My parents hired Jenelle to clean and manage our house in upstate NY. At first, we were overjoyed…read morewith the job she did. The house looked immaculate from the videos that she sent. Little did we know, she was not only cleaning but taking advantage bringing her personal laundry in to clean. Smoking something on our porch throughout the night. We reviewed our security footage and were FLOORED. Our air bnb renters showed up and there was music blasting, food on the counters and this woman and a man in our bed. Never use this woman. She not only is a con artist but a liar.

From the owner: Brink Housekeeping provides residential homes cleaning services such as:…read moreDeep & Spring Cleanings Moving related Estate Prep. Post Construction, Pre Photo for listing Second Homes, Hunting Cabins, Lake Houses, etc. We also provide a boutique management style for your STR property in upstate NY. We have experience with Guest Contact, Turnovers, Emergency House Calls, Filing claims for damaged or lost items, CATPC(crime and theft prevention counseling ), Consulting for new STR Hosts, Staging for listing photos, and other accommodations. We truly love what we do and take our work very seriously. We know that our responsibility and duty to our clients, their property, and their guests is to hold ourselves to the highest professional standard. We pay meticulous attention to every detail, all the way down to having multi-colored marshmallows for your guests to enjoy in their hot chocolate in the winter seasons, to our signature towel folds, to our signature Lavender bed sprays. We provide all our supplies and equipment and are fully insured. We have produced only 5 star reviews for our clients and our properties remain listed as “Guest Favorites”. We stop at nothing to make sure that your guests feel right at home and are provided with everything they need to make their stay at your property a memorable one. Our out of state Hosts can relax knowing their investment is being well cared for and with our experience and knowledge of the process running like a well oiled machine.

We have been working with Kim now for 2 years. She has been overseeing our vacation home and…read moreAIRBNB. She has been a great partner for us, just really complete service, always available to us and our guests

Simply put, without the diligence, know how and thinking from this company I would've simply shut…read moremy front door and sold my property. For me, I bought a home, a dream and didn't realize the complexities involved with owning and renting out a house remotely. This company and specifically Kim, was in constant communication with me and problem solved every step of the way. The local knowledge as to what contractors to engage is worth its weight in gold alone. Recommended and vouched for.

If you're looking for the best property manager for your home, look no further.  Alida at…read moreWanderlust is amazing! I've been renting out my newly built vacation home on Airbnb since October 2020. My first year was a very frustrating experience with a different property management company and I almost stopped the short term rentals. I switched to Wanderlustny in October 2021 and can only give the highest praise for every aspect of their work.  Alida provides a high level of service and ensures that both the owner and the guests have the best rental experience.  She communicates frequently with guests before, during and after their stay and goes the extra mile to make their stay a 5-star experience.  For example, when a recent guest at my house mentioned they were celebrating a birthday, she took it upon herself to get cupcakes and a birthday card to welcome them on arrival and got them a reservation at a restaurant they were not able to get themselves.  She always looks for current events and compiles a list with must-sees and best places to eat/drink for the area. For the home owner, Alida makes sure the house is in perfect condition before and after any short term rental. Whereas the typical property manager does a quick and superficial walk through, Alida takes her time to thoroughly inspect the house and grounds and communicates frequently about anything she notices. When rentals are slower, she promotes my property on social media and handles pricing adjustments to increase rentals during off seasons. Alida stacks her team with the best local contractors so issues can be fixed quickly if needed. She develops a great report with cleaning crews but also supervises their work and has them come back to fix items they might have missed.  With Alida of Wanderlustny I have zero concern about renting out my house. I just wish I had found her sooner and saved myself a lot of headaches!

You won't find a more professional and trustworthy property manager than Alida. She is smart,…read moreproactive, and truly cares about her clients' best interests. She helped me find all sorts of resources that I needed for my house in the Catskills, when I couldn't get anyone to even call me back. Most of all, I can trust her judgment, which provides invaluable peace of mind. The best.

Such a great and easy company to work with! I have been a student renting with them for two years…read morenow and I can not speak highly enough. They are easy to work with and have made the process of finding housing (which can normally be so stressful) pain free! They also have beautiful houses and when we were looking for places, allowed for us to tour so many options. Great company !

Gave us one price for rent did tell us about the pet fees of 250 non refundable deposit and the…read moreextra 25 a month on top of rent each month for the pets but don't explain properly about the water and garbage being separate from rent but added to the rent each month as a additional 50 on top of listed rent. It should automatically be included in listed rental price! The trailer has no insulation the walls inside and the walls to the outside are completely hollow! You hear your neighbors outside clear as day as if they were inside conversating with you. Our hot water our heat and stove are all on propane that we pay separately and we can barely get 10 minutes of hot water for a shower not to mention you turn the cold water on and it comes out warm or hot then you turn the hot on and it comes out cold! They have been told about it and have done nothing. They claim they rent out clean affordable housing but yet we found so much garbage and dirt in our home on lease signing day pointed it out before signing it and we were assured someone would come clean it and never did we ended up just cleaning the whole place before fully moving in. We paid security to hold this place got suburban propane over to set us up and they basically made us wait a month after suburban cleared the property and filled our tanks to sign our lease and actually let us move in. Meanwhile we finally move in and realize they had the heat turned up to 70 when no one was actually living there currently burning our propane and money where we had to have it refilled not even another full month of being at the property.

Overly added chemicals in water to cover up contamination. Give you a water report "which they own…read moretesting company," and doesn't show all the chemicals they put in water. Creek Side mobile home park. Septic's back up all the time and they just come in, put lime down and leave it. Major ground contamination. Most in park have some form of cancer. Snow and Ice build ups which are never taken care of. They trap you into renting by acting really nice then they turn their backs on you. Long line of dead trees putting people in danger. Homes have been damaged and they tell you it's your responsibility. Trees laying on power lines shorting out transformers. Rentals charging over $1000 and they increase every year. Water and sewage separate charge which they don't tell you before you move in.

"What could improve?" - Everything. I've rented from them for almost 3 years and there is always a…read moreproblem with the building or my apartment. I've come home from work and been locked out of the whole building because my key fob suddenly doesn't work (at least 6 times this has happened). In the middle of summer the AC stops working for weeks with no communication about it getting fixed. Now in the winter the heat stops working in the middle of the night and I have no hot water past 8 pm. The parking lot is supposed to be gated and closed off from traffic downtown; never happened (and my car got wrecked because of it) and people park in my spot that I pay for with my rent all the time. They want me to call when that happens but their hours are 8-4 pm and I work at a hospital so I get home late and no one answers. There's no elevator access for tenants so move in was a mess (i'm honestly terrified about moving out); when I broke my ankle I had to go up and down 3-4 flights of stairs every day with a boot and crutches. It was never stated that would be the case and in fact the tour I had explicitly mentioned the elevator. I was told they never included it in the "amenities" for tenant use so that shouldn't have been something I expected even though my apartment was on the third floor. No one is here in the building during the day if there's ever issues. Heck, the one manager left and we got a new one without any memo - I was texting and calling for weeks with no response until they finally told me. I would submit work orders on the app, call, text, and email and rarely get responses back. Or any resolution. For the rent I pay, I should be comfortable and not worry about getting into the building and having heat that night, and I should be getting updates from someone on the issues I contact them about. When I initially moved in, it was advertised to have a coffee lounge built and a rooftop access within the year - nothing. I frequently can't get my mail because delivery persons don't have access. My floors and doors are crooked; there was food in the fridge and cabinets when I moved in even though I'm the first and only one to live here. There's no window in my bedroom and my bedroom door doesn't stay closed. I could honestly go on and on. I have reached out multiple times and asked to meet with Josh the owner only to be ignored or blown off and I still have the emails for that. So this review is mostly for my own sanity at this point. I've made them aware of the issues and nothing has ever gotten fixed or improved.

I have yet to receive my security deposit and it is well past the 60 day wait I was told. When I…read morecall to ask what's going on (because they stopped responding to my emails), I was told to contact the owner. The owner of the property who I have never met or spoken to before because everything has always been dealt with through them. Stay away from them at all cost and they are very rude on top of that.

Was very happy with how responsive Jose was during and after my project …read more The crew was fast and efficient, did a good job cleaning up and done in just a few hours . I highly recommend them. they worked with my insurance to get me the most money so I didn't have to put anything out of my pocket.

From the owner: At KJC Construction and Property Management, we are a full-service construction company…read morespecializing in roofing, real estate, and property management. Our experienced team provides high-quality workmanship and exceptional customer service to homeowners throughout the area. Whether you need a new roof, repairs, or comprehensive property management solutions, we have the expertise to get the job done right. If you are looking for roofing contractors don't look too far! We also work on flat roofs! We also offer financing that can get you approved the same day and you can get the fund within 24 hours and we also accept payments by debit/credit cards!