Hello I am Jennifer Ashford. For more context on this issue please look at the review I filed on…read moreyelp on March 23, 2023. I am still in this mess of madness with my taxes from the year 2022. I found out from the IRS the day Jaydine called and said she would amend my taxes to $0 she didn't. She was so upset about the review I left she reset it to another amount where it looks like I owe the IRS. Now she is under investigation and after visiting the IRS today I was told in order to verify this I needed the original return she filed. Well Ms. Jaydine is kind of savvy because she changed the name of her agency from Hall Tax Services to HTS Group located on 4801 Southwick Dr Suite 104. I tried to get a copy of the 2022 taxes directly from her office which I was told by the receptionist it would cost $35. After the receptionist goes to the back and consults with Jaydine she comes to the front and said she doesn't have a copy of my return or amended return and I should check my IRS transcript. Luckily I recorded the conversation in which she openly admitted to filing self prepared for me (she claimed she told all her customers that her software was bad). But she has an exceptional memory because when she came out she began the conversation about my not so nice review and how she tried to be nice to people but we come in owing the IRS and when I said I don't owe- her reesponse was I don't owe her shit (so professional). Jaydine claims she doesn't have any copies or access to my 2022 taxes and had the audacity to say she wasn't paid for her services. Pay her when I never got a refund, being audited by the IRS and under investigation because a tax preparer did not use her tax preparer number to file me. Isn't it illegal for them to file as self prepared and she did it twice when she amended my taxes again on March 15th without my permission. Funny the IRS did note that my paperwork wasn't signed just had my name printed. Can we say ILLEGAL ILLEGAL ILLEGAL on so many levels. Jaydine could have taken the professional route but once again she failed. Oh do you want to hear the video I have of her openly admitting her fraudulent behavior. Here's the link to the video https://youtu.be/o8F7GZQnj6M?si=AMPiViV3Fqp1aSUg

J is awesome. Very straightforward and welcoming. Can't wait til next year. Thanks againread more

Carole has been doing my small business accounting and taxes for 15 years. She is seriously the…read morebest! She explains everything carefully to this doctor who knows nothing about profits/loss and balance sheets. If you can manage to get an appointment with her...book it quickly!!

My wife and I found Kellie after an accountant we had for a handful of years would not, or could…read morenot , find a way out of an IRA mess I created. Kellie did. She has been our trusted professional with any and all accounting matters ever since. She is present with suggestions throughout the year, attentive with follow up, accurate, and very reasonable with her services. We highly recommend Kellie and The Accounting Place for any of your business and/or personal tax and accounting needs.

Tried to email for further information and to set up an appointment but the email got bounced back…read moreas having an undeliverable address and there was no other contact form on the website.

Awesome company to use for tax planning. Mr. Morgan is so friendly and personable. He gave me…read moreinvestment advise and how to maximize my 401K. This advise gave me a greater tax savings and a greater retirement plan.

This comment is what I experienced with this company and is my opinion. I got my taxes done with my…read morespouse and this tax company made it seem as if they had multiple tax experts to do taxes yet only 1 person (the owner) was doing the taxes from over Skype. Before we went into the office we was told a person in the actual office location was going to prepare the taxes (which was a lie). In addition to that lie, the owner filed our taxes incorrectly adding any expense to the HR Block eFile that we thought was an expense without clarifying anything. He placed filing names in the wrong errors on the tax form and he didn't calculate the revenues/expenses correctly. Very inexperience and I consider this fraud!

The Taxpayer Assistance Program initially contacted me in December 2011. I'm not sure how they…read morefound me, but they did. They had sent me a letter stating that I was entitled to a refund for overpaid property taxes and that their clients usually average a refund in the amount of $2,900. Their letter stated that they had an A+ grade on the Better Business Bureau (BBB). I was curious and looked them up and they were right...an A+! In exchange for their services, I would have to give 1/3 of my payment to the company. I thought it was a good deal, but I was still skeptical......especially since I had not seen any YELP reviews on this company. Their letter stated "We will continue to mail you until we hear from you because we are dedicated to serving Cook County homeowners by aiding them in the recovery of these funds." So I called their bluff by waiting for another letter......I didn't think anything of this company again until....... ..... the Taxpayer Assistance Program contacted me again in April 2012. This time their letter stated that their clients last year averaged a refund in the amount of $2,000. That's $900 less than the last letter, but still a good amount of a refund. I checked the BBB again and they still had an A+ rating. So I was finally persuaded, signed the paperwork and had the Taxpayer Assistance Program start the refund process for me. Shortly after sending in my letter, I got a phone call from the Taxpayer Assistance Program telling me the they had received my request to process my property tax refund. They wanted to let me know that they were going to get started on the paperwork but that they needed to meet me so that I could sign all the paperwork for the refund. They offered me the option of coming into their office or having one of them employees meet me at my home. Of course I opted for the easiest and laziest option for me. We scheduled a meeting in April 2012. On the day of my appointment, someone from the Taxpayer Assistance Program appeared at my home. She showed me her credentials so I knew she was legitimate. She explained the process to me very clearly and even brought with her a xerox copier to make a copy of my driver's license! I was impressed. I was told that it would take 120 days from the time they mailed my paperwork for me to receive my refund. On May 10, 2012, I received a copy of all the documents I had signed with Taxpayer Assistance Program. And on July 26, 2012, I received my refund (must faster than the 120 days quoted). I'm disappointed that my refund was not very large. I only received about $350 in return and not the thousands that was mentioned in the Taxpayer Assistance Program letter. Still, any money is better than no money and the company was very professional and prompt with their service. I had realized that the reason why I was due money was because I did not file the annual tax exemption form before paying my annual property tax bill. I think the statutory limitation for filing a Certificate of Error with Cook County for a refund is five years back. So if you find yourself in this situation, where you have never filed a tax exemption in previous years, I recommend you contacting this company. They will at least get you some money back, if not all of it. I'm sure with enough research, I might be able to fill out the forms myself. I'd also have to find someone to notarize my forms too since Taxpayer Assistance Program did all that for me. Eh, or maybe I'll just be lazy and have Taxpayer Assistance Program do everything for me if this happens again!