They have the best prices in town and are great people to work with. I highly recommend them to…read moreanyone.

From the owner: We store anything from dishes and household items to Vehicles, boats and rvs read more

Place says it's climate controlled but it definitely isn't. It was a 90 degree day and it was over…read more95 inside the building. I only saw 1 small a/c unit in the entire place and it never kicked on. They've been saying they were getting it fixed/got it fixed, and have yet to do so. It is clean and seems secure but DEFINITELY not temperature controlled even though there's a big Saigon saying so.

Customer service is terrible. They never answer the phone, never return phone calls, emails or…read moretext. Constantly locked out of unit for some reason ir another. They brag about customer service but pretty much none exist. I'm locked out 70% of the time I go. I have to spend 20-30 minutes each time with the secondary lock company to try to get in. That's if they are open. After 9pm or before 7am, forget it. They start begging for payment 10 days before it's due. But lock you out after the 1st of the month and will take your stuff after 15 days per Missouri law. How do I know that, they straight up told me that. The locks are electronic so you have no control over when you can access your unit. If their app messes up or their system messes up, you can't get in. Which, is pretty common, more than 50% of the time. Rent somewhere where you can put your own padlock on the door so you have control of your stuff.

Clean and secure. Manager took care of all my questions. Has cameras and 24 hour access via keypad…read moreaccess gate.

From the owner: We specialize in safe, convenient storage. Driveway and lot is paved making it easy to load and…read moreunload your items. Our facility is gated with 24 hour camera monitoring. Payments and lease signing are done securely on our website.

Inside is so cute and it's so easy to order and pick out a bouquet. They have lots of fun and…read moreunique ideas when potting your own plant. You get to pick the pot/vase and they even have little hats to put on them as well. The woman that helped us was the owner and she was very sweet! Highly recommend!

I wanted to sell my home as quickly as possible, and I knew that in order to do that, I would need…read moreto place the majority of my belongings in storage to properly stage my home and not have a cluttered house for showing. When looking for a storage unit, I considered these things: 1. Security 2. Proximity to my home 3. Price Above all else, Countryside Self Storage impressed me with its security of its units. Simply by visiting the office, you'll notice nine cameras are visible to the employee operating the desk (Paul Boles) on a monitor at all times. I appreciate knowing that my belongings are secured first by the premises being monitored by staff. Further, the fencing around the facility are tall, discouraging unauthorized individuals from entering. Finally, the facility is gated with a code that only tenants and staff have access to. I primarily chose my storage unit facility based on the security features, and Countryside Self Storage far outweighed the others I assessed. This particular storage facility was also close to my home, making trips back and forth incredibly easy for me! I also felt that the price of the unit I leased was more than reasonable: $49/mo. for a 5x10 unit. I am incredibly happy with this price, especially considering the extensive security of this storage facility. Finally, the customer service I received from Paul Boles was above and beyond. I was able to walk into the office and obtain a storage unit within thirty minutes--and Paul was more than professional, relatable, and simply enjoyable to talk to at all times. I would recommend Countryside Self Storage far beyond any other facility in Joplin, hands down.

My son had his unit for about a year, the price went up and then he went to get stuff out of his…read moreunit and it had been broken into. The lock the company provides was cut and ALL his stuff was stolen. A unit a few away from his was cut as well. They have CCTV, locked gate and a lock on the unit. Lot of good that did. Someone had to have seen something, as they called the next morning when he discovered it and the police were there. That tells me they watch the video every morning. Horrible experience.

I've had my unit for a little over 2 years and never once have I had any issues until they got a…read morenew property manager. Overall the company itself is great to work with. But they have a dumpster on site that nobody is allowed to use except for the property manager ( which is ridiculous ) people with units can't even throw anything away from their units on the property. If you leave anything next to their locked dumpster they threatened to have you evicted from your unit ( that's not right )! Plus each year the cost of the rental unit goes up - started off as $72 a month and now it's $124 a month.

We purchased a new home in Mt. Vernon and wanted a storage place close to I-44. Freedom Storage is…read moreconvenient to get to and has sizes to choose from. Freedom Storage was very nice to work with online and over the phone. The value for what you get can't be beat, a place that could accommodate the "strange" hours we needed and was clean. I would work again with them if I ever need it and don't hesitate to tell my friends about them!

We needed to find a place for a 34 foot RV to be stored in an hurry and immediately after we call…read morewe had what we wanted. We had great service with Amber. She was amazing to work with. Very easy to find our spot that we paid for everything was marked and plenty of room to maneuver. After doing some research, it was the best value in Mount Vernon.