BEWARE!!!!! DO NOT USE THIS SERVICE!!!! This was our worst experience yet... First of all, the leasing agent we were working with asked us to "promise" we would work exclusively with him, then chastised us for wanting to look at more than 3/4 apartments in one day, pretty weird method of sales considering he is supposed to convince us to rent one of the apartments he was showing. The first place he took us to, which was really the only reason we contacted him in the first place (it looked nice) he couldn't get into and the building smelled like throw up. The second place he took us two was a one bedroom (we asked for two bedrooms) and had recently had all the locks replaced BECAUSE IT HAD BEEN BROKEN INTO.... FROM THE FRONT DOOR, not even a sneaky window break in... a FRONT DOOR break in (naturally we had told him safety was our number one priority beforehand so I'm not sure why he took us there in the first place). The next two apartments were just generally terrible, rooms too small to fit a full sized bed in and so on so NATURALLY we found an apartment quadruple the size of any he showed for less than all of the apartments he showed us ON CRAIGSLIST and now the leasing agent is harassing me via email about how much TIME he put into arranging appointments for us and that we owe him because he drove us around the the apartments and that "we had an agreement". I've never had a worse customer service experience. This company employs people that are scary, underwhelming in their ability to meet the customer's needs and, oh i donno, be a normal human being, and doesn't seem to have very high organizational standards. So really, do yourself a favor and just get on craigslist or just contact literally ANYONE else. read more