Shout out to Dynamic Carts!! We've had this brilliant cart for just over a year and it's made living in lightfarms a ton of fun. Last week it had a small issue and I called them right away they picked it from Carrolton the next day and had it back to me working like a dream in the space of four days! Josh and his team are superb read more

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Let me start by saying that when my husband and I chose to place an order from Dynamic Carts we had previously read reviews, researched other golf cart dealers, as well as looked for used carts on Craigslist. We decided to place the order with this company since we were getting a brand new fully loaded cart, at a very good price compared to the competitors. They were currently on sale for $1000 less than they are listed now in July. We ordered an Enforcer cart on May 27th. We were told it would be 4 - 5 weeks for delivery, we are local in the DFW area. We were told there were 80 orders ahead of us. We were thinking whoa that's crazy, but felt assured that we would get our cart in a timely manner. Their website listed " delivery by the end of June" It is now July 24th. Making our wait 8 weeks, or exactly 58 days. Their website currently lists delivery for " end of July" I do understand that everything is slower than usual due to the COVID-19 pandemic. What I don't understand is why we would get such poor customer service? I believe customer service speaks volumes for a business along with a good price. We have had to call for updates regarding our order. When we do, we are met with an attitude of annoyance. It shouldn't be this way. We've spent our hard earned money to purchase their product. They should be reaching out to us with updates regarding our order, even if it's via email or text messages. It would be better to keep your customers informed on the progress of their order instead of leaving them hanging, and dishing out attitude when we We are hoping the product we eventually receive is worth the wait and aggravation. I will be sure to update this review when we get our cart. **Updated** I've been meaning to update this review, but life is busy to say the least. We had our Enforcer cart delivered on July 30th. We were very happy to finally receive it. There were two carts on the trailer. One of them had a minor scuff in the paint, so we asked for the other cart, which they had no problem with. When the cart was unloaded and we went to drive it into the garage the steering failed. Upon further inspection there was a bolt and cotter pin missing causing the steering problem, a rivet from the fender flare that was absent, and a crack in the rear view mirror. To say we were disappointed is an understatement! The delivery driver who was very polite and friendly called into the office to explain the issues. The missing, and damaged parts were ordered and mailed to us. They arrived within a couple of days. My husband replaced the parts, and the cart was back in working condition. Dynamic followed up with us to see if we had received the parts and if we needed anything else. They apologized for the wait time and issues we had during the purchase and delivery. They also recently mailed us a gift card from retailer of our choice for all the issues we had. I appreciate the effort on their part. I wish they had done that from the day we placed the order, however they have put forth the effort to show they can be more focused on customer service. We are enjoying our Enforcer golf cart. We use it daily riding around our neighborhood with our family. read more

Dynamic Carts - Golf Cart Dealers Near Me - Carrollton, Texas

Do not use this company. I bought my cart in Feb 2021. I am now into my second massive issue with this cart. Dealing with Wendy in customer support has been a complete nightmare. Not only has she stated that because I am a woman I'm not used to fixing things on a cart she also told me to have my husband take care of it in which case I am not married. She had completely crossed the line. I am still waiting on someone to come pick up my cart to fix it as I feel like now I am just getting the run around. This has been the worst customer service experience I have ever had and I would strongly suggest you stay away from this place. read more

Great people and very knowledgeable, They will make sure you are well satisfied before you leave. Very reasonable price. read more

Dynamic Carts - HULK EMAX by Dynamic Carts - Golf Cart Dealers Near Me - Carrollton, Texas

Worst Salesperson ever. I live in Austin and called to ask a couple of questions today regarding availability on the Dynamic Enforcer LSV and estimated delivery date before I made the trip to the Dallas area only to have Josh make sarcastic remarks to my questions. I told him he seemed rude and that he made me feel like I was wasting his time. He said " have a good day" and hung up. I will gladly take my money elsewhere. read more

Wow, what can I say about over a seven week wait, still no cart promised at 4 weeks. Then smart azz comments because they are too good to give you updates. Don't do business here folks. No customer service whatsoever. read more

Two days later my mph gauge doesnt work nor is it cranking of course no call backs. Now I'm out 5k and a golf cart that doesnt work. BUYERS BEWARE . Seems as tho they try to keep their high score by having friends put in good reviews read more

I purchased a new 2019 cart at a fantastic price. Although I loved the outer appearance, it started having performance issues. I have to say that Bill and the service department were prompt in responding to my concerns, and they came out immediately to retrieve the cart. Service was very quick as well which I appreciated. I ended up returning the golf cart, since the alignment was off ( & corrected), and there were electrical issues which concerned me as it was a new model not previously owned. There was no problem receiving a full refund. Other neighbors in my community have bought custom carts without any problems. read more

They guys were super responsive everytime I had a question. When it was time to buy, it took 5 miniutes to order online. My cart arrived in 48 hours and we were thrilled when we got it! read more

I purchased a cart from this company. It was the premier limo package with almost every bell and whistle available. When the cart arrives it was obvious it was cheaply built, the stereo did not work, and every piece of bolted material was loose and rattling. The first day i used the cart the accelerator stuck. Obviously a huge safety concern. I immediately reported the issue with customer service, which is this guys girlfriend, posing as an on staff agent. She assured me this would be taken care of. Almost a month passes and i call back. Same response, another two weeks pass. I called customer service 6-7 times with no response. i called the sales line and got the owner on the first call. He cursed me out and told me if my kid didn't die he didn't give a F. I then ask for his attorney info and he had none and told me to come fight him at his shop in carrollton and ask for the guy with the Bad@ss tatoo on his arm. This is a scummy scammy dude and his girlfriend importing the cheapest crap possible from china and using marketing tools to deceive the public. This is the biggest scam i have ever been involved in. I do plan to seek compensation for my time and this horrible excuse for a cart. read more

I previously submitted a cart from Dynamic Carts complaining about the lack of customer service. The cart itself was incredible and no complaints at all about he quality or performance. The only complaint I had was the lack of customer service and unresponsiveness. Let me tell you that things have changed. I had previously given up on an issue, but out of the blue, they called me up and wanted to satisfy me in any way they could. The change in mindset of the company was apparent as they were quick to take care of my needs. It pays to hire personnel that care about proper customer service and protecting the image of the company. read more

My recent purchase and customer service experience makes me wonder about all these 5 star reviews. Really? No 3's or 2's. Just 5's? And they all sound so similar ?? Amazon verifies purchases and protects against the friends and family program of falsehoods. Google and Yelp do not and that's unfortunate! These carts are thrown together with scotch tape and faulty electronic parts designed for quick profit - damn the consequences later. Customer Service is the poster child (after they have your money) for multiple personality disorder. They will tell you anything to make a sale and then avoid your calls if there's a problem. There are a few honest 1 star Google reviews that go into more detail. Those are the valid ones and a must read before making a mistake you'll regret. See Google Cazedor Carts reviews for better insight. And - NEVER NEVER buy anything this expensive or important online sight unseen. Never having even sat in this thing, after a rushed delivery, I was stuck with a very uncomfortable seat, dashboard almost touching my knees, high speed capability with manual brakes that will cause the "inevitable crash" (seriously - it's stated in their disclaimer.) Just going down a steep hill is frightening, and electronics that last long enough for the delivery guy to get out of your driveway. No time for a test drive. The delivery guy is long down the road just after you sign your life away and realize just how foolish it was to buy something like this online. Too many local and reliable dealers. Craigslist is looking so much better to me now. Too late for me - not too late for you. read more

I purchased a Hulk 200 16 months ago (Nov '20) I drove it around my gated aviation/golf community every day for work. I'm a mechanic and work on local aircraft. From day one, it was hard to start. I increased the idle speed which helped, but not completely. It was noisy, vibrated more than I thought it should. Found out during assembly that they didn't engage one of three critical pins that hold the rear seat/deck on. After a few months, the cart began to shudder as you started from a stop. I finally took it in (1.5 hours away) and gave them specific instructions as to what was happening. I came back to pick it up a few days later. They serviced the oil and did nothing else. It still shuddered. I told them to replace the belt and centrifugal clutch. The mechanic didn't speak English so I had to use an interpreter. I left empty-handed and drove the 1.5 hours home carrying air on my trailer. They did what I asked, and the problem was fixed. Shortly after, I noticed an oil leak. It got worse, so I took it back in after calling them. I was informed they no longer sell out of that location, nor work on them. I was out of warranty, so the owner/manager referred me to an individual that works on them out of his shop in the country, 45 miles further away, not an employee but a freelance. I had no choice but to drive another hour. Nice young man, he informed me the engine was toast, and he'd seen it several times with the Hulk 200. It would cost me almost another $2K to fix, so I sold it to the mechanic for $1500. I bought it for $5K and sold it 16 months later as salvage for $1500. Oh, well. Lesson learned. I would be very wary of purchasing from them. It appears to me they are on the way out. By the way, I did not abuse it, driven mostly on pavement or smooth grass. Used it to play golf a few times. The customer service was marginal, their voice mailbox has been full every time I called. In all fairness, the lady did call me back using caller I.D. Full Stop. read more

Ordered the Hulk EMI 400 and it was delivered as promised. So far the customer experience of Dynamic carts has been fantastic. Cart is in break in period so have not had to have serviced as of yet. As promised so far. read more

Dynamic Carts really stepped up and worked with me until ALL of the reported concerns were not only addressed but fully taken care of! Very impressed with their commitment and follow through! read more

Wow. The golf cart was delivered today, and we are super-impressed. It is a fine running machine. It looks tough and reliable.

Do not, I repeat, do not buy these carts. Just over a year old with Four Major breakdowns. Currently not running and Dynamic Carts will not support the issues. CRAP CARTS. read more

Great experience purchasing our first cart! Joshua helped us pick the best cart that suited our needs. Fair pricing and answered all of our questions in detail. Not salesy which was nice as well! Check out their shop - they have a huge showroom with lots of options, too! read more

Great deals on gas golf carts! Excellent communication! I just received my new limo golf cart delivered on time, as promised. Love it!

The staff is very helpful. The carts are high quality, not cheaply made. Definitely worth the money.

DO NOT BUY HERE - THEY CANCELED MY ORDER AFTER 3 WEEKS WITH NO EXPLANATION - DID IT OVER TEXT. TERRIBLE CUSTOMER SERVICE. Let's start there. I ordered this cart and was told (with an attitude) that it would take "7-14 business days" to deliver. I called for an update and was only told that they have 14 business days to get it here, of course, with a bad attitude again. She made it seem like I was putting her out by even calling. I was then told that my cart had been shipped and would be arriving within the next couple of days. After 3 days had gone by, I called back to see where it was. I was then told that the information I was given was incorrect and it would go out a week later. When it didn't show up, I called and texted them only to be texted back that they were sending me a refund. Unreal. Never had an experience like this in my life. I very foolishly did not read all of these reviews prior to my purchase. Had I, I would have bought somewhere else. Where is the option for ZERO STARS?? read more

I bought one of the hulk 200's. this thing has the turning radius of a bus, and runs about 91 decibels at 18 MPH. A chain saw is about 100 decibels. customer service was contacted and he told me to drive slower, REALLY. Please do not waste your money like i did. read more

Lack of Professionalism by salesman Josh! Dynamic Golf Carts sold my golf cart on consignment as agreed so that I can upgrade to one of their carts. During this time, they also replaced one of my batteries. They sold my cart in April and I was told that they were not going to have any carts till the end of May or beginning of June. I patiently waited and during this time I was working with Josh. I kept in contact with Josh to get the status on my new cart. The day that I went in to test drive my cart and pay, Josh acted as if I owed him for selling my cart (granted the money for my cart was going toward the Dynamic Cart), the new battery were he waived the fee due to the long wait for my cart and he waived the delivery fee. I inquired about a different color cart, he immediately made a sarcastic remark about waiting another 8 months for that color of cart or I can take my money back. I thought I misunderstood him especially since he was earning my business and I am a paying customer. So, I asked him to repeat what he said, he then said again "You can take your money back if you want and go somewhere else!" At this point I was trying to be polite but due to his lack of professionalism I reacted and told him that if I knew this is how they treat their customers I would have never brought my business to him. He told me that they are slammed with request and continued to have an attitude. I then asked for the owner of the company, he told me that he was the owner. I told him to give my money back from the sell of my golf cart. As we settled on my cash payment Josh kept acting as if I owed him for selling my cart, replacing a battery and delivery fee.... I told him that I never asked for any fees to be waived nor did I ever ask to mark off a discount for the long wait for my new cart...... Anyone considering buying from Dynamic Carts, think twice and I hope you don't experience for the lack of professionalism and lies that Josh has to offer. Also, the owner under public record and secretary of state is Bing Zhu. I went to a couple of other places, Epic Carts, Excessive Carts and Grapevine Golf Carts. Not only did they have a professional displace of carts, they have a staff that was extremely professional and the owner of Excessive Carts came out to meet me and helped me pick out a golf cart that was quality made. read more