This company is extremely unprofessional. I contacted them about a repair and they were…read moreinterested. We had an agreed upon time (which I took time off work) and four minutes before they were suppose to arrive, I received a text message they would be two hours late. After waiting two and a half hours, I contacted them and was told an emergency job popped up. We agreed to reschedule. They didn't arrive for the second agreed upon time and after waiting fifteen minutes I contacted them and was told there were two jobs ahead of me and they would let me know the ETA. I never heard back from them. This company is not serious about their commitments. I am very disappointed I allowed myself to be taken advantage of more than once.

I tried several handypersons first and had an appointment with one, when I saw on YELP this…read moreperson's (Dave) page and he's a brother Veteran so I had to call and see if they could come sooner, he could so I cancelled the other appointment and we'll see. His wife was very kind and so I will finalize the review once he comes to cut out some ceramic tile. I got the hourly rate, which is competitive. More Later (4/19/23), but I must admit to Dave that I'm a little nervous, because of some of the reviews - but, everyone deserves a chance, so I'll trust in my brother veteran. 04/25/2023 10:09 a.m. Late, no phone call, so I called: 'he's running late probably 10:30 10:40, before he gets there." Well a phone call would have been nice." Yep she said. Got a follow up call from his wife apologizing and updating me when he'll be here. 1030 hrs. 04/25/2023 1050 hrs well he finally made it. Nice guy, really enjoyed talking with him while he worked and he was very fair with the price. These folks are the Mom & Pop variety shop and have the ability to do the job I needed him for. I would recommend clear and concise discussions about what you need done and writing it down. Dave and his wife are trying real hard to bring good service at a reasonable fee. This group get's a 4 and I'll tell you, as I work with him more, his rating will reflect his service capabilities. BE SPECIFIC when quoting jobs with Dave and take good notes.

I have 11 rental properties in kalamazoo. I live in Chicago. I need people who will be fair and I…read morecan rely on since I am not in the area. Danny at Helmus couldn't be fairer or more reliable. I use them for inspections and the really big jobs. Is that work in the rental industry know that we want the best quality for the lowest bid. That's these guys.

Helmus Plumbing Services is a terrible company to do business with. My elderly mother and sister…read morewho live together signed a contract with Helmus to install a new hot water furnace last March 2016. This fall my mother and sister had a problem with the furnace while it was still under warranty. Helmus came out and said they could not fix the problem and recommended another furnace company to call. My mother and sister called this other furnace company and they repaired and completed the job that Helmus never completed. My mother and sister acquired a lot of additional costs. I called Helmus to find out who would pay these additional cost but the owner of Helmus would not return my phone calls. We are very disappointed with Helmus Plumbing Services and recommend to anyone to "not"do business with this company.

Was having a problem with my furnace? I called them. Had an appointment yesterday between 2pm and…read more4pm. The showed up by 2.30 pm. The technician came to the door and was very professional. The technician worked about an hour and a half and thought we had a problem taken care of. The technician left. About two hours later it started acting up again. I called her after hours phone number . They came back out last night worked again for about another hour and a half was able to find the problem and fix it. The technician was very professional again. I would recommend them to anybody..

It has been years since Jason installed our Heating and AC in both my office and my home the same…read moresummer! His work was excellent and we now are retired and in our new home for 5 years in Vicksburg, after living on the west side of Kalamazoo for 32 years! At my age I remembered his name because he is such a good person and in these times I am proud to say he is a very good Christian young man! He also had a very kind staff that was always helpful. Jason's work was exceptional, and as a retired dentist I had pretty high standards for what my wife and I expected and hoped for, and now we miss the super nice 95% efficient Heaters and AC's and we have wished we had them here but adding retirement to this unnecessary terrible inflation makes us miss our greatest president and we are very concerned for him and what is happening to him that is egregious and we pray for him and everyone we love and are about every day! Jason, we sure miss you and maybe we can get the work we need someday but we are blessed to be here with our family and loved ones! Mike & Kathy Schroeder

Tim's the man. Techs have been sent from Service Professor in the past, never really solving the…read moreproblem. I couldn't understand why I still had some sort of problem after they left. Finally it was explained by one of their techs that they are furnace techs. I have a boiler. I need to have a boiler tech come take a look. I explained the problem to Consumers Powers and asked that they stop sending me furnace techs, I have a boiler. Tim from Pearson Plumbing and Heating arrived the next day. Tim took care of business. He explained what was happening, corrected the problem and informed me on the different options available to avoid lines from freezing.

Tim is an outstanding technician. Our AC was not working in less than 15 minutes he identified the…read moreproblem replaced the problem part and had it up and operational. I will definitely use him for all my heating and cooling issues.

The team at Aker Plumbing & Heating are professional, knowledgeable, and care that things are done…read morecorrectly. Their attention to detail is unmatched. I am so grateful that they noticed and corrected a previous contractors negligent work. My home is warmer with the new furnace, but more importantly, it is safer and healthier. Lisa Shephard

We had a pipe burst yesterday. They answered right away and explained they had someone out on a…read morecall but they would send him my way when he was done with his current call. Evan showed up and was very professional and didn't leave until the job was finished. We thought we had one spot that burst but it turns out it was multiple spots. It was great service and I will recommend them to everyone I know.

My request was to come and fix my furnace. Being a holiday weekend not many were operating, so we…read moreused yelp to find some one, R&M Service. Execellant sevice! Had ever thing fixed in short order.

Had R & M services out again to winterize my lake house. Dan, the assigned tech (who incidentally…read morewas the same tech who installed a hot water heater for me in August) again did a great job. This is the first year of owning the home so I had a million questions for him. He [again] was patient with my queries. I will continue to use R & M for any future services.

Awesome service cleaning my main drain and clearing the roots. I definitely reccomend them over…read moreservice professor I call them first (Service Proffesor) and the first thing they said was that it was going to be a huge deal and the line would probably need to be replaced 50/50 chance just because the age of the home.I told them I didnt want their services. Drain monkeys ran the camera once before cleaning and a second time after cleaning. Best news I dont need to replace my main sewer line. Thank you Drain monkeys.

The price is out of my range. They charged by the hour, not by the job. My tenant flushed some…read morepaper towels in his toilet, and they worked for two hours. It cost me $400; after he spent one and a half hours working in the pipe, the plumber said that he does not know how many hours it takes to clear up the paper towels! I have to end it before the two hours of his time working on this job.

I thought my furnace went out so I gave Dehaan a call first thing in the morning. They responded…read morehad me immediately. they had a technician call me back to troubleshoot and then they scheduled an appointment for the following day. Fortunately, I didn't need to pursue a repair because I discovered the window was open in my home, but I just had to give them a good review because of they're prompt response.I would recommend them any day. This is not the first time they have responded to any issue I had.

I just had my air conditioner serviced by Shawn . What a professional . I'm more than happy with…read morethe next day appointment and the professional level of the technician. I'm a new loyal customer