We moved into our new, almost perfect home 3 months ago. I say almost perfect because 2 weeks ago my husband noticed something not so great.......
When we moved into the new house one of the things my husband noticed was the silicone peeling where the inside shower tile met the shower Pan (the shower floor). Not wanting any water leaks he re-siliconed the shower pan.
Fast forward to 2 weeks ago. We noticed the new silicone had pulled away again and developed cracks in several places along the pan/tile area. This meant water could now possibly be getting into the floor and wall area.
Confused by what was causing the silicone to break away from the wall, my husband did some research. He discovered that the shower pan was flexing when somebody would stand in the shower. The continued flexing was causing the sealant to breakaway from the wall tiles.
We learned that the pan flexing could be caused by an incorrectly installed shower pan. Where it was not set /installed in the concrete or morter correctly.
As you can see from the photos, the pan is surrounded by tile and a custom glass shower stall and door. This meant we couldn't just take out the shower pan, see how it was installed and re-install it ourselves.
Not knowing what to do, we decided to call a professional.
A quick Google search led me to Eagle Plumbing. I called and explained my problem to them. The office staff was very friendly. They ran my concerns by the owner who told me he would come look at the problem himself.
My appointment window was on February 2nd, between 3 and 5:00 p.m. Ty the owner called at 2 pm to let me know he was on his way, and would arrived a few minutes prior to 3, which he did. * It was nice not having to wait around, all the way to 5pm for the apointment window.
I took Ty to the bathroom and explained the problem. He looked at all the shower details and tested the floor. He confirmed it appeared the shower pan was not entirely install correctly, and the flexing pan was the cause of the splitting sealant.
We talked about options, one of which included the removal of the pan. This would have entailed cutting out and removing the tiling, removing the side shower glass as well as the door. All in order to get to the underside of the pan.
Ty also mentioned, that if we got under the house we might be able to crib up the pan to stop the flex.
Since he was still at the house he offered to go into the crawl space and look at the underside of the shower, see how it was installed, check for leaks, and to see if the bottom was flexing at all.
So Ty went under the house & my husband stood in the shower trying to make it flex.
Ty confirmed, no leaks, and no movement happening underneath. He also let us know the shower pan had a tall lip that went up taller than the tile. He said even with the flexing pan and split sealant there would be no way for it to leak down.
After seeing the underneath set up of the shower Ty recommended a special silicon sealant to my husband and explained to him how to apply it. He said the pan would continue to flex, but that with the new sealant the pan would be good for 10 to 15 years and not to worry.
When Ty was ready to leave I asked him how much we owed him. He said this was a pretty quick visit, it's on the house.
TY could have recommended an entire pan replacement, we would have destroyed our new bathroom, and we would have had a huge bill. All without being the wiser. Instead Ty gave us a completely honest review of our options, complete with a very cost effective DYI fix. And didn't even charge us for the house call!
Eagle plumbing may not have made any money from our family on this visit, but they made a customer for life.
If you are looking for an honest company for your plumbing and heating needs give Eagle Plumbing a call.
**And after finding out we didn't have to spend thousands for the shower fix, the houses back to being perfect.
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