Very friendly and good dry cleaners. Fair prices for the area. Glad to have found them!read more

We came in today with a few items, some large jackets that hold sentimental value, a few suits (one…read moreof which was over $2000) and other items. The young woman behind the desk was extremely rude. She stated that the suit could be repaired, but that the seamstress "doesn't like doing that, because it's so time consuming." WOW. That's great customer service, right? Then it came to the jackets, she said it starts at "$65" with an eye-roll. At that point we left and took our business elsewhere. We've been coming to this dry cleaner for over a decade. What shame to see it in the hands of such a disrespectful person.

I hired Kevin to put my rolltop desk back together which he did fine. But then he noticed a spot on…read moremy desktop and said it was an ugly repair and he could make it beautiful. However it turned out even uglier in my opinion. He said if you looked at it from straight on it would not be noticeable, which is true, but from other angles it is a glaring eyesore. He did not tell me it would be beautiful only from one angle and I am very disappointed. So frankly I would not hire him for a repair. This is a reply to your offer. Thank you for your offer to redo the work, but when I expressed concerns after your initial repair, that would have been the time to discuss alternative approaches. At the time you left me with that was just the way it was because of the way light is refracted. I tried to ignore it but it leaps out at you every time you walk by. It is much worse than it was before and 4 times larger. I hired another company to come out and see what they could do. Although their repair still isn't perfect, it is significantly less noticeable. At this point, I don't feel confident that another attempt would achieve the results I would like.

Kevin was quickly communicative and provided efficient, effective service fixing a dining room leg…read morewith a loose hanger bolt. He was able to diagnose the issue and provide the "bite" the bolt needed within the threaded hole. Now the leg is stable and sturdy again! Great value for the work done.

Decided to get the carpets cleaned Wednesday afternoon. Tony responded 2 hours later. He was…read morepersonable, professional, and prompt. Scheduled for Monday 9am, and he was spot on time. Took him 75 minutes from start to finish, including time when I chewed his ear off. The man knows his business, his quote came in exactly where I expected it to be, and both my wife and I are delighted with the work. I will never call anyone else again for getting my carpets cleaned. Better Call Tony is the guy for me!

Perfect service from start to finish! Prompt call back for appointment, beautiful results, great…read moreprices! Loved the sanitation and protective care options. You'd never know we have dogs and cats! We will be calling Tony to clean our tile next!

Jaki and Jennifer were wonderful to work with! They understood our vision and the outcome was…read moreperfect. They helped us design an addition and refresh to our main house and building a new 1,200 sqft ADU. They walked us through every step and provided beautiful options that fit our aesthetic. I would would recommend her and her team 10/10! Thank you JY team!

Unfortunately we had an awful experience with Jaki and cannot recommend her work at all. There were…read morered flags from the beginning but we wanted to give her the benefit of the doubt. Please don't make our mistake. Ultimately, Jaki did not understand our vision and kept pushing her design preferences on us. We had to fully create our own PowerPoint deck with reference photos to get our ideas across room by room; source our own tile (when she claimed the design we wanted didn't exist in the tile we wanted); ordered the wrong quantity of products; among many other issues. Additionally when we chose not to use her preferred contractor, she became even more difficult to work with. She claimed she didn't know how to use IKEA's closet building tool to help us build our master closet, was always running late to our meetings; nor did she know how to use Gmail to schedule said meetings. Due to COVID and vendor supply issues our renovation took much longer than anyone expected. But the most egregious and unprofessional behavior was when she quit the job BEFORE any of the fixtures she ordered were even installed. She literally took our money and ran. We were still in the middle of our renovation and had been project managing the majority of the work ourselves. To reiterate-- we paid Jaki in full for her services but she would not even honor returns or exchanges for products that we DID NOT install (because they didn't end up working in our space and were misrepresented in the renderings). In the end, we had to go directly to the vendor ourselves, who graciously honored the exchange given that we had such a terrible time trying to get that through Jaki. The whole experience has been extremely disappointing and we would not recommend her services.

Her and her team are great, very reliable and I am very pleased. Happy to have found them!read more

Such a blessing to find Gigi and her team! She was super prompt to respond, get an estimate based…read moreoff of a video walkthrough and get onto her schedule quickly! The team did an incredible initial cleaning and have been amazing to work with!! Absolutely recommend :)

We use BnK 3 times a year for our carpet cleaning. We usually request Brian, he is thorough and…read moreknows his business. He is also really pleasant, always friendly! Our carpets look great when he is finished. We foster a lot of dogs and they get the stains out. Oh, and the prices are really reasonable! We will keep using BnK.

The technician did a great job and very thorough. Carpet looks and feels so clean. No residue at…read moreall. Thank you.

Roxanne was such a blessing to work with! She deep cleaned our place in February as we were…read morepreparing for our baby's arrival, and it made such a difference. She was quick to respond and easy to schedule with, worked efficiently, and was so kind throughout the process. The house was left spotless and so clean--it was exactly what we needed. I also really appreciate how honest and reliable she is--I felt completely comfortable having her in our home. She truly did amazing work, and I highly recommend her!

Roxanne is the best!! She is so easy to talk to, she works with her clients to be sure to clean…read moreexactly what they want, and does a fantastic job at that! And of course, her prices can't be beat! Roxanne runs an honest family business with Serenity which is so refreshing these days, and I couldn't recommend supporting her enough! I needed my condo to be cleaned before I moved in and she met with me to take a look at the place and talk about what I needed/didn't need cleaned and gave me a quote. During our appointment she also gave me updates through text so I could be sure to stay local when she was finishing up. My condo looks brand spanking new and smells fantastic! She was even able to get some tough stains out from my window corners and from my bathrooms. And my mirrors are flawless! My condo really feels like home now and I can't wait to move in tomorrow. Thank you Serenity!

We got the dreaded letter from our insurance carrier that we would get dropped if we didn't clean…read moreour roof so we called several companies and felt most assured with Jeremy about the safety and process of the work. He gave us 3 different options based on our needs and he was able to work with us a bit on our needs / pricing so we booked him a week after our discussion. Even though I spoke to Jeremy about the process, I realized I was still naive about the work being done because when Kyle came on time on our scheduled day, I was surprised to see him pulling a huge tank full of water on a trailer flatbed with all these hoses and gadgets. I just assumed he'd hook up to our water house but it made sense once I started to see the tools he needed. Kyle immediately went to work and we watched from the inside as waves of sludge came pouring off the roof. It has been 22 years since this house was built and we've managed to maintain every other part of the house but I never thought about the crud that would accumulate up there. It gave me the creeps thinking that we would've never thought to do this unless our insurance threatened to drop us. I have to say, the process of scheduling and working with Jeremy was painless but the clean up was far from easy. We have a 4500 sq. ft house and an additional 2 car detached garage so a lot of surface space to cover. 22 years of crud, that sludge has to go somewhere. Kyle did an AMAZING job washing everything down around the house but the red coloring of the roof stained our concrete in areas so we to go over it several times with our own pressure washer after Jeremey left to get that coloring removed. We have a long drive way so that was the area of most concern. Had I known this would be the case, I would've paid to have the sidewalks done as well. So, if your roof is red, I'd suggest paying a bit extra for a thorough cleaning of walls of your home AND the concrete. We are so pleased with the service that Washed Out provided and would highly recommend. Several of our neighbors came by and were amazed at the work done so we were happy to share Jeremy's information. We will definitely add them to our list of regular home maintenance vendors and hope you consider Jeremy and his team for your pressure washing needs.

Igor was on time, professional, efficient thoroughly cleaning my hard scape. I am so happy I saw…read morethis company being praised on Next Door and after checking Yelp saw they are a solid, well run company, payment was so easy with invoicing right on phone.