This is a review for The Apple Guy on Manners Street in Wellington, not the branch on Lampton Quay…read more The folks at Manners Street Apple Guy were so so helpful to me, updating my old Macbook Pro just after lockdown when I was doing a lot of Zoom teaching online. They addressed the issues I asked them to (battery replacement and hard drive check) and did a complimentary operating system upgrade. Everything was well priced, well communicated, and done quickly. I will be back!

We had our ipad glass face replaced by the apple guy and not happy…read more When we got it back the wi-fi network connectivity capabilities were shot. From the same distance from our router I did a test using a friends ipad and ours: - Friends ipad 3 bars - full strength - Our ipad after apple guy had it - 1 bar of connectivity Another test from a location further away - Friends ipad - 2 bars of connectivity - Our ipad after apple guy had it - no connectivity We contacted Rewiti from the apple guy and explained that since his replacement to the glass the ipad had lost significant signal strength. He picked it up, we didn't hear from him for quite some time, about 2 weeks or so. When we finally got it back there was no difference, it still hadn't been fixed. He now wont pickup when we call and hasn't yet returned any of our messages we've left on his answer service. I was tempted to have a go at fixing myself but after seeing how delicate a repair it was I decided to leave it to a professional. Unfortunately 'The Apple Guy Ltd' is far from professional - While fixing our screen issue they broke the wi-fi connectivity - When returning for the 2nd time, still wasnt fixed - and took forever to get it back - No receipt or invoice was supplied upon payment - Wont return calls and now hides from his responsibility of putting right what he broke

The most courteous service I have received ever.And I got immediate knowledgeable help. Thank…read moreyou. I recommend them fully.

I had recently purchased a macbook pro retina that needed a replacement monitor. It was sent to…read moreServiceplus in Wellington to be repaired. Their service was absolutely awesome from the moment they received it. I was updated by text and emails of progressive reports of the repair & time schedules including redelivery confirmation & details. The service repair was immaculately done and with no doubt I wouldn't hesitate to highly recommend SERVICEPLUS to others that are looking for a confident computer technician service. Rick Hemi

Do not buy from here unless you have money you want to throw away and enjoy dealing with rude…read more"customer service". I have bought 3 pcs/laptops from here and basically all items have been usuable from the moment of purchase. They were not cheap purchases either: one HP Pavillion all in one PC; HP Probook and a surface laptop 7. They were unusable within purchase; less than a year and within a week respectively. To top it off, their customer service is extremely rude and dismissive. They will ghost you for a month and then claim that you didn't return the items within 7 days despite this never being offered as an option. Save your money and stay far away

Good range of products and the prices are typically competitive for a physical store, but I've…read morenever had a smooth experience with support or returns both personally and through my workplace.

Complete waste of time. Gave me a verbal quote for replacing a 1080p screen on a laptop. I dropped…read morethe laptop in and after replacement it was only a WXGA screen, and the staff member denied quoting for full HD. I got them to put the old screen back in and they still charged me $80 for labour for a still-broken laptop. Unfriendly and confused, not recommended.