I highly recommend Southern Belle Bridal. Michelle is wonderful to work with. Not only does she…read morehave beautiful gowns, she is an exceptional person. She was helpful, patient and seemed sincerely interested in my daughter finding a wedding gown that she wanted. It was encouraging to deal with someone that was concerned with having a satisfied customer...it's kind of rare anymore. I sincerely appreciate Michelle. You can't go wrong if you choose to shop here for your special occasions!

From the owner: Southern Belle Bridal is a full service bridal salon. We are family owned and operated and we love…read morewhat we do! Our goal is to assist you in your search for the perfect dress or tuxedo by providing you with a relaxed, no pressure environment and the very best quality formal wear available in today's market. We offer you excellence in customer service, because you deserve it. We have attire for everyone and every formal occasion which allows you to plan your entire event under one roof. At Southern Belle we carry the top designers in bridal, prom, pageant, and tuxedos. It is all about you and your special day! It is our privilege to serve you!

They are very rude and unprofessional. I went in to get sized and they turned me down after saying…read morethat I could get sized for 10$. AWFUL bad selection of affordable dresses.

I have shopped in this store a plethora of times. But the moment I asked for help from their…read moremanager about wedding dresses, she was extremely condescending and had an attitude the entire time. She had zero interest in hearing anything I had to say. Over & over again, she would say "I don't understand how YoU expect mE to help yOu?" As if I was lower than her in societal standards... I recommend taking your business elsewhere if you don't want to financially support a store ran by a literal Karen.

We chose Moon Tuxedo for my son's wedding two weeks ago, expecting a smooth experience…read more Unfortunately, there were multiple issues leading up to and on the wedding day. All of the shoes were delivered much later than promised, despite several delivery date changes. One groomsman received replacement pants that fit worse than the original pair and had no choice but to wear pants that didn't fit properly. On the wedding day, two groomsmen were missing cuff links, forcing a last-minute change so only the groom could wear them. Most concerning, one groomsman was given a vest that was a completely different color than the rest of the wedding party. While the wedding itself was wonderful, the attire issues created unnecessary stress during an already busy time. When I returned the tuxes and discussed these concerns, I was disappointed by the lack of accountability or concern on their end. Each issue was met with excuses rather than solutions, including blaming vendors, delivery services, and even suggesting the photographer could correct the vest color difference. When I expressed that some form of compensation seemed appropriate after spending over $1,000 on wedding attire, the owner responded by explaining how much she had paid for the suits. As a customer, that was irrelevant to my concerns. My focus was on the numerous mistakes and the impact they had on my son's wedding day. We have used Moon Tuxedo for years under previous ownership, but based on this experience, we will not be returning. I suggest if you want a stress-free experience to look elsewhere.

My son chose Moon Tuxedo to suit his groomsmen for his wedding. Not only were the majority of the…read moregarments inaccurate when they went to pick them up the first time, they didn't fit after final pickup (pictures posted). I went in to address my concerns with the manager, who acted like there wasn't a problem, only to be told that she couldn't discuss it with me since I was the mother. The boys would have to call her if they had concerns. I informed her that I would be the one leaving the reviews. She then replied that she just got a video recording of me saying that I was going to slander her. I told her ira not slander if you have pictures to prove it. One shirt was so small that the bottom buttons couldn't even be buttoned. The other guys sleeves were so short, that all of the guys had to roll up their sleeves, which is not the look we were going for. Maybe they can handle a 1 tux order for prom, but they definitely can't handle a 5 groomsmen wedding. Don't waste your time or money.

I found Tina's shop on the google machine. Yelp wanted me to check her out so I did. After reading…read moreall of the reviews I knew that I had to meet this lady! Past customers had described her as everything from Seinfeld's famous Soup Nazi to a psycho with a sailor's mouth, and if you were lucky to have found a positive review, she even sounded like she may be a very reputable and professional small business owner. I just had to find out... and get my suit ready! I called and left a message requesting an appointment to see her as stated online. She did not answer so I left a voicemail with pertinent information on how to contact me. First, Tina called me back promptly. She wasn't sure when exactly she could see me so she asked about my availability. When I told her that I was available anytime, she had me come in the same day- about 2 hours from our phone call. From the majority of the reviews I literally did not know what to expect. Second, when I walked into the shop, I felt good energy. She greeted me with a smile and we got down to business- I changed into my suit and stood on the podium in front of the mirrors. I had my sleeves pinned and my pant legs pinned all the while sharing pleasant, light banter with her. I must admit, after reading all of the past reviews I started to wonder if I might be a little psycho... I mean, after all, I was getting along and having a wonderful, professional interaction with the Soup Nazi! Third, told her up front that I was not in a rush and she understood. She took my name and number and told me that the items would be ready certainly within the next 2 weeks. You may be asking, yeah but she has not tailored your suit yet! How can you provide an accurate and factual review before the service is complete? Fourth- I am not concerned with her craftsmanship or reliability. If that was a problem, she would not be an operating business in Banner Elk for 20 years- fact. Treat Tina awesome and you will get awesome service. Treat Tina like a cut rate ragamuffin and she will tell you to kick rocks! Soup for me!

Highly unprofessional and hostile proprietor. The owner keeps her doors locked, refuses to return…read morecalls, and verbally attacks customers who show up without an appointment. Items are almost never ready on time, prices are heavily marked up, and she refuses to give receipts, a call card receipt or let you try on the finished product and insists only on cash or Zelle. To make matters worse, she resorts to racial and religious slurs when confronted. Do not ignore the negative reviews like I did. Stay far away. As in aside, she told me that all of the other bad reviews come from people with bad attitudes. I suggested she look in the mirror.

Excellent service. Clothes looked great and the people are friendly. We needed a quick turn around…read morewith a suit being pressed, they gave us a faster turn around than expected.

I would NEVER take anything here! HORRIBLE. They ruined my custom made wedding shirt. They did not…read morenothing about it and I still had to pay for the cleaning! DO NOT take anything here! I wish I could negative stars.

Gave our wedding clothes to another customer and acknowledged they didn't confirm it was the…read moreappropriate customer. I am livid.

I can't say good or bad about this place. The price was high to me (around $3+ per shirt) and I was…read moretold 2 days and it took 3.5 days. As a positive, the shirts looked really good and they have a text message service that sends you a text when your order is ready. I may try them again, but I will try elsewhere before going back.