We've parked in the Economy lot for $7/day many times. It is across the street so you need to take…read morea shuttle, and we've never waited more than a couple minutes for a shuttle to come. They actually usually pull up right behind your car while you're getting your bags out. And this is usually very early in the morning, so the shuttles really do run at all times of day. On the way home, there's a little kiosk to stand in outside, and you can hit the button to let them know you're there. Most of the time I can see a bus on it's way as soon as we get out there, but if not I hit the button and they're there in a couple minutes. The drivers also help you get your bags on and off the shuttle bus. It really is super easy and not that expensive. An Uber both ways would cost the same, if not more, so it is a great option when you're taking a trip.

Quick trip through the airline checkin, security efficient. Clean, plenty of seating. Free high…read morespeed (15 Mbs/3 Mbs). I love my home town airport!

Terrible flight with many delays Michelle kept in touch with me the whole time.She is great …read more Recommend to anyone

Absolutely the worst people you could ever deal with! The owner is rude and makes mistakes, and the…read morewoman there is the most depressing person you will ever meet! The driver we had was great and he treated us so well, but he eventually left there because of they way he was treated, and I don't know how this guy stays in business with the way he treats his customers. I have heard that his former derivers all left because of the way they were treated. Absolutely horrible and my advice is to never use them! The owner claims they are the only AAA recommended livery service in the area? Why would AAA endorse such a horrible company? Did some checking around and found and booked Stompin' Good Times for a wine tour and they were fantastic! Will use them again in a New York minute! Don't waste your time with Quality Transportation! They are just the opposite of what their name says!

The dispatchers are always pleasant and helpful. Their vehicles are clean. The driver's are…read morepleasant and always on time.

Very professional and polite. While driving us to the airport presented very good driving skills,…read morewas calmed and was focused on driving us safely to our destiny. He arrived at the hour established and care to carry our luggage into the trunk of his van. His van was neat and clean. It was a very good experience to have chosen this company to take us to the airport. I am very satisfied and I recommend his services again. From Fairfield inn Niagara Falls, NY to Buffalo airport.

We had an incredible time on our trip with FL Limo and Coach. Booking was very simple and easy. The…read moreprice point was excellent and they had many options. We booked a van to bring ten of us to different wineries around the area. We had already chosen our wineries, but if you want them to help you choose they also can do that. From the second Tammy B arrived we knew it would be a great trip. She was so professional and even brought us a special wine grape necklace to pass around our trip. I had been planning and stressing all week and Tammy immediately told me to relax and that she would take over. Tammy adjusted wineries times when needed, managed to squeeze an extra, brought us to special photo spots and entertained us all day long while still giving us space to enjoy our time together as a group . She is truly a gem! At the end of the day, Tammy had created us all little tokens to remember our day by. We had a wonderful day and would book with FL limos again in a heart beat.

TERRIBLE customer service! DO NOT USE THIS COMPANY…read more Booked a trip months in advanced. Cancelled a mere hour later. Wouldn't give a refund of the $200 deposit, instead a in-house credit to use within a year. There goes 200 dollars down the drain all because they can't find it in their heart to give it back after an hour of booking an appointment months in advanced. Argued with Jen over this and she was terrible. Emailed the owner... got zero response. Contacted the better business bureau and they lied to them. I wouldn't give this business the time of day. Overpriced assholes.

Great driver, pricing, quality, professionalism, ability to cross border-- requested same driver…read more for my return trip. So glad I got an individual taxi vs the multi/stop & expensive mini-vans (which baffled me a bit.)

Negotiated price vs Uber. Courteous, well dressed and…read moreprofessional 2 trips, 2 nice rides Taxi #32 and #28

Roger is a great person to work with, very reasonable, well priced, and reliable when it comes to…read moretransportation. We selected Roger for our transportation for our wedding and rehearsal dinner. While planning a wedding can be stressful, we were very happy to work with Roger. His attitude was down to earth, reliable, always answered the phone, and worked with us and our schedule to make sure our wedding party and guests were taken care of. Would recommend LeGault Transportation and Limos for any event in the Rochester and Buffalo area.

Only good thing was our driver. This company was used for our ride to and from airport for my…read moredaughters make a wish trip. The first limo was a POS nothing worked in it, the ride home was worse picked us up in a POS conversation van, not a good combo for a girl who is in a wheelchair and struggles mobility wise. Poor kid smacked her head. Very dissatisfied!!!!

Very good experience with this company. The woman who answered the phone was nice and answered all…read moremy questions quickly. Very good prices. I would use them again

Do not use this business!!! Booked for a wine tour in July 2023. Booked months in advance. Debbie…read morewas very disorganized. Did not book deposit for months and after many calls to confirm reservation. We were told a driver would call us a few days prior to the booking date. No call received. Called Debbie the day before the booking only to find out she wrote the wrong number down. Gave her the correct number. Still no call received. The day of the wine tour no one showed up. Called Debbie who said no one was coming. She said she would have called but she did not have the right number. She said there was nothing she could do. Very little empathy for letting us down for a trip we spent months looking forward to. Don't take the chance and book with this company.

My wife and I have used Executive Transportation Solutions, LLC on two occasions and have just…read morebooked a third run to the airport. We originally picked this company based on five-star reviews like ours. It is a pleasure dealing with the owner, Michael. He is a real professional who makes booking easy and obviously takes a lot of pride in his company. The drivers arrived earlier than the scheduled pick-up time, which is reassuring when you need to make a flight. Michael and the driver for our second trip were professional, friendly and courteous. We are looking forward to using this limo service for our upcoming trip.

My college daughter flight was cancelled and she had to fly in to Rochester instead of Itacha. It…read morewas late on a Sunday night in middle of snowstorm approaching. Mike not only picked her up and got her to Itacha safely. He also went above and beyond being flexible on payment and actually notifying me of another student in same situation as my daughter and by ride sharing, saved 50%. He also communicated with me and my daughter though out the process and drive. One to the BEST transport companies in the world and I have travelled almost 10 million actual miles in my lifetime. Keep up the great work!!!! J. Charochak

Have at least one agent avail to check in bags. Arrived for our flight 2.5 hours early and there a…read moresign that all United agents won't be back for 50 minutes 3-3:50. Not a single agent. So there is a line of people who cannot go through TSA just standing around because breaks are not staggered at ROC or United is woefully mismanaged.

Gate agents at ROC severely lack training, and are often overworked/understaffed. The are…read moreespecially incapable with regard to matters relating to international travel. We had to wait on several occasions for over 30 minutes while gate agents called United central to figure out that we were indeed allowed to board (even though they initially kept claiming we were not).