Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

This place has gone downhill in terms of customer service. The excuses are typically understaffed…read moreor too much business. They were so good about getting me quotes and multiple policies a few years ago when I switched to them. Now they it's a crap shoot when they get back to you and you typically have to follow up multiple times to get a response from an agent. If you would like a same day quote, this is not the place for you.

I absolutely love Tracy and the prompt service I have received from All Insurance Services. Its…read moregreat to know someone cares and is looking out for the best rate for me and my family. I had the same insurance person for a long time so this transition has been very important for me. I am so thankful to them!​

Nothing could be better when searching and getting Insurance. Just moved to Port Orchard WA from…read moreAZ and I needed Insurance for 2 cars, motorcycle, ATV, and an RV. Tracy was awesome with communication, ease of getting insurance and price! Loved working with her and just made it simple and easy. I'm insured for all now without leaving the house! Thank you Tracy.

Working with Nancy over the years at American Family Insurance has been an absolute pleasure. Nancy…read moreis quick, attentive and knows the trade very well! She comes highly recommended!

Total rip off! She charged me $240 a month for full coverage on one vehicle! Called Geico and now I…read moream paying $70 month for the same exact coverage. Also my homeowner insurance went down by $600 for the same coverage through Geico.

Great experience working with Melanie Perez from State Farm (Rusy Dubose & Karrie Dubose agency)…read more She has gone above and beyond working with me as I had to change my car insurance and helped me get a better rate. I also love that she proactively reached out to me to confirm one of my cars was no longer needed for insurance purposes. This level of customer service is not something I see often and grateful to have found this group.

I'd say maybe watch your back? Behind the five-star façade seem to be folks who talk trash about…read moreclients, and an owner who seems ok with it. I will spare you all of the bizarre details except that I was a 25-year SF client who'd just switched to this agent when an employee accidentally sent me an in-house email she'd written about me to someone else. It was incoherent, full of profanity and impatience about me for reasons that are still totally mysterious. It seemed to be putting her out that I wanted to buy a policy? Lots of weirdness ensued until I finally got a message from Karrie Dubose, and her response was terse and cold, no apology, then totally ignored my question about the policy itself. Honestly I'm still mystified! I found another SF agent and he's been awesome.

So friendly and professional. Kaitlyn helped me with everything I needed to know. I highly…read morerecommend going to them for insurance needs.

I never thought I'd write a negative review about State Farm, but I feel like I need to warn others…read moreabout the Bainbridge Island office specifically. I've had a mix of State Farm renters and homeowners insurance for over a decade and was always happy with their service that is until l I switched to the local Bainbridge agency. What happened recently has left me shocked and incredibly disappointed. I had a renters insurance policy through this office that covered both myself and my fiancé, as required by our property management company. While attending a dinner party in West Seattle, I came back to my car to find the window smashed and over $1,200 worth of personal belongings stolen. I'd never had a break-in before and didn't realize that renters insurance--not auto--covers theft from a car. I filed a claim through State Farm, and they issued a check for only $600, which already felt low considering how much was taken. But I figured it wasn't worth the fight because everything could be replaced, and this wasn't a common occurrence for me. Then, several months later, I received a letter from the Bainbridge office stating that my policy would be canceled in 45 days and would not be renewed. The reason? "Excessive claims." I was stunned. That break-in was the first and only claim I had ever filed in more than ten years of being a loyal, paying customer. I couldn't believe what I was reading. I called the office and pleaded with them to reconsider. I was treated like a number, not a person. The agency owner flat-out refused. I was being punished for using the insurance exactly as it's meant to be used. This experience has made me lose all trust in this local agency. I would strongly caution anyone thinking of working with this office. I never expected to be treated this way by a company I had relied on for so long.

Rebecca is a sweetheart. I desperately needed health insurance for my family. My wife found…read moreRebecca. How grateful I felt after speaking with Rebecca for this first time over the phone. Rebecca is kinda friend or a family member who knows much more than you about some thing you wanna buy or plan to buy. She is not a typical insurance broker who wanna sell you a policy that you might or might not need. She's that wise friend or a family member that you wanna speak to before you decide to buy any policy. She's super honest , extremely thorough and unbelievably caring. She showed me the most effective way to plan my health insurance. I definitely recommend her. And I appreciate the spirit she has towards helping small businesses, individuals and families. Great job Rebecca. We need people like you. Thanks :)

Becky is a gem! She goes above and beyond to provide the guidance needed and simplify making…read morechoices for Medicare. I don't know how my Mom could navigate all of this on her own. We are new to this word also and appreciate her guidance .

This company collected all my personal information, emailed me a quote, had lengthy conversations…read moreabout coverage options. Then we were about to finish up and Todd just said nope, won't do it. No explanation, no solutions he just told me to go back to my old insurance ... while acknowledging that my old insurance had lower coverage and a higher rate ... ?? After all the pleasant conversation and laughing and joking about, the conversation abruptly ended. It was beyond confusing, rude, and unprofessional. Apparently all this is just an effort to collect and use people's personal information with no intention of offering a service. Scam alert!

Todd is always polite in telling you what you need to hear, respectful of what you can do and eager…read moreto assist when your need is great. I've know Todd for many years and consistency in his personality makes for a trustworthy and reliable businessman. Knowing this is a third generation business, I know he had to fill some pretty meticulous 'shoes'.

Happy with their level of service. Crystal was very patient and answered all my questions…read moreconcerning the level of coverage needed.

Tanya misquoted me on my insurance for a new vehicle. I purchased the vehicle from the dealer…read morepartially based upon her misquote. They did their typical 5 installments, but you've already paid one so we're lumping the new vehicle into the premium mumbo jumbo. payments turned out to be $200 more than she quoted me because of this. I canceled my insurance went and with a different vendor, only to find a $300 bill for previous coverage that I already paid, I asked about seperate installments for payments, never got a return call, only a collections notice.

Adrian and his team have helped dozens and dozens of my real estate clients get fantastic home…read moreinsurance, often better coverage and for less costs. His attention to detail is second to none and he comes highly recommended. Darren Rivers, The Northwest Realtor

I have been with H&K Insurance for over 20 years. Longer than I have known my wife and 3 kids…read more Adrian and Sara take great care of their customers and someone answers the phone and returns calls. And they are just likable.