Absolutely horrible leadership. This establishment has stressed my dog out since his stay, that he…read morehasn't been the same since he came home. The cameras never worked his whole stay. That was a selling point for us. When asked about it, they just shrugged it off. The amount of money we spent for their services, the cameras should always work. Gail Green the GM is unprofessional and argumentative. Everytime I tried to speak, she just over talked and cut me off. She is hung up on me when I asked for her supervisor's contact information. She's absolutely refused to give it. My dog was mistreated there. I do not recommend and will take this further. Not even an apology.

I love it here. My dog has a great time! Everyone is friendly and loving to my girl…read more The place is clean and the staff is responsible.

Absolutely highly recommend ACTS -Matt takes time with both you and your dog-its obvious at first…read moremeeting that he has experience in training. He really takes time to help you and gives easy at home training techniques for you to follow. He has motivated me to continue with training-seeing the results with my year old golden is a good feeling- a trained dog is so enjoyable!!! Matt is great, you will not be disappointed-also, he extends himself as a constant resource to you even after your training- genuine person clearly in the right line of work! - Maura E.

Matt is an amazing trainer! I would definitely recommend him as a trainer. My boyfriend and I have…read morea Siberian Husky who had major behavioral problems. He would not listen at all. He was constantly eating the furniture, jumping on everyone and everything, he didn't listen when it was time to come inside and I would eventually have to carry him in the house, and he would cry and scream when it was time to put him in the crate if we were leaving or going to bed. We didn't know what to do but after looking for trainers, we came across Matt's website. After meeting with him and having him go over a few training techniques with our puppy, we knew he would be a big help. When we got the puppy back, we could see a huge change in his behavior. When Matt started his training, our puppy was 6 months old. He is now 13 months and is still just as great as when we got him back. He listens on the first command, there's no longer a struggle to come inside or go in his crate, and now he understand were the boss.

I'd give zero if possible. We had a driveway repair at our cabin that broke our wire. I fixed it,…read morestopped the beeping but had a red light on the control panel. The lady on the phone said it was compromised and we needed a tech, the light should be green. $210.00 for the first half hour and $90 or $100 each additional half hour. I feel I have no choice. Tech comes, replaces my repair and tells me the light should be red. I didn't need a service call at all. I called to complain and got no response. Not even the benefit of a returned call. Their customer service is not what it used to be.

My invisible fence was installed a few years ago and we are very happy with their installation,…read moretraining and service. I accidentally cut the perimeter wire and they came out right away and fixed it quickly .

It turns out First Friends is a little far from me so I wasn't able to work directly with Jean,…read morehowever, in my first week of having my new puppy Jean helped me immensely. I was so overwhelmed and just needed some guidance from a trusted and professional source. Jean called me back and while we weren't able to work in home together she helped me identify ways to start some training and find another training organization who was in my local area that she felt comfortable with me engaging with. I went from being a complete basket case to feeling more confident and supported in just 1 phone call. Thank you, Jean!

Prior to working with Jean, life with Sadie was difficult. After returning from a walk, Sadie was…read morehaving accidents all over the house. As an adult dog, she pulled on the leash, barked at everyone, jumped on people and knocked everything out of my hands. Within a few weeks, Sadie is so well behaved. The top thing is to read Sadie's body language. I know what to look for when Sadie is getting anxious and Jean taught me how to deescalate the situation before bad behavior begins. Another thing I learned is how train Sadie while having fun. I enjoyed our lessons very much. The training program exceeded my expectations. Sadie is potty trained, respects other people and we can finally have an enjoyable walk together.

We adopted our puppy from here at 11 weeks. She had been brought up from a kill shelter down south…read morewith her brother and had been with them for about 2 weeks prior to adoption. They did a wonderful job with socializing her and starting her off on training. The facility itself is beautiful. It's very clean and well staffed. We were able to spend time with different puppies out in the main area, which gave us the chance to see how they did with other dogs, people, etc. We probably spent two hours there and never felt rushed into making a decision. Highly recommend!

Awesome experience. We adopted 2 brothers. Brianna was helpful and available to answer any question…read moreI had. The staff was very friendly and attentive. This is the place to go to adopt some awesome pets

Don't fall for the hype. Contacted them for a one way transport for euthanasia and they never even…read morepaid me the courtesy of a reply. Do yourself a favor and find a more professional, empathetic company with which to do business for your trusted and loved companion.

In 2010 Grace and I returned from Iraq, where together we served as a Combat Tracking Team. I was…read morefortunate to have been able to keep her after our tour. She lived the remainder of her life with me as a loyal companion and very much loved. On Nov 9th 2018, Grace past in the comfort of her home, along side me. Thanks to Michelle, her team and their services, she past on peacefully and respectfully. There are no words that I can muster to express my gratitude for Michelle and her team. They are a sincere bunch of professionals. Thank You

My husband reached out to Paul when our new golden puppy was becoming a tyrant. Paul started…read moretraining literally as soon as he walked on our porch and our puppy excitedly piddled all over Paul's boot (which he handled with great humor). He handles the dog with authority, but great kindness. He doesn't use a treat reward system, it's al based on verbal commands and encouragement. Odin responded right from the start. When he showed the stubborn side we mentioned, Paul gave us several easy techniques we were all comfortable using. After our first session, he called mid week to see how things were going and to offer a few new techniques. It only took two sessions to get us back on track. He's worth every penny!

Paul is the best!!!! We have two wonderful beagles. After Paul spent time with my wife and me in…read moreour home and around our neighborhood, we now have two wonderful beagles who are also well-trained, calmer, and happier. Paul helped us become the kind of dog moms we always wanted to be. We can't speak highly enough of Paul and his training methods-for both dogs and their humans.

Samantha and TJ are the best. I can't reccomend their services enough. My dog Boo has been for both…read moretraining and boarding and each time I come away feeling supported and grateful that the facility is so close!

Samantha is a wonderful trainer and took extremely good care of our dogs when they spent a few…read morenights at the camp. she even called me to let me know she suspected that one of them had an ear infection. She did. it's a very calm and fun environment for dogs. I highly recommend trusting your dogs to Samantha.

I've gone through enough dog walkers to know the bar can be low: answer a text, show up roughly on…read moretime, don't lose the dog. Furry People Pet Sitting clears that bar with room to spare, and somehow makes the whole thing feel effortless. They're responsive, flexible, and actually seem to enjoy our dog's company. Communication is smooth, scheduling is painless, and follow-ups are prompt and thoughtful. You want this team on hand when life upends your plans.

They were great! They sent frequent texts, pics, and videos of our fur babies. The communication…read morewas excellent. They handled our diverse household of pets, including an African grey parrot, bunny, pig and cats. They spent a lot of time giving them each attention. Everything was so clean when we returned. They have a lot back up safety planning that really put me at ease (emergency vet care if needed, extra key, bad weather, etc.) They thought of everything so I didn't have to. Their pricing was fair, as well. I highly recommend them. I know our fur babies are safe and comfortable when we go away, and that is invaluable.

Upon trying to find a new groomer for my Shih Tzu, I stumbled upon Thyme for a Paws (love this play…read moreof words btw, genius!). I bought Ollie for his scheduled appointment which I was so happy to be able to pick and choose my services for my fur baby online. For $65-70 , you get a lovely bath, groom, nails trimmed/cut, cute accessory, ears and teeth cleaning. This is a HUGE deal as many other grooming places charge so much higher prices for these same services. I immediately felt welcomed and reassured that my dog was in excellent and loving hands with the groomer that was there. She was very supportive, kind and truly an angel. Ollie did a wonderful job and there were no hesitations that we will be coming back very soon for his next appointment. If you live near Fishkill, I truly recommend this local grooming salon. They also have babysitting for your fur baby and the place is very welcoming for them too (room to play, no cages). :)

Lovely service in a beautiful clean shop! The pups loved it, and so did I! I love how holistic and…read morepeaceful everything is and so friendly! Also love the cage free environment and the separate open pens that the pups can hang out in while they wait.