Be aware! Scammer! Scammer! Scammer Trust all the reviews on yelp. They called us saying didn't have the car for us. We reserved it from Priceline 2 weeks ago. Rude guy showed up with shuttle. Did a racist comment about us and never apologized . My US credit card covers insurance still tries to charge me $850 as a deposit. Wanted me to enter the chip for the charge. Why do I need to enter credit card for deposit. Later tried to charge $50 cancellations fee. When we didn't take the car, waited for Uber outside. The guy came outside the office just to call us Cheap . read more

I don't usually post any reviews but i promise myself to spread this unfortunate experience renting in this car rental. This does not even deserve 1 star if i have (-)NEGATIVE (-)5 or not even that's how BAD my experience is. Got the car then charge me insurance for $40+ the. Went down to $30+ even you have your card or insurance in the US he just wanna screw you. The. When i returned the car i cleaned it really well just did not vacum and wipe the steering wheel he want to charge me $80 for not vacuming a very Clean car. Nway just don't rent here. read more

E-Z Rent A Car - Car Rental Near Me - Dorval, Quebec

Beware! DO NOT RENT FROM THEM. They commit fraud! After no damages were found by the company rep and I paid any extra mileages, taxes, and etc. my account was closed. After I left, this company, Economy Rent A Car / Trans Canada Car Rentals / Jet Car rental (They use different names to mask their terrible business practices) at 635 Ave Marshall Dorval, QC charged my credit card $2,000.00 and kept my deposit of $750.00. They kept trying to charge an extra $1,500.00. After taking my money, they still wanted me to make a claim with my insurance for FAKE damages. Even after they already said there were NO DAMAGES! They are a terrible business with a sketchy location. Do not trust them, especially Mois and Osmar! read more

scammer 100% I had a very bad experience with economy rental car 635 marshall ave he charged me 850$ for nothing and cedric he is the guy who is very rude to the customers and he is racist.I will go any extent to fight back on this. I have guts accept my fault but this is not my fault and I should mention he is also racist And arrogant. read more

Terrible experience , worst than one star .This location in Montreal is by far the worst . Really bad costumer services. This is my second time experience and will be the last . And both i felt like i ve been robbed ,Unexpected fees or added fees written with a pen, they weren't  there the day i sign the contract  . I wouldn't mind paying any extra fees if they were explained or at least mentioned to me at the time of the rental, at least I would have known what I'm agreeing to. Staff were very unprofessional , they didn't explain the fees and they re very rude when ask a question .They ll force you to take insurance even tho you told them you already insurance or they ll just try to add without you noticing .  i rented online with rentalcars.com i was supposed to pay $152 for 4 days , they ended up charging me $249 with a bunch of bullsh**t  fees . Pick up service at the airport was very late and when i finally got picked up the driver was on personal call talking very loud the whole drive (unprofessional ). These people at this location are very shady to the point i feel like they are very aware about what they re doing which in my opinion is stealing people's money . When you sign the contract they wont give you a copy because they know in advance they will add fees to it and probably with a pen JUST AVOID THIS LOCATION (MONTREAL)   , i have  used EZRENTACAR  before in different cities and it wasn't that bad . read more

E-Z Rent A Car - When I signed it everything was 0, then they added the fees with a pen I returned the car - Car Rental Near Me - Dorval, Quebec

We had an uneasy feeling about this rental service for the entire two weeks that we rented the car. There was a small (and I mean miniscule) scratch on front bumper when we returned it, and after a lot of rude behavior from the man below (who would not tell us his name), he informed us it would cost $650 to repair. No mechanic, no paperwork, nothing to submit to our U.S. insurance for reimbursement. He told me that he was the expert! They charge your credit card $2000, and look for dings in the car to charge it up. read more

E-Z Rent A Car - 'Sam' from EZ Rental in Montreal claims he is the expert on cars, and charged us $650 for a tiny scratch. - Car Rental Near Me - Dorval, Quebec

He was ok with me, I was scared after seeing all those bad reviews but thank god he didnt scam me like he did to you guys !! Cheers !!!

Avoid this company at all cost they are criminals. I rented a car for two days at a price of $33 per. I had an uneasy feeling about this company. I received an bill of $150 for a two day car rental. they created those bullshit charges that was not explained or written down in the contract. for example a TP fee of 23.9 and a PLF fee of 18.95, and a tire fee of 12. read more

I wish I read this website before my rental. AVOID this rental car compagny. My comment are words by words the same as Hanna-Rayne and Wyatt A. If you read our comments and you already rent, please call to cancel and enjoy a better, professional compagny. They are not at the airport like, and you gonna lost time and patience arguing even it's black on white on the contract. Professional FRAUD. read more

AVOID at ALL COSTS! This was easily the WORST car rental experience and customer service experience I've ever had or seen. I had a reservation for a minivan from 9/26-9/29 at YUL (Montreal). They weren't open when we arrived at 7:15 a.m. Once I was finally able to get a hold of them, I waited 30 minutes for the shuttle. When I arrived, the person at the counter ("Sam" from another review) explained that their computer was down (it had apparently been down for several days). He then demanded to see my reservation. When I produced it, he then mumbled that they didn't have a minivan and then said, "Sorry." Instead of trying to resolve the situation, he then threw his hands up and said, "What you want me to do?" He then started yelling and told me to leave, telling me that I could walk down the street to see if the Enterprise down the street had a minivan. When I expressed how upset I was and asked him to do something about not having the minivan I reserved, he pointed to the door and told me to leave. I was completely shocked by his behavior. The two other customers there were similarly shocked. I had to take the shuttle back to the airport and get a rental at National. The agent at National also told me other horror stories about other customers who were turned away from EZ for other reasons (including refusing to let customers leave without buying their insurance, etc.). I won't be using EZ again. Two other important notes: (1) They don't open until 8am, so if your flight arrives early, be prepared to wait at the airport; (2) They are off-airport and it takes forever for their shuttle van to arrive. Do yourself a favor if you need to rent a car at the YUL (Montreal), walk across the street and get one from one of the more reputable companies there. read more

This guy is a crock! Don't ever rent a car from him! Once a told him I don't want to rent a car from them because of all the "add on's" he said they have a 50$ cancellation fee which was not stated anywhere!!!! I had my booking through kayak app, and you don't need to put any payment information there. Only when I got to the office he took my payment information. Once I told h I'm not renting a car, he said about the 50$ fee which is totally a scam. I obviously told him I'm not paying and went on my way. A day after, I'm looking at my bank account and I'm seeing a 50$ charge on my credit card! He tried hiding it by charging my card on a different day! Over all, scam artist! Don't get near there! read more

This company is a bigtime scammer hiding as car rental company. I rented Camry but was given a Sentra for 4 days. When i returned the car i insisted to see the bill before i leave but they told me they dont have internet, i even offered i could give them wifi using my phone. True enough, after dropping me off in the airport i received a bill of $554 for 4 days of car rental. They charge me for tire energy fee, plf of 16.95% vlatr, TP insurance i did not agree. Avoid this company at all cost. They are scammers!!! read more

TERRIBLE experience! No shuttle ever came. And they gave away our reserved vehicle claiming our reservation "couldnt be found" and we must've cancelled it. Nope! We made a reservation the day before arriving and had a confirmation email. Went to wait for a shuttle at "door 8" which was hard to find and waited and waited and waited. We called their service line 5x before someone actually picked up and then they said "we don't see a reservation for you and we don't have any SUVs left, you must have cancelled it". We never cancelled it, had a confirmation email and number but they refused to accept it saying our name wasn't on their list. Crazy. They gave away our reserves vehicle likely because of the weather. Very poor customer service! read more

Please avoid this car rental company for the sake of your wallet. There are a number of hidden fees and their policies are not made clear. When I tried to take this up with 'Sam' the man in charge, he hung up the phone on me. Not only is the customer service deplorable, but this is a dishonest business that you should avoid. When I went in to pick up the car there was another couple before me who were also facing some fees that they had not been expecting. Clearly this is a pattern. You can find much more reliable car rental services in the area- there are no shortage. Please do not make the same mistake I did. read more

The worst experience in my entire life. Deceptive contract. Lousy customer service. Avoid it.

Arrived at Montreal airport with a reservation that we made 6.5 months in advance...they had no car available..said "we don't know how we are going to fufill all the reservations"...and they said there would be no cars the next day either...= we were screwed...DONT BOTHER WITH EZ read more

Worst rental company ever. Very rude customer service and and terrible clerk (possibly the owner) . I reserved a car through car rentals.com and was promised a rate of 17 $a day but ended up paying 100 a day. Bunch of bullshit charges on my credit card and I am even worried that they will take more because they are just thieves. Once you call them they just keep putting you on hold just so you will give up and hang up. This kind of businesses should be shut down and prohibited from serving public because they have no problem stealing your hard earned money. read more

BIG RIPP OFF to get a car rental from this place.I rented a car for 2 days from here and returned it in the afternoon of the second day. First thing when I get to their little office the stairs were so slippery due to freezing rain. I slipped 2 times. I told the guy the stairs are so slippery, I could get slip and hurt. He totally ignored. I got a receipt of the bill which states unnecessary charges. when I received the car he didn't mention any liability charges on the top of the full coverage insurance. I called in to ask him about these tax codes. He said you asked me a different question at the time. I said I still remembered the whole conversation and you didn't mention anything about Liability insurance otherwise I would never call you. At least the Indian shuttle driver was nice and friendly. I give him 5 star. read more

You will get ripped off and will know it's happening the whole time. I've literally never had such a 3rd world scam experience in Canada and it's hard to even imagine a business like this exists in this country. Shady old house out the back of the airport with at least a dozen Nissan Sentras packed like Jenga pieces in the backyard and sidewalk. Did not have my reserved vehicle and forced me to take a different vehicle at more than double the cost. Refused to tell what the total fees would be. Charged me with several additional fees not quoted online. Got angry with me for reading the contract before signing. Ended up paying double what I was quoted on Expedia. read more

Rude guy, bad experience, and I do not recommend. Added additional cost that were not included or mentioned on the website. Also when he pulled the car up for us there were bugs all over it. read more

I wish I could give zero star or minus star. This is not a real company. They are located in a small alley and own only a hand full cars which are dirty and have accidents. The office and one garage to fix the cars are dirty and messy. The sales person who is also a supervisor is rude and intimidating. We had to return the car after two days because of tire loosing air, they charged us the whole week and rudely threw us out of the door. We spent the rest of our vacation without a car that we had already paid for. Avoid this company by all means. They are very shady. read more

Negative 5 stars. Rented a car for 3 days and they more than doubled my quote with bogus charges. It took 3 phone calls to finally get an invoice. There were additional charges that did not make sense and I was told by the woman who answered that I was lying and that the charges had been explained. STAY AWAY from these thieves. read more

Avoid if you can...a hassle and not a discount. Got this reservation through Travelocity and didn't notice the fine print that this company is off the airport property. It's a tiny office with like 6 cars and two attendants. The price quoted online is a teaser rate and doesn't include hefty taxes and in country insurance that nearly tripled the teaser rate. Plus the car promised was a Nissan Altima and we were given a Nissan Sentra with no discount. Then wanted to return the car a day early and could not get the last day credited. Just avoid this company and go with something at the airport. read more

If you're into getting screwed over I highly recommend renting from here. I guarantee it'll happen to you too.

These guys trade as E Z Rent a Car, they will over charge and then be rude, put the phone down on you and try not to refund anything. Do not use them, total rubbish cars, I've used them twice, second time they ripped me off for nearly $200, and refuse to refund it. There prices are cheap but don't be fooled, both cars also had faults, both times they also tried to overcharge for the fuel, they weren't successful with that either time though as fortunately I'd photographed the fuel gauge on collection, these people are so arrogant, they should be shut down. read more

Avoid renting from this location at ALL costs. They are scammers - I was charged additional fees yet I had clearly stated at pick up that I didn't need insurance because my personal insurance will cover them. However, I noticed later that they wrote in pen that I was accepting additional charges of 11.95$ a day. I should have read the reviews before booking with them as based on the reviews, several people have been in the same situation. read more

DO NOT RENT FROM HERE! Do not trust these people! They will lie to you and steal your money and then yell at YOU! What an terrible excuse for a business! read more

AVOID this place and look for other options! This place is a basic rental car place, if you are looking for comfortness and know your exact expenses go to a famous rental car options like budget and avis. Thank you. read more

Rent with autorental.com that told me it gonna cost me 94$ for 3 days. End up paying 264$ because of so many hidden fees.

The agency in Dorval Montreal is useless. The manager/agent was very rude and curt. They did not assign the proper car type, they double charged me for taxes and fees beyond my travelocity booking price, they also charged me $30 to return the car early and called it a "after hour drop off". This was not noted anywhere on my booking and was charged without discussion. I am disputing my charges with travelocity but have spent over 2 hours on the phone so far dealing with this. This place is running a scam. I strongly suggest you avoid it. read more

My family and I rented a van. We called and were picked up at the YUL airport in a timely manner by a friendly driver. He drove us off site to a small office. Inside we were met by a rather unfriendly man who really didn't want to answer my questions. When I told him I already had insurance in the US that would cover us, he basically told me that if I didn't have the special card he quickly pointed to, we didn't. As we had 5 adults and two very tired children, I took the van. The van was clean, but the light indicating it had low air pressure in the tire wouldn't go off even after we stopped to fill the tire ourselves. When we returned the van we did not get an itemized receipt due to a mix up between my husband and myself. I have spent the last 3 weeks trying to get a receipt that made sense (finally received). After, I requested an explanation of the charges that were all abbreviations. Never got a response. Had to look up codes myself through other online car rentals. Still not happy he charged us for insurance we didn't need. If possible, I would suggest you book with someone that listens, explains, and gives detailed receipt upon renting AND returning the vehicle. read more