The agents at the Allen County Farm Bureau are phenomenal! They stay super busy and are rarely in…read morethe office but will get in touch with you quickly when you need them. They depend on their staff to take payments, enter claims, and quote your insurance. The staff does a great job at all of that. Farm Bureau is a business with high morals...one my family is proud to be a part of. No one enjoys paying for insurance but this company and staff will take care of you in a personal way if a claim arises.

I have used HR Block for years. The app on my phone is pretty good, and I'm updated by text when…read morethere is news about my return. The service provided is excellent, and I definitely have "Peace of Mind". They even accommodated me today by letting me use a computer as my recent move/change of address left me without several forms I needed to file. Thank you for your great service. My only complaint would be I think it's a bit too expensive, but I suppose you get what you pay for in most things including a tax return filing. Thank you!

The people that work there are very nice, however the credit union services are not up-to-date and…read morenot comparable to other banking entities. Surprisingly, they have an app but when using bill pay to a person (not company), mailed checks are the only option for payment, regardless of possession of the receiving person's banking details. No ACH or even next day ACH, only a check that has to be cut and mailed to be received a week later at the earliest. In a world with VENMO and Paypal, a mailed paper check to be received after a week, is not cutting it. I am trying to help my elderly father (who does not have VENMO or Paypal) pay an elderly relative. She would have to wait by the mailbox and then make a trip to her bank to deposit the check. My only other alternative is to quickly pay the relative using my bank that does have ACH payments and then wait a week for my father to pay me back using a check. Disappointed that a simple payment that would take 2 days to process through ACH is now going to take over a week and multiple transactions to complete.

Very nice and professional people at both Russellville and Bowling Green branches. Did not know…read morethere was one in Russellville.

Mr. Scattergood has been easy to work with and always takes the time to meet with us about our…read morepolicies and works to get us the best rates. He responded to emails that were sent over the weekend instead of waiting for the next business day. We appreciate his timeliness in handling these situations.

I have been upset from the get go with this company, 1st they quoted a rate of 111.00 per month for…read moreboth homeowners and auto, I agreed and canceled the other company that I had been with for 30 + years and had built up considerable discounts, then in no time at all they went up to 173.00, I objected, then they canceled me, saying that they could not write my home, this after having accepted it, so take note. Then they billed me for 44.00 more with some kind of reason that I did not understand, the insurance was supposed to have been cancelled on the 26 of May but I got a call today asking for the money, I called them and they said they would take care of it, but after all I have been thru I fully expect them to ask for more money even though I asked for the cancellation at least two weeks before the 26, and it was supposed to have been cancelled on that day, if they do I will try to update this review accordingly, but I do not think I will have any recourse in the matter, if they say I owe them what can I do but pay? And these are mistakes they made on the policy, they stated that the Roof surface material type Composition X 100% asphalt / fiberglass shingle X (it is metal) Exterior wall type 100% vinyl siding X ( it is also metal) Foundation Slab at grade, 100% X (It is piers) So my experience with this company has been very very disgusting to say the least,

This in no way reflects on the workers at PNC Bank, but Please help me make sense of this. They…read morepay someone to stand at the door and be a greeter, but will not hire another teller. Why can't the greeter, be a teller, if it gets busy so customers won't have to stand and wait so long? Doesn't make sense. This is Corporate's lame decission. Extremely wasteful.

My teller is Gloria and she is so nice. I have been a bank customer for 15 years. Haroldread more

Been doing business with Chris Short going on 13 years and have bee very satisfied. He is a great…read moreasset to Statefarm as well as someome who cares.

Has been super helpful when transitioning our home and car policies. Always just a text away and…read morequick to respond.

I've been a client of Meyer Mortgage for the past couple years and couldn't recommend them more…read more When I moved to Bowling Green I planned to act as my own general contractor as I built my house, which came with its own set of challenges. I randomly found Meyer Mortgage as I researched funding options and had the pleasure of meeting Jim Meyer himself to discuss my loan needs. He was so supportive and helpful! Throughout the construction process Jim and his staff were great partners to me and my family and really helped make our home build a great success. They made it super easy to transition from the construction loan to traditional 30-year mortgage. I also was able to work with the Meyer Mortgage team to fairly quickly re-finance my loan when rates dropped. I am so grateful to have found Meyer Mortgage and recommend this locally owned and operated company to anyone in need of a home loan!

I'm giving this review 2 stars instead of 1 only because the people at Meyer are nice and we didn't…read moreencounter anyone who was particularly rude at all. I'm an attorney and my husband is a Purple Heart Iraq war veteran. When we first started our pre-approval process for a VA home loan with Meyer Mortgage, everything honestly went great. They were quick did what we needed to begin our home buying process, or so we thought. After being pre-approved, finding a home, making an offer, and beginning the loan process, that's when things went south. For a VA loan, they needed my employment verification. Instead of simply asking my husband or myself for my employer's contact information, they faxed an information release form with our social security numbers and full names on it to a random office in Frankfort, not connected to my employer in any way, who faxed it around to other offices, and it was eventually faxed to another office in my building that is completely separate from the office I work in. The only reason the faxed documents finally made it to me was because an individual in the office in the same building as me recognized my name and hand-delivered them to me. It was extremely embarrassing to have the whole world know we were buying a home (we are private people who don't fan our business out). When I called and asked why they didn't simply ask us for my employer contact info, I was met with radio silence, a generic apology, and kind of pushed towards forgetting about the screw-up. My husband also emailed a report of the incident to the main company email address and never received any form of acknowledgment or response. Things went even worse when they denied our loan (AFTER an inspector had been sent to our prospective home and the sellers had begun certain repairs per our request) because they put a completely inaccurate income amount on the loan application to begin with. We still have no idea where that figure came from, then they tried to blame us for it as if it were our error. It was not. It was a clerical error on their part, which they took no responsibility for, which caused us lots of wasted time and even some money (the money we paid for the inspection on a house we were led to believe we were approved for but really weren't.) Thankfully, we ended up going with a different lender in the end. The new lender gave us priority that we didn't have with Meyer and treated us like people, not with apathy. I feel that we were not given priority with Meyer because we did not have the high-dollar budgets that many of their clients have and were pushed aside and not taken as seriously. I also feel like carelessness caused the debacle with our social security numbers getting sent to people who had no business accessing them as well as getting the wrong income amount placed on our loan application. If we our identities are ever stolen, we will know why.

If I could give the location zero stars I would. The staff handling Identigo's services seemed…read moresomewhat clueless when it came to my paperwork and getting my fingerprints done, which didn't happen. I made an appointment that was unfulfilled. I was also referred to UPS store which happened to be beyond nice and helpful. I got more help from UPS and the person working there that they even called Identigo to check about my electronic fingerprinting. I called AAA to speak to the Indentigo rep who happened to be at lunch about everything and the front desk receptionist was rude and hung up on me while I was trying to explain what was going on. I went back to AAA to speak to a manager, but were told they were out of the office. The same front desk receptionist was rude and had a nasty disposition. She had no customer service skills, never even said "I'm sorry for what you're dealing with, let me please explain how this works, etc." to make the customer happy and satisfied with their service. I would rather drive an hour to Nashville in rush hour traffic on 65 with semi trucker drivers clogging up the lanes and visit a location there than to deal with anyone in the Bowling Green office.

If you have not used Triple AAA in Bowling Green to help plan your trips I would highly recommend…read morethat you do. Our agent Tina Comer is top notch in arranging the perfect trip. She booked us on a trip to the British Isles with pick up at our home and home after the trip. We also booked a trip to Orlando and on to New Orleans. She booked us into a cooking class on top of the regular sites. However, got sick in Orlando and New Orleans had snow and had to shut down. The trip insurance was quick to refund our unused flights and activities. Tina always suggests trip insurance and we were glad to have it. She is currently working on a vacation for late summer for us. Tina Comer is so pleasant, positive, knowledgeable, and capable. Give her a call at AAA and she can work out everything for you. Avoid the headaches and let a professional plan your trip.