I've been with River City for 25 years +, they installed my first unit 25 years ago and now my…read moresecond! I would not go anywhere else!

Just had a new furnace put in. They were fast and went over everything with me. Competitive price…read moreand looks great!

Will try to keep this short. First, I seldom leave reviews. But in this case, they deserve the…read moreeffort to leave them a good one. Three people from Mid American Energy came knocking at my door the other morning. They informed me that my power meter was 15 years old and it had quit working. They told me that in order to replace the meter, the meter box would have to be replaced first and an electrician would have to do that part at my expense. So, I started my online search. I contacted Universal and three other places. One place didn't return my call at all, another said that they were too backed up, and the third one gave me a quote of $3100 dollars. Universal came out the day after I called and said they could do the job for $550 dollars. I said that would be fine and to go ahead as soon as they could. They were here the following day with Brian and his co-worker. When they saw that the entire box did not need to be replaced, they only replaced the connector parts inside the box that were bad. When everything was said and done, they said the job turned out to be easier that they had expected and dropped their charges from $550 dollars to $180 dollars. Mid American was there at the time they did their work and seemed perfectly happy with the work that Universal had done. They installed the new meter and everyone went on their way. It could not have been a better experience. If I ever need the help of an electrician again, I won't even consider calling anyone other than Universal.

Universal Electric was called to my home for what appeared to be a breaker issue. By the time their…read moretwo technicians arrived, the issue had already resolved itself. I asked them to investigate further in case the problem returned, but they declined, saying "there's nothing we can do." They never entered the home, never inspected anything, and only briefly stepped out of their van into my driveway to talk to me before leaving. At no point during the scheduling call was I told there would be a service fee. When the techs arrived, they made no mention of a charge, nor did they provide any kind of invoice or paperwork before leaving. I later received three bills by mail, each demanding $130, with no explanation of what the charge was for -- just a warning that failure to pay would result in the account being sent to collections. I did not believe the charge was warranted and disputed it in writing via certified mail with return receipt, which Universal Electric received and signed for. They never responded. No follow-up, no phone call, no documentation -- just silence. Eventually, they turned the matter over to a collection agency. It's frustrating to be billed for a visit where no service was performed, no agreement was made, and no information was shared upfront about potential charges. Based on this experience, I would not recommend Universal Electric.

From the very first contact with this company, I knew the people at Cornerstone Surveying were the…read moreones I needed to get the job done (I had talked to three other companies prior to this call - all with poor results). Without any initial commitment from me, they brought up my property on their computer (very quickly), discussed what some of the challenges could be, talked about the area in a very knowledgeable tone (without being condescending in any way, shape or form) and gave a workable ballpark estimate on what it would take to get an accurate survey of my property lines. I never once got the feeling I was being taken for a ride. I didn't feel talked down to - they really did their best to talk in plain English, and in the end, the price was waaaay less than the ballpark figure they gave during the initial interview. When they came out to the property, they were very respectful and very professional. While I tried to stay out of their way as they worked (took about two hours), I did want to know specifics in a couple of areas and Evan accommodated every request I had and his partner (so sorry, I forgot his name) was quick to put in a stake. I got my official results in less than a week. I can't say enough good about this company. I would highly recommend them to anyone looking for a survey.

About 3-4 years ago, an employee at the time T told me the company does good work. However, we…read moredidn't need anything done until last year (around March), we looked to replaced our gutters. Gary came to our house, answered our questions, and gave a reasonable quote. We were given the time frame of 4-6 weeks for the crew to come out. Which was fine, we weren't in a dire need. I was surprised to get a call about two weeks later that the crew can install the gutters sooner than expected. Which was perfect timing because they held up against the storm that we had in April.

We should have read these reviews before we chose this company. Worst experience ever! We strongly…read moredo not recommend! Horrible and unorganized. They lost my order. Order was wrong upon install. Install techs cut corners and do not do quality work. The doors are not high quality and overpriced. The owner Gary needs Customer Service Training! Nothing good to say whatsoever! Nothing!!!