Contacted KC Plumbing on 2/17/26. Was told they would call me on 21st or 22nd to arrange to come…read moreout. No call received so called again on the 26th. Left a message this time on voicemail. Again no return call! They may do great work but I'm sure I'll never know based on their lack of customer service!

Requested assistance with outside AC unit not kicking on when thermostat set to on, received…read moreimmediate response and answered all questions quickly and promptly. I received a same day appointment. Not only did our technician Caesar have the needed knowledge, tools/equipment but he provided exceptional customer service. He was very kind and truly professional. His quality work is evident by my running AC unit within the hour. I cannot give enough thanks to KC Plumbing Heating and AC for taking my needs seriously and addressing them rapidly! Appreciate you Caesar!

Literally the worst contractor. Refuses to provide a written contract or invoice so that he may…read moreinflate the price (by 600% in our case) and then file frivolous lawsuits hoping you won't show up and defend yourself. Subpar work, will trespass to physically threaten you and your neighbors with bodily harm and rarely shows up when scheduled.

I recently bought a house and after a month was having plumbing issues. I contacted a septic…read moreservice to come out and pump it, but after 2 visits they couldn't locate the tank in my yard. He recommended I contact a plumber because some have a tool specifically for finding septic tanks. I contacted a few local plumbers but none were equipped to find it. After calling around, I was recommended to Poole's plumbing and was told they were equipped for the job. I called and they were available the next day. Lamar arrived at the schedule time and was able to tell me a lot about my drain lines in my new house as well as the location on the tank. He recommended a local septic company and I told him they're the ones who recommended Poole's Plumbing.

Top Notch Service! We were dealing with low water pressure and I reached out yesterday and Donnie…read morecalled first thing this morning and told us an estimated time frame of their arrival. He arrived exactly when he said he would, they worked quickly and efficiently and we now have exceptional water pressure!! The two guys were very kind and considerate of the home! 10/10 recommend Dameron Plumbing! We have used their services before and have never been disappointed, they are consistently great!

Does Not return emergency calls. So save your self time and call someone else. The identified…read moreappointment lady was pleasant enough, but the company's insight of not returning a call destroyed their credibility. Steer clear, I would not recommend this company to handle any of your plumbing needs.

let me tell you I e had some HORRIBLE EXPERIENCE OUT HERE.!!! Noland S. he was AWSOME!!! he cleaned…read moreup behind himself, answered all my question. He made sure the job was done correctly. I appreciate him coming in a timely manner and getting an update when he was on the way. I'll always request for him to do any plumbing work for me. I appreciate the knowledge, and professionalism he had when my son greeted him at the door. He apologized cause he thought he woke me up. That goes along way in my eye.

This company should be ashamed of how they operate. Let me be absolutely clear: the ONLY reason…read morethis job got done at all was because of Noland. He was professional, respectful, and worked hard every time he walked through my door. Unfortunately, his boss clearly values cramming the schedule full over actually finishing a job properly. Day one, Noland arrived late. Not because of him, but because he was being pushed from one job to the next. Day two was cut short, again through no fault of his, but because his boss kept calling and rushing him to leave for the "next call." By the time Saturday arrived, the job still wasn't finished. Noland showed up early and brought a partner to help... but that "help" consisted of making a mess and then walking out, leaving Noland to clean it up AND finish the work alone. Now here's the insult that proves this company has zero integrity: I was charged weekend labor for a job that THEY dragged into the weekend. A job that began on a Thursday, with roughly an hour and a half of work on both Thursday and Friday, magically turned into a "weekend service." Noland spent about three hours on Saturday -- not just finishing what should have been completed during the week, but fixing and cleaning up the disaster left by his partner. Then I get billed extra for their mismanagement? Absolutely unacceptable. Noland deserves praise. The company deserves a warning label. Stop pushing employees to rush through jobs, stop leaving work unfinished, and stop charging customers weekend rates for problems CAUSED by your scheduling choices. It's bad business, it's dishonest, and it needs to change.

I called Chris and agreed for him to rerun new PEX, replace 2 exterior and 1 kitchen faucets. He…read morearrived early and did a fantastic job! I highly recommend Jim Millner Plumbing!

These guys were awesome! I just got a new (old!) house and it had several water issues.They came…read moreout right away and got everything up and running in about an hour. Priced about normal for plumbing. I'm very happy I called them.

Ok thanks again. Well he was reasonable and he repaired a clogged sewer drain in just a few hours…read more If I have another problem I will call Ron Doss

Southside Mechanical had a technician out to my residence quickly. Technician was professional,…read moreknowledgeable and courteous. My issue was resolved promptly, in an about an hour. Also, the cost for the repair to a breech in my water supply to hot water heater was about what I expected. I would certainly call on Southside again, and definitely recommend to a neighbor.

From the owner: Established in 1998 by George Hylton, Southside Mechanical Services proudly provides plumbing and…read moremechanical piping to commercial, residential, and industrial customers alike. Under the leadership of George and his son, Justin, our mission is to conduct work with integrity and professionalism with each project. It's how we've successfully maintained our reputation for quick and honest service that you can rely on with confidence. Based in Danville, we're fully licensed in both Virginia and North Carolina to best serve our local community and beyond. Get in touch to learn more about all that we offer, or schedule a quote!

I had an emergency clog sewage pipe. This is suppose to be a 24 hour company. I called 3 times, was…read moreput on the automation service around 9:pm, waited trying to see if they had an opening. I could have appreciated "we are unable to service any more clients this evening,we are sorry please check tomorrow". Then I would have even more quickly moved on to the next plumber and eventually I did. Poor service and a company I will avoid in the future. Mary J.

We were provided with an appointment with this company by our home warranty insurance. I do not…read moreremember the gentleman's name who came out, but he was extremely responsive, reliable, and timely. We had been so stressed out, thinking that we had micro cracks in our water pipes due to this year's cold weather, and thought that was why we had low water pressure. We also had a very badly leaking kitchen faucet, and clogged bathroom sinks. The gentleman came out and for the fee that was expected by the insurance, plus just a small amount for a new cartridge in our kitchen faucet, he fixed everything perfectly. Then he gave me the pleasant surprise that there was nothing wrong with our pipes, we just had dirt that had backed up into the fixtures of the bathroom sinks because of work that was done earlier that year outside. He cleaned out the junk and the faucets ran perfectly. He then snaked two of the sinks, and did a third one for free just because it was in the same bathroom. He was extremely professional, and went to Home Depot to get a cartridge because it would be a better price for us. I would use them again for sure.

Don't contact this business for after hours service. The woman's dispatcher automated voice who…read morepromises to get back to you, is a joke and waste of your emergency call. Good luck with this one. Mary J.