The best time to go to Buc-ees is 1am let me tell you!!! I love it and the bathrooms are always…read moreworth the wait!!!! Out of all the gas stations no one can do it like Buc-ees!!! Always 5 out of 5

What is not to love about a good Buc-ees stop! On our way down 85 towards Montgomery, we were…read morepleasantly surprised to see the billboards counting down the miles, so when we got to the Auburn area, we had to make a quick stop. We had just filled up and were good on road snacks, but we still swung by and of course found something to get. This location is a tad smaller than other locations, especially in the gas pump area Still large compared to your standard stores, but smaller compared to other Buc-ees locations. We got to experience the ole "brisket on the board" as soon as we walked in, and of course, we decided to scoop up a few sammies to eat when we reached out hotel. It was the perfect welcome snack for us! Outside of the brisket, we went ahead and scooped up hotel room snacks and drinks. We planned on doing that at a store near the hotel, but when in Rome... Inside to outside was well kept and clean, and of course the service was stellar! Overall, solid Buc-ees location!

Folks are very friendly. The fried chicken is excellent! Prepared in house by jennifer daily…read more Very crispy, fresh and seasoned well. Hot sauce provided! A hidden jewel on MLK near campus, downtown and Yarbrough tennis center.....

I like that the keep the soda station so clean all the time and every employee is super welcoming…read moreand I can come here real late at night and not feel like I'm going to get robbed if I leave my car unlocked

The staff at this store was extremely rude and unprofessional. I asked a simple question about the…read morerefrigerator, and her tone, expressions, and words were full of obvious hostility. At the checkout, when I told her that I didn't need a plastic bag because I was carrying one, she yelled at me, saying, "You have to have the bag if you wanna walk out of my store with this order", and then even cancelled my order for no reason. I was shocked because there was absolutely no justification for her behavior. It felt hateful and highly likely to be discriminatory, as I am an international student. This treatment is completely unacceptable and unethical. I hope the store takes this seriously so others don't have to go through the same experience.

Employees there are generally rude but the girl working this afternoon takes the cake. Just stood…read morethere, would speak. I asked for a my items to be bagged and she just pointed to a pile of bags on the counter. I asked if they didn't bag items anymore and she replied she didn't with the worst attitude. Buc-ees will be a mike away soon but not soon enough. It's obvious the ownership and management of these stores have checked out.

Went there this morning. Went in on right side of bldg and was about half way in store when blond…read moremanager lady said " sir u cant come in this way" i said well im already halfway across the store. She said you will have to go back outside and come around to the other doors to come in. The store seperates liquor sales from food side . All that keeps u from going to food side is a little swinging door which i was already half in. Im 58 white business owner and i dont think i look like a shop lifter. So i did turn around and go back out and got in my truck and left. I will just take my business elsewhere

I didn't think I'd ever ever rate a gas station five star! But they have a new manager there that…read moreneeds to be complemented! I was getting air for my tires and noticed that the cost was supposedly only two dollars! I then got a hold charge of my credit card for $176 ! The manager of only two months came over and immediately tried to help me troubleshoot why that was happening. She successfully was able to cancel the transaction so that I wasn't charged $176!

first of all, not only is the manager rude, but the employees are too one older. Customer didn't…read moreknow how to use self serve, and instead of the cashier showing him she said, can't you read the rudest people that I have ever seen but it seems like they're only there during the daytime because at night everybody is friendly in the daytime when the manager is there, I literally want to pull everybody from behind the counter by the neck like nobody understands the meaning of customer service at all it's almost like they're upset that they work there the owner can't possibly be anywhere around I don't even go during the day

I stopped by once more as I had a coupon for a free drink and it expired that day. When I arrived…read morethere was an employee at the pumps emptying the trash cans. Inside, the bathroom was in pretty decent condition. There is still a coffee machine out of order and one of the two drip coffees was empty. The gentleman working had on Mapco hat and jacket, which was a nice touch. He was efficient but not very pleasant. Maybe because he was working on New Years Eve night. I was once again reminded how dim the lighting is at the pumps. It's especially so given how dark that entire intersection is at night. Some brighter lights would definitely make a big difference. The free drink was delicious! And who doesn't love a free treat?! But still not one of the better places to stop, in my opinion.

Amazing customer service and clean store!! The clerk was friendly and answered questions about…read morewhere items were in the store. I love a clean bathroom! This Mapco is it!!

Never have to wait and I love the fact that they text me and automatically refill my scripts.read more

Machines are broken and staff is incredibly rude. Just got…read moreback from here, been at this location at least 20 times before and had no issue. The past couple of times, however, the card reader was broken and it took the cashier twenty minutes to give up on trying the card over and over and just move us over to another register. Tonight, same issue and self check out wasn't working either. Asked the cashier politely if we could try another register and she refused, calling the manager up front instead like she didn't believe the machine didn't work? My boyfriend had a really long irritating day and asked if anyone could fix this issue and the cashier repeated his words to the manager in as exaggerated and ridiculous a manner as possible, and even though we both continued to be polite ("yes ma'am", "thank you", etc) the manager kept chiding him for being upset like some power hungry elementary school teacher with an unruly child. Absolutely uncalled for. They also didn't give him a receipt, even though that's required, presumably so that we didn't know their names. Either way, it's whoever works at 9 pm on Wednesdays, so buyer beware, especially around this shift.

I wanted gas and a hotel ,stuck together. Didn't disappoint…read moreme.

Terrible. Horrible experience…read more I came here to get some cheap gas, but I was completely disappointed. As I was pumping gas, all of a sudden, the nozzle started shooting gasoline all over me. There was no stop warning! I was soaked in fuel. That has NEVER happened to me and I have pumped gas hundreds of times. I went to the bathroom to clean up, but guess what, there was no toilet paper! To top it all off, the restroom was disgustingly dirty. Never again. You are much better off not stopping here!

I've made this a regular stop to fuel up, use the restroom, and grab a coffee or snack while…read moreworking my second job. It's convenient and consistently easy to get in and out. The pumps are well lit, which adds to the feeling of safety. Inside, the bathrooms are usually clean and well maintained, which I truly appreciate during quick stops. The store offers a great selection of grab and go items, and the checkout system feels modern and efficient. On my first visit, I was helped by an employee named Nic, who was a delight. He was attentive, friendly, and took the time to explain the customer appreciation savings program in detail. I don't remember all the specifics, but he was thorough and clearly knowledgeable about the benefits. On a later visit, I encountered another employee, Ajah, who appeared to be focused on her phone throughout my time in the store. During that visit, I also noticed trash on the floor and areas that could have used attention. Overall, this is a great place to stop, and my experience with Nic set a very positive tone. With more consistent attentiveness, this location could easily be a standout stop every time.

I'm a regular here, as I live nearby. This is definitely the cleanest and most stocked of the local…read moreMapco's in Auburn. The staff knows me now and is especially friendly which is a nice bonus. :)