READ THIS POST BEFORE DOING BUSINESS WITH WOODFORD BROS…read more They were retained to replace my sister's gutters for $10.3K. They wanted a $3.1K deposit which she had to pay in cash because their "credit card reader failed". This amount turned out to be excessive and in violation of NY law. The work was schedule for December of last year. Without notifying her, they rescheduled the installation for March of this year... without her consent. However, my sister who signed the contract became seriously ill... is in the hospital... and would not be available to supervise the work at that later date... a date they rescheduled to do the work without my sister's consent or knowledge. As such, a demand for return of the full deposit was made and refused by Woodford. We will be taking further action. UPDATE While it was inexcusable to have withheld the deposit, Woodford is making a full refund of the remaining deposit and promised to send it certified mail the same day. My thanks to Eric for his prompt response to this matter.

Extremely disappointed with the work Woodford Brothers did in my basement…read more They did waterproofing for me a couple of years ago, and when they dug and re-poured the concrete around the perimeter of my basement, they left the floor with a significant and uneven slope. I didn't notice how bad it was right away because I've been slowly saving up and doing small projects over time to turn the space into a playroom. Once I finally started bringing in professionals to move forward, the issues became impossible to ignore. The slope is so severe that I can't get flooring installers to lay carpet, and shelving can't safely sit against the wall without leaning -- which is a serious safety hazard since this room is meant for my two-year-old. I've called the company multiple times and was told I'd receive call-backs, but no one follows up. No real solution has been offered, and they've shown no willingness to fix the problem. Even a professional from Lowe's said they had never seen a job done like this and that it absolutely shouldn't look this way. For the cost of the project and the trust I put in this company, I expected far better. I would strongly recommend getting multiple opinions before choosing Woodford Brothers.

Shiw uo to do inspection of basement but then never provide with free estimate as advertised,…read more never return phone calls or answer emails... horrible customer service

Good guys they did quality basement work for me! I would highly recommend them and the prices are…read morefair too

Terrible business. Waited 2 weeks for them to seal our driveway & they never showed up. They claim…read moreto have stopped at the end of our driveway at 3:15 & no one came out to move ​my husband's truck. He parked it there at 3:04 when he got home from work. It's on our ring camera. He intended to move when they showed up. There is no other movement on the camera until 5:16 when he went to move my car that had been on the lawn since 6am after SEAL GUY returned our call (they NEVER answer their phone) to say they did a drive by & because the truck was in the driveway they left & can't do the job. I did not work today because we had an appointment with SEAL GUY provided there was no rain. Obviously they overbooked since their unprofessional nasty reply to my review on their website said they had 18 customers booked today. I stayed home the entire day waiting with the required CASH payment. The company we used last year was far more professional, showed up as promised & charged less. Not sure being a BBB business has any meaning because this business is poorly run.

Great service, very professional and they use a great quality driveway sealant. They kept me posted…read moreof when they would be there as well.