Terrible flight with many delays Michelle kept in touch with me the whole time.She is great …read more Recommend to anyone

This company is great! We traveled a few years ago and had a car service booked who never showed. I…read moredecided for my trip this year we would try Quality and see if they would be any better. They arrived early to pick us up and parked across the street to wait until pickup time. This was great because I did not feel rushed to be ready early but made me feel good that they were there for me. The driver was so friendly and sociable. She joked with us, asked about our trip, and made the ride comfortable. The vehicle was clean, ran very smooth, and was plenty big enough for our group. For not much more than the parking fee at the cheap lot across the street, and for less money than parking on the airport grounds, they pick you up and drop you off right at the front door. So worth it!

First time taking a medical transport with them I was instantly impressed. The vehicles are…read morespotless inside and out free of garbage and smell, drivers are very very nice and very safe drivers. I never had to wait more than 10 minutes for my ride home, they call a day ahead to remind you of your pick up time, and if you have to call the office they are so friendly and helpful. Keep being awesome Aero, Thank you!!

The dispatchers are always pleasant and helpful. Their vehicles are clean. The driver's are…read morepleasant and always on time.

We had an incredible time on our trip with FL Limo and Coach. Booking was very simple and easy. The…read moreprice point was excellent and they had many options. We booked a van to bring ten of us to different wineries around the area. We had already chosen our wineries, but if you want them to help you choose they also can do that. From the second Tammy B arrived we knew it would be a great trip. She was so professional and even brought us a special wine grape necklace to pass around our trip. I had been planning and stressing all week and Tammy immediately told me to relax and that she would take over. Tammy adjusted wineries times when needed, managed to squeeze an extra, brought us to special photo spots and entertained us all day long while still giving us space to enjoy our time together as a group . She is truly a gem! At the end of the day, Tammy had created us all little tokens to remember our day by. We had a wonderful day and would book with FL limos again in a heart beat.

TERRIBLE customer service! DO NOT USE THIS COMPANY…read more Booked a trip months in advanced. Cancelled a mere hour later. Wouldn't give a refund of the $200 deposit, instead a in-house credit to use within a year. There goes 200 dollars down the drain all because they can't find it in their heart to give it back after an hour of booking an appointment months in advanced. Argued with Jen over this and she was terrible. Emailed the owner... got zero response. Contacted the better business bureau and they lied to them. I wouldn't give this business the time of day. Overpriced assholes.

Mo helped set up my early morning pickup and hour drive to my hotel with such care. He not only…read morechecked in on me the day I'd arrive, but also contacted me as I deplaned to guide me where to quickly get my cab. The very nice driver who drove me was professional and friendly. The van was very clean. Mo asked me to call him when I arrived at my hotel and even called to check in on me the next day. Flying into a new place at 1:30 am as a single woman for an hour long drive and checking into a hotel in the middle of the night is a bit scary, but knowing Mo was caring for me ride for my volunteer delivery job made me feel extra cared for! I highly recommend this company!

Great driver, pricing, quality, professionalism, ability to cross border-- requested same driver…read more for my return trip. So glad I got an individual taxi vs the multi/stop & expensive mini-vans (which baffled me a bit.)

Only good thing was our driver. This company was used for our ride to and from airport for my…read moredaughters make a wish trip. The first limo was a POS nothing worked in it, the ride home was worse picked us up in a POS conversation van, not a good combo for a girl who is in a wheelchair and struggles mobility wise. Poor kid smacked her head. Very dissatisfied!!!!

Roger is a great person to work with, very reasonable, well priced, and reliable when it comes to…read moretransportation. We selected Roger for our transportation for our wedding and rehearsal dinner. While planning a wedding can be stressful, we were very happy to work with Roger. His attitude was down to earth, reliable, always answered the phone, and worked with us and our schedule to make sure our wedding party and guests were taken care of. Would recommend LeGault Transportation and Limos for any event in the Rochester and Buffalo area.

Very good experience with this company. The woman who answered the phone was nice and answered all…read moremy questions quickly. Very good prices. I would use them again

Do not use this business!!! Booked for a wine tour in July 2023. Booked months in advance. Debbie…read morewas very disorganized. Did not book deposit for months and after many calls to confirm reservation. We were told a driver would call us a few days prior to the booking date. No call received. Called Debbie the day before the booking only to find out she wrote the wrong number down. Gave her the correct number. Still no call received. The day of the wine tour no one showed up. Called Debbie who said no one was coming. She said she would have called but she did not have the right number. She said there was nothing she could do. Very little empathy for letting us down for a trip we spent months looking forward to. Don't take the chance and book with this company.

My wife and I have used Executive Transportation Solutions, LLC on two occasions and have just…read morebooked a third run to the airport. We originally picked this company based on five-star reviews like ours. It is a pleasure dealing with the owner, Michael. He is a real professional who makes booking easy and obviously takes a lot of pride in his company. The drivers arrived earlier than the scheduled pick-up time, which is reassuring when you need to make a flight. Michael and the driver for our second trip were professional, friendly and courteous. We are looking forward to using this limo service for our upcoming trip.

My college daughter flight was cancelled and she had to fly in to Rochester instead of Itacha. It…read morewas late on a Sunday night in middle of snowstorm approaching. Mike not only picked her up and got her to Itacha safely. He also went above and beyond being flexible on payment and actually notifying me of another student in same situation as my daughter and by ride sharing, saved 50%. He also communicated with me and my daughter though out the process and drive. One to the BEST transport companies in the world and I have travelled almost 10 million actual miles in my lifetime. Keep up the great work!!!! J. Charochak