I would not recommend this business based on my experience.
After placing my rental order, I reached out with a few reasonable questions about what was included in the package so I could make sure it would meet my family's needs. Instead of answering my questions professionally, I was met with rudeness and told that I had asked "too many questions" and he "didn't have the resources" to answer them. The company then canceled my reservation and refunded my payment.
What makes this especially disappointing is that this happened shortly before our trip, leaving my family scrambling to find a replacement rental at the last minute.
I hope the owner takes this as an opportunity to improve their communication and customer service, because no family should be left in this position simply for asking questions before a rental. read more