The staff made a potentially stressful situation actually pleasant. They were organized,…read morecommunicated well, and got everything done in a timely manner. Would absolutely use them again.

The documents were easy to understand and the rep highlighted the most important parts so I could…read moremake an informed decision.

I just found this hidden branch of Everwise and they are awesome and I will continue to stop by…read morethis branch when I'm on this side of town which is once a week yay! I've been using TCU and Everwise for 15 years and they're the best!

Ever since they took over from TCU. I've had nothing but problems.....last month the site took my…read morebank account information all fine and then 5 days later they call to say I haven't paid yet because my account didn't work so I got a late fee. fast forward to this month and my bank account still won't work on there and now my it says my debit card can't be used.

I have been to this store in the past, and was pleased with the service I received. What happened…read moretoday was just the complete opposite. Toward the end of our process, the person stated that they didn't have enough cash to finish the transaction. Then I was asked if I had a debit card attached to my bank account. I gave her the card - and at the end of our session, she gave it back to me. She told me that she had transferred the money to my card. After leaving there, I checked to see if the money had been put on my account via my card. Nothing was there the several times I checked. I called the store and spoke with her about the issue. She said that she did not put money on the card, and she had given the cash to me. We discussed that several times, because I am afraid to walk around with cash. I knew I hadn't received cash, but she did argue every point I suggested. As such, I would encourage everyone to be very careful with the staff members there. I choose not to mention names. I have been there before, and was pleased with all of the others I have worked with. I wish this lady the best for her family. I don't mind being wrong about the situation, because I wouldn't have been there if I hadn't needed the money. The only reason I didn't suspect anything while I was there was because she pushed the card back to me after she had "finished" - then she said she had put the money on my card. She didn't bother to retract that statement until I called after being unable to find the money in my account. If she needs the money that bad, I feel sorry for her. I wasn't there because I had a lot of money in the bank and needed to give some away. Please be careful, so you don't go through the same thing I did. It adds more pain to how you felt before going there.

Rude, act like they're doing you a huge favor.. Tried to tell me my phone was disconnected and they…read morecouldn't get through. It was not. I paid on time, what 's the big deal? Next time, it's Advance, if I even have to do this b.s. again.

The manager and the other associate staff is very polite, They take the time help their customer…read moreand excellent services and an easy process.

Marsha was fantastic; patient and extremely helpful through the entire process. I would highly…read morerecommend.

Absolutely horrible company. Terrible experience with the manager Sue. No compassion. They…read moresimply don't care what u need help with even if it's a medical emergency you are denied. Beware and go elsewhere.

this place gets a negative 5 stars, don't ever get a loan from these people, complete rip off. i…read morerepeat do not get a loan, i had a great credit score once before above 720,these people enjoy ruining lives. some how it sounds to good to be true. i was looking for a great loan in 2018 i thought at the time the rates were low but some how these people got me in a 36% loan. do the math $221.00 a month from april 18 to now i should almost be done with this loan, they said i still owe another $4,200. they are doing fraud and they should go to jail for what they are doing

Got a payday loan on 9/17, was given a money order which I deposited into the ATM. The bank said it…read morewas illegible and refused it, mailing it back to me which took over 2 weeks to receive. CheckSmart took the funds from my account plus the fee for the loan and would not cash the money order because their collections takes 14 days to clear. A month later I still don't have the money I tried to borrow nor what they took from my account. NEVER AGAIN! Would give them 0 stars if possible!

I have to say Terri the manager whom I've been dealing with for over two year .. she is the best…read moreher patience is so good ,, I'm not very good with electronics and mess up all the time .. needless to say I don't get anxiety when I'm there I wait in line until she's done so I can deal with her .. thanks TERRI SEE U SOONNewell JR