We had an emergency- leaving for vacation in 24 hours... hot water tank leaking…read more Kotz was not only able to respond without delay- they did a great job with good customer report. I was very pleased with their work and would definitely recommend.

They charged me $400 a piece to change a one ich broken gate valve with a ball valve that cost $25…read moreeach on Amazon. Be prepared to be shocked and gauged!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

Beware of this company they charged me double the price for a job.I had a part replaced on my air…read moreunit that cost 10-30 dollars.I was charged $650.My air went out on one of the hot days because live in a colonial style house it was extremely hot.I spoke with several other companys the job is under $300.Meanwhile I've tried to reach out to a manager several times and can't get a resoonse.

I was so shocked when I saw the low ratings in the reviews. I'm so glad I checked Google reviews…read more This company has over 7,600 4.9 star reviews. I did my homework. They are A+ rated on Better Business Bureau. We just had a new furnace and air conditioner put into our home. Don, the salesman, was great. He answered my questions, was patient while I researched the internet and got two other quotes. Eric, Chris and Donald were our installers. They work great as a team. They are friendly and knowledgeable. My research let me know that the installers are the most important part of the purchase. They each had their own expertise, they were polite, they cleaned up everything and made sure the system was running correctly. A visit from the owner was something we never experienced before. He was great. He wants you to feel like family. This company employs a lot of people so you won't have to wait weeks for a repair or maintenance. I thoroughly researched the product. They weren't the cheapest, BUT, after reading reviews about some other big companies in the area, I feel confident that if there is a problem it will be resolved in a timely manner and not be put on the back burner. Nice to see a family-owned business that stands behind their name. Highly recommend.

My hubby called today to schedule a maintenance call on the furnace they installed 2 years ago. We…read morehave been paying $23 a month to get preferred service. Was advised that earliest appointment was in January 2027. After a long phone conversation, was finally able to get an October maintenance call. She told my hubby that we would had to call in August to get maintenance done earlier. She stated this was their busy time. Then what the heck are we paying for maintenance if we can not get a timely appointment? Beware.

This guy is a joke.. He tried taking advantage of a elderly person gave me a estimate and then he…read morecontinued to call and text me wanting to hurry up and do the job . He was so rude.so I thought that was strange I called 3 more people for estimates and he was double the money for the same furnace to be installed.he was very abusive and a slime ball. Ripping people off lile that Do not use this guy. He is a theif....

Don't do business with this guy very unprofessional I asked for an invoice that should of been…read moregiven when I got my furnace took over a week, finally got it when I said I was going to give a bad review, then he was very rude about it he shouldn't even be in business save your money go elsewhere

I had previously used brinker plumbing and was satisfied with the service and cost. Since I last…read moreused them they were bought by Kotz heating so when I had a few plumbing services needed I again called them. This experience was a total disaster. The tech that was sent out refused to repair a leak in my built in whirlpool tub drain stating parts were no longer available and I would need to replace the tub. So I then bought a tool needed to unscrew the tub drain strainer and used some new plumbers putty to reseal the drain, TUB FIXED. Also needed a 3/4 inch copper valve replaced and was given a quote of $341.00. I decided that was way to high and I would do the job myself. The total work time for me was 25 minutes and $14.00 for the valve. In effect I was to be charged over $600 per hour labor by the plumber!

I really can't say enough nice things about Brinkers and all of their tech's including Jason, who…read morewas just here for the afternoon, installing a new water softener and sump pump. I've used these guys exclusively for the last few years, and I've never, ever been disappointed. Jason was even very patient with me, as I was late getting away from my client to meet him. He sat in my driveway for 30 minutes waiting for me to get home. I've used cheaper "handyman" types, and other plumbing/heating companies, but I've never been completely satisfied. These guys even do bi-annual inspections to make sure everything is tip-top shape.

Easy to do Business with....service scheduled quickly, repair tech was amazing and reasonable rate…read more I really like they service both Plumbing & HVAC! Please give them a chance!

My furnace started to have problems, kicking on and off. Being almost 0 degrees outside and a…read moreSaturday, I was preparing for a big bill for after hours service. I called a few places and no one had availability. Superior was my 3rd call and I spoke to Kevin. He spent probably 45 minutes with me on the phone, diagnosing the issue with my furnace - a faulty igniter. After he told me he probably didn't have one as my furnace is uncommon in Michigan (a Lennox), he directed me to a store where I may be able to find the part. I was able to find the part, and with his guidance, I was able to install the part and spent about $30 in total. This type of service may not have earned Superior any sales yesterday, but it earned them a customer for life. I will definitely be going to Superior when it's time to replace the AC, hot water heater, and furnace.

October 5,2026 Oak Electric Service, came today Perform generator maintenance, Matt Goniea was the…read moretechnician , Matt was absolutely professional, friendly, and incredibly thorough, was very professional. I would recommend Oak Electric they do great work.

Oak Electric installed my solar system after I selected them through the City of Ann Arbor's…read moreSolarize Ann Arbor group-buy program. Overall, I've been pleased with the installation and the system itself. My concern is with the follow-up service. Part of the critter guard came loose and fell off, and it has now been almost three months since I first contacted Oak. During that time, I've corresponded with three different people at the company as well as their phone service. I initially asked whether the repair was covered under warranty. I also asked that, if it was not, they simply provide a parts list or tell me what I would need to buy so I could address it myself. I still have not received that information. I was subsequently told that Oak would take care of the repair, but almost three months later the critter guard is still sitting on the sidewalk. This seems like a relatively minor issue, and I've tried to be flexible about the solution. I would be satisfied either with Oak reattaching it as promised or with enough information to understand what is needed to fix it properly. I chose Oak in part because of its participation in Ann Arbor's organized solar group-buy program, and I otherwise like the solar installation. I'm posting this review because the normal service channels have not resolved what should be a straightforward service request. I hope someone at Oak sees this and gets it taken care of. I'll be happy to update the review when it is resolved.

STAY AWAY! I…read morecontacted Absotemp because my air conditioner broke -- right before a heat wave. I was told that there was a service charge of $90 and was given a 4 hour window. Matt, apparently the owner of the company, came a few minutes after the end of that window, a couple minutes after 4:00 p.m. (BTW, he smelled of pot.) When he got here, he asked what the problem was & I explained that the air conditioner wasn't working. He immediatey went to the furnace. I told him I wasn't having trouble with the furnace, it was the air conditioner. He then proceeded to tell me that they are connected, my furnace is old and inefficient, and possibly dangerous. He spent a lot of time looking at it and taking pictures. He then got a phone call and was gone for about 15 minutes. He came back and continued explaining to me about the different kinds of furnaces. I reminded him that I called him about the air conditioner. He asked what kind of thermostat I had and then he finally went to look at the air conditioner. He said that was old as well (both were probably original and from the 1970s), but he couldn't figure out when. He called someone about tracing the model, but they couldn't do it either. He then came back into the house & said he'd go into his truck and write up an estimate. An hour and a half later, I went outside to see if he was still here. All of his prices were really high. And again, it was AIR CONDITIONING repair that I contacted him about. After he asked if I had any questions, I said, "I asked you to come out because of the air conditioning. Can you do anything about it?" He huffed and went outside. He came back in after a couple minutes and said that it was the motor fan and "There's nothing I can do about, it Sweetie." :O (That was the second time he called me that!) When I asked if he had any suggestions, he said "Stay in the basement." It was not said with humor. He then asked for a check ("or an ACH") -- AND HE DIDN'T DO ANYTHING except waste nearly 4 hours of my time. I had 3 other companies come out after that. Not a single one charged for an estimate, they didn't take ridiculous amounts of time, and they didn't try to oversell me. Needless to say, I chose a different company.

Really a wonderful company. They are very informative and reasonable and do great work truly…read moreblessed to have had experience with Absotemp Climate Control Inc.. Five star

First I wish to thank you for getting your team out to take care of my boiler issue. Even with…read morelimited notice and your busy schedule, NES fit me in. Aaron and Peter were professional, courteous, and thorough. Thorough in their work, the explanation of the issue, and their approach to solve the issue. Thanks again to you and your team for going the extra mile in customer service as well as quality of work!

This place is awful. They did low grade work on my septic system. After they finished the job, the…read moredirt reclamation was not done properly. Everywhere you step you sink down like a foot. Then, the previous owner had some valves replaced, and when their service person pushed on some pvc pipes that weren't properly secured, he broke the system, which eroded my whole side yard, and sent water up against our foundation. I called to ask about them coming out to fix the problem. They scheduled an appointment to come out on Tuesday. The scheduler was not very friendly either. After waiting for an hour after the appointment, they called and said they weren't going to service our address. So they are refusing to honor their warranty, and they refuse to tell us why they won't take care of their work! What a joke this place is!!

Had a hot water tank installed. I believe the work, when it…read morewas finally completed, was done well. There's a warranty, so we shall see. However, the exorbitant pricing felt violating when considered with accompanying delays and missteps. Definitely had the impression that the job was being "stretched". Observed workers in their trucks on phones when it was not 'break time'. Owner might consider retiring as he seems somewhat unconcerned about the customer service experience and eventual satisfaction.

Paid emergency service rates but service not fixed till 2 days later. He talked a good show about…read morekeeping the price down in the beginning but in the end was more than 3x the price of others. No breakdown on the bill to explain the absurd price. Good communication in the begining but then less and less during the project and no comment at the end when I expressed my frustration about the bill. Further disappointing was that nothing was cleaned up and the old water tank was left trapped between the new water tank in the furnace for me to deal with. We had to lift the old partially filled, very heavy, tank up and over the old water tank.