I may be about nine years late in writing this review, but that just makes it more meaningful…read more Morgan Smith helped me buy my home almost a decade ago when I was a first-time buyer. I was nervous and fearful about the process, but Morgan gave me confidence right away. She was a strong negotiator, got me in under budget, and the whole process from start to finish took less than 40 days. It was fast, it was easy, and I ended up with a home I love. Any fears I had about unexpected expenses or repairs disappeared once we closed. The home warranty she recommended saved me from some costly surprises, and since then everything has been smooth. Nearly nine years later, I'm still so grateful. If you're looking for an agent who thinks ahead, negotiates well, and makes the process feel safe and simple, I can't recommend Morgan enough. I couldn't have done it without her and her team.

One of their agents rented our home and now refuses to pay rent. This is not someone that I would…read morewant to work with, and if this is the ethics of the team, I think you might want to pick a different real estate agency.

West Austin Properties is the BEST in Austin. I was first introduced to Laura Duggan in 2005 when I…read moremoved my family to Austin. Since then, I have worked with Laura on several home and investment property purchases. She is extremely knowledgeable, (being a 3rd generation Austinite) professional, understanding, calm, and a wonderful negotiator. She has ALWAYS had our best interest in mind. If you want the best Realtor in town, Laura and West Austin Properties is your best choice. They'll become family like they did for us.

There's literally not enough I could say about how much we love Laura. We've worked with her buying…read moreand selling 3 homes over the past 6 years and she has always gone above and beyond. She really is the gold standard for what a real estate agent should be. She's given us support in so many ways throughout each of these sales and purchases - including ideas on sprucing up the house before listing, providing staging at no cost to us, connecting us with a fantastic network of folks across all of our real estate needs - the list goes on and on. If only we could continue buying and selling houses so we had an excuse to keep working with Laura!

Donna is a powerhouse of a realtor. We wanted someone who could give us market analysis, some…read moreperspective of areas to look in and guide us through the process of buying in Texas. She delivered all of these things as well as being a great negotiator. We initially met Donna via telephone since we were moving from another state. We tentatively planned to meet in person when we had a week to spend in the Austin area. She devoted much of her time to us the five days we were there. We had our initial listings we wanted to see and then she had some options as well based on the preferences we gave her. Ultimately we found a house to make an offer on that very first trip. It's in an ideal location for us and we moved in just two short months. Her negotiating skills saved us significantly on the deal which gave us more to put into our renovations. She is wonderful to work with - fun, feisty and has your best interests in mind.

I don't know where to begin to say what a wonderful…read moreexperience it has been with Donna. I live in California and have been wanting to buy a home in Austin for many years now. I got introduced to Donna through a peer at work about 4 years ago and she showed me some places at that time and even at that time I saw how loyal she was to her customers needs and satisfaction. Once she knew I wanted to rent the house out and saw that I was vacillating towards expensive homes she would guide me back to stay within budgets that made sense for a rentable property even though she stood to lose some income with a less expensive home. I communicated with her over the 4 years and only a few weeks ago ended up buying a new home that I am very happy with. She stayed patient with me all the 4 years providing me information and guidance without pressure. She negotiated wherever possible and also saved me a lot of money by giving me good contacts to make the house ready for renting. She has gone beyond my expectations often researching and giving me a more economical yet good option for even appliances from the same store I was looking up. She was my agent for getting a renter as well and got one for me within 1 week of possession by helped me get the video and rekeying organized and letting them into the house each time. It has been a God send to have her on my side and she has been an extension for me while I stay stuck in California without the ability to travel In this Covid situation. I have been very happy with the house I bought and how fast I have been able to rent it out at a price/rent I wanted. None of this would have happened without Donna's passion and focus on my needs sometimes even at the expense of hers. She feels like a friend perhaps even family who is invested in helping my needs and success and looking for long term good will rather than short term gains. I would recommend her in a heartbeat to anyone and am now so much more inclined to invest in Austin knowing that she is out there on my side.

I strongly recommend Rebecca if you're looking for an Austin realtor. Her knowledge of Austin real…read moreestate is comprehensive and automatic. She's dedicated, funny, and hard-working (she was in the hospital with a foot injury when she sent my closing offer). Plus she can crunch the numbers on whatever kind of real estate you're looking for, so you won't waste time on something that doesn't make sense for you.

My husband came to Texas from the Midwest (Chicagoland area) before the rest of the family joined…read morehim. Thank you to Rebecca for taking the time to show my husband around on more than one occasion. Then once the rest of the family got here she took us out again showing us new restaurants and places like Gruene. I have never had a Realtor do this for us, taking time out of her day to show off Texas. She is very proud of her state as she should be.

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

I cannot thank Lynn enough for her amazing help buying a house in Austin! We just recently moved…read moreinto our home in Austin and could not be happier with the experience of buying our first home. Lynn went above and beyond to help us and we happily recommend her! We visited Austin in 2014 and Lynn showed us a ton of properties in the couple days we were here that were all stunning, had everything we asked for, AND in budget! We were unsure about relocating from CA at the time and told her we needed time to think.... 3 years later we contacted her that we were ready and just like that she sent us beautiful homes to consider based on listening to us while looking at homes in 2014!!! With Lynn's help we were able to find the perfect home with only 1 trip to Austin. She accommodated our schedule to show us houses during a short trip and complete all our needed paperwork before hopping on a plane. She explained every step of the way and made buying a house remotely so easy. We were even able to still take our month long RV trip across the US!! We had a notary arrive at our campground in Arkansas for final documents to be signed, Lynn set up a video conference of our final walk through (she didn't miss a thing!!!!) and kept our keys until they could be hand delivered upon our arrival. Our welcome kit with toilet paper, soap and a wonderful note were just icing on the cake! We are so happy with our new home -THANK YOU LYNN!

Simply amazing. Lynn helped us buy our home in the NW Hills neighborhood of Austin in summer of…read more2015. She was super knowledgeable about the neighborhood and the local schools. She showed us a wide variety of homes ranging from condos to duplexes to single family residences. We ended up buying at the high end of our price range, but Lynn consistently delivered uncompromisingly objective advice on the cost/benefit of the various homes on our list. We took her recommendation for a home inspector, a lender, an escrow company, and a landscaper, all of whom were top notch. From the beginning to the end of the process and to this day, Lynn feels like an extended member of the family. 5 stars+!

Carmen Kim was so awesome to work with the the home buying process! She set up a consultation…read moremeeting with us to determine our needs and figure out what we wanted in a home. She then set up regular e-mails through the MLS for us to look at and let her know our thoughts so she could help narrow our search for the right home. When a house suddenly came available for us to get in on quickly, she was very quick with communication both on our end and with the builder. She made sure that we were the first in on this home because she knew it wouldn't last. Plus her standing positive relationship with the builder helped us out immensely to get in on it before the house even hit the market! Additionally, she celebrated the victories throughout the process including when out offer was accepted on this house and when we accepted an offer on the house we we selling, even though we were working with another realtor in another city for that sale. Lastly, Carmen did everything she could to help take the stress off of us. I was 6 months pregnant during the time we found a house and were closing. She did what she could to take things off of my to-do list to help make my life less stressful. She went above and beyond in this area. When we realized the house we were buying didn't come with blinds, Carmen called a blind company on our behalf, set up the appointment for the windows to be measured and managed all the communication with the company. This helped to take that worry off of my plate. I cannot recommend Carmen enough!

**Update - 12/2025** Reinae helped us sell the original home…read morewe bought in South Austin and went all the way to help us get top dollar for it. Her advice in how to present and stage it was so on point and her patience and updates along the way (since we were obviously anxious) really gave us peace. She also helped us purchase the new home we are now living in and we couldn't have found a better "diamond in the rough" that we can put our touch on. Reinae has given us more great advice there since it's a 100 yr old home. We trust her implicitly and I don't take that lightly with investments of this size. If she's available and able to help you, don't miss out on working with her.

I could write a book on how valuable Kristie (from Best of Austin Living) has been for our home…read morepurchase and that might not do her justice. Here is my long overdue review of my experience working with Best of Austin Living: As homebuyers, the process can be overwhelming and daunting, especially with how competitive the market is in Austin. From the get-go, we could sense the professionalism and care that the team showed, and we knew we were in good hands. Kristie went above and beyond by taking us through her concerns, feedback on the market in general, and gave us sound advice that made sense each step of the way. She was crucial in helping us get the price to fit within our budget and made sure we as buyers were protected throughout the transaction. Even during the inspection process, Kristie sounded like she knew as much, if not more than the home inspector himself. That just goes to show truly how educated and valuable Kristie was to us as we closed the house. I don't need to say anymore other than that Best of Austin Living goes above and beyond for their customers, and a great experience would be an understatement!

We loved working with Kristie! She helped us find our family home in South Austin and we felt…read moresupported throughout the entire process. She is a clear communicator, learns about your needs to inform her tailored searches, and is incredibly friendly and kind. I highly recommend working with Kristie to find your next home!!