It's sad that I have to give Eline Orthodontics an unpleasant rating, as I had a friendship with the Doctor and his wife. Going into this I had complete trust in Dr. Chang therefore I did absolutely no research. After several contradicting statements regarding my treatment, being dishonest in regards to a conversation he had with my dentist, 18 months in invisalign, over 5 months with traditional braces and still no end in sight, I lost trust and had to switch providers and pay the additional cost. When I requested a refund of at least the $700 I paid towards the retainer I should receive at the end of treatment I was refused any kind of refund. Going into treatment I had two teeth I wanted straightened but like a good doctor, he suggested other changes that could give me an even better smile! Unfortunately, he lacked the experience to do this with invisalign and after switching me to braces things continued to get worse. I am farther away two years later than I was when I originally started. My bite is horribly wrong, I'm beginning to have symptoms of TMJ, there are spaces between my teeth, and they squeak when I eat. As for the Doctor and his wife, they are genuinely nice people but when it came down to ethical matters, such as refunding what was due to me, or experience and skill to complete my treatment, they were sorely lacking. I was shocked to find out that Dr. Chang is not even Board Certified. I wish them all the best and as time goes by I'm sure his skills and experience will increase and hopefully prevent failed cases in the future, but as for mine it was a total FAIL! One last note: the staff is not highly trained, I don't want to be rude so I'll leave it at that. If you visit other offices prior to treatment here you'll notice the immediate difference. read more