are out due to the storm. Then someone broke into the storages a few weeks ago. I just hope my things are in tact.