Eagle Storage is very negligent in contacting customers. They did not send me statements, notification of rate increases, or any other communication. I verified all my contact information early on with them; physical address, email, phone #. They stated that mail, email and texts were sent, yet I never received any. Yes, spam folders were checked. When I moved out, the only way I could get someone to speak to me was to call to inquire about a unit. I would not recommend them ever. I found a unit twice the size a mile closer to my home that costs less than what I was paying them. Security is slipshod. Anyone can drive in behind you and leave by just pushing a button. Even moving in was bad. The unit was locked and no one was available to remove the lock when I was told I could move in. read more