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E Stephen Hein Florist

3.9 (14 reviews)
Closed • 8:30 am - 12:00 pm
Updated over 3 months ago

Services - E Stephen Hein Florist

Floral design and installation

E Stephen Hein Florist Photos

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Reviews With Photos

Waiting on us upon arrival at the Gratz Park Inn.  Thanks to the staff at the Inn and Stephen Hein!
V O.

I ordered flowers from E Stephen Hein for my wife at the recommendation of the staff of the Gratz Park Inn where we were headed for a weekend in Lexington, and I am glad I listened. The flowers were in our room upon arrival and were simply amazing. Most importantly my wife loved them. They were an outstanding mix of iris, roses, tulips, ranunculus and lilies. I cannot understate how beautiful they were.

A beautiful bouquet, delivered within an hour of the florist opening from an online order received overnight.
Jill E.

I ordered these online, last minute, this morning at 7:30 a.m. The florist opens at 8:30 a.m. The gorgeous bouquet was delivered to my mom's workplace by 9:30 a.m. with TONS of compliments from her coworkers. I am very impressed by E. Stephen Hein Florist and would highly recommend them to anyone. My mom can't stop gushing about her flowers!

I ordered the Serene Paradise (deluxe) arrangement, pictured below. The flowers that were received are very different from the photograph on the internet. When I called to address the mishap with the florist, a very rude associate answered the phone and was unable to provide a reasonable solution. She also stated that she used "as close to purple as she could" and didn't think that changing the color of the entire arrangement necessitated a phone call to me prior to making the arrangement or delivery. Will not be using this florist again and would recommend not using if you would like the arrangement that is delivered to look like the arrangement that was ordered and paid for.

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4 years ago

Stephen puts together the most beautiful arrangements. Easy to work with... hate that you require so many letters!

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Imperial Flowers - Not what I received but was what we ordered.

Imperial Flowers

(57 reviews)

$$

First off it's important to note that I have given my daughter a dozen roses, balloons ,…read morechocolates, and plush every Valentine's Day since she was 3 years old. I even succeeded in having her Valentine's delivered while in the hospital once which was no easy feat. I made this floors to wear this while placing my order. So please keep this in mind when I explain to you my experience with this florist. My experience is as follows it is 100% accurate and truthful and unbelievable to me: ​​I contacted this florist two days before Valentine's and while placing the order it was suggested to me that i go to the website to view their selection and choose what I wanted to add and call them back they took my name my $170 flower arrangement and the CSR gave me her name to ask for when I called back they guaranteed me valentine's Day delivery. I could not view the website while on the phone with her so she wanted me to call her back i took less than 30 minutes to select the add-ons which was added another $60 to my order bringing the order to over $225. When I called back we got all the way down to the point of accepting my credit card and she told me oh I'm sorry i can no longer guarantee you valentine's Day delivery but they could do it on Monday which is 2 Days Later. I told her had I known this I would never have disconnected to look up the plush animal and balloons I would have told them to just pick what they think that the only reason done that was that her suggestion and now you're telling me that you lied to me and refuse to deliver on Valentine's Day which by the way is only a few blocks from their business. Very dishonest florist and cause me to not be able to make Valentine's Day delivery to a college student who is on a full scholarship and deserved every bit of a Valentine's gift. I would never put my trust in this florist after this incident. I was not rude because I was in shock and I went back to the phone call I believe I would have went off. I'm extremely upset because this was very important for other reasons that this be delivered on time and on Valentine's Day and because of their actions and their lies that could not be done now & by no fault of the customers. SO TRUST THIS FLORIST AT YOUR OWN RISK. I have owned five businesses in my lifetime and from an entrepreneurial standpoint something like this is devastating and I would have made 100% sure to have made this delivery possible due to the circumstances of this happening by no fault of the customer's own other than he trusted the florist in their lie. Thanks for ruining Valentine's for my daughter and for breaking a 17 year tradition. My hope is karma is returned to you for this.

I've used Imperial Flowers several times over the years and never been disappointed. I have in-laws…read more(and my wife when she goes to visit) in Lexington. They have delivered to the hospital and to residences. I'm not savvy when it comes to flowers, but they have guided me in selection and ensured that I got the best bang for the dollar. Beyond value, and most important, the arrangements have been beautiful.

E Stephen Hein Florist - florists - Updated May 2026

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