My parents hired Jenelle to clean and manage our house in upstate NY. At first, we were overjoyed…read morewith the job she did. The house looked immaculate from the videos that she sent. Little did we know, she was not only cleaning but taking advantage bringing her personal laundry in to clean. Smoking something on our porch throughout the night. We reviewed our security footage and were FLOORED. Our air bnb renters showed up and there was music blasting, food on the counters and this woman and a man in our bed. Never use this woman. She not only is a con artist but a liar.

From the owner: Brink Housekeeping provides residential homes cleaning services such as:…read moreDeep & Spring Cleanings Moving related Estate Prep. Post Construction, Pre Photo for listing Second Homes, Hunting Cabins, Lake Houses, etc. We also provide a boutique management style for your STR property in upstate NY. We have experience with Guest Contact, Turnovers, Emergency House Calls, Filing claims for damaged or lost items, CATPC(crime and theft prevention counseling ), Consulting for new STR Hosts, Staging for listing photos, and other accommodations. We truly love what we do and take our work very seriously. We know that our responsibility and duty to our clients, their property, and their guests is to hold ourselves to the highest professional standard. We pay meticulous attention to every detail, all the way down to having multi-colored marshmallows for your guests to enjoy in their hot chocolate in the winter seasons, to our signature towel folds, to our signature Lavender bed sprays. We provide all our supplies and equipment and are fully insured. We have produced only 5 star reviews for our clients and our properties remain listed as “Guest Favorites”. We stop at nothing to make sure that your guests feel right at home and are provided with everything they need to make their stay at your property a memorable one. Our out of state Hosts can relax knowing their investment is being well cared for and with our experience and knowledge of the process running like a well oiled machine.

"What could improve?" - Everything. I've rented from them for almost 3 years and there is always a…read moreproblem with the building or my apartment. I've come home from work and been locked out of the whole building because my key fob suddenly doesn't work (at least 6 times this has happened). In the middle of summer the AC stops working for weeks with no communication about it getting fixed. Now in the winter the heat stops working in the middle of the night and I have no hot water past 8 pm. The parking lot is supposed to be gated and closed off from traffic downtown; never happened (and my car got wrecked because of it) and people park in my spot that I pay for with my rent all the time. They want me to call when that happens but their hours are 8-4 pm and I work at a hospital so I get home late and no one answers. There's no elevator access for tenants so move in was a mess (i'm honestly terrified about moving out); when I broke my ankle I had to go up and down 3-4 flights of stairs every day with a boot and crutches. It was never stated that would be the case and in fact the tour I had explicitly mentioned the elevator. I was told they never included it in the "amenities" for tenant use so that shouldn't have been something I expected even though my apartment was on the third floor. No one is here in the building during the day if there's ever issues. Heck, the one manager left and we got a new one without any memo - I was texting and calling for weeks with no response until they finally told me. I would submit work orders on the app, call, text, and email and rarely get responses back. Or any resolution. For the rent I pay, I should be comfortable and not worry about getting into the building and having heat that night, and I should be getting updates from someone on the issues I contact them about. When I initially moved in, it was advertised to have a coffee lounge built and a rooftop access within the year - nothing. I frequently can't get my mail because delivery persons don't have access. My floors and doors are crooked; there was food in the fridge and cabinets when I moved in even though I'm the first and only one to live here. There's no window in my bedroom and my bedroom door doesn't stay closed. I could honestly go on and on. I have reached out multiple times and asked to meet with Josh the owner only to be ignored or blown off and I still have the emails for that. So this review is mostly for my own sanity at this point. I've made them aware of the issues and nothing has ever gotten fixed or improved.

I have yet to receive my security deposit and it is well past the 60 day wait I was told. When I…read morecall to ask what's going on (because they stopped responding to my emails), I was told to contact the owner. The owner of the property who I have never met or spoken to before because everything has always been dealt with through them. Stay away from them at all cost and they are very rude on top of that.

Such a great and easy company to work with! I have been a student renting with them for two years…read morenow and I can not speak highly enough. They are easy to work with and have made the process of finding housing (which can normally be so stressful) pain free! They also have beautiful houses and when we were looking for places, allowed for us to tour so many options. Great company !

I really like Mike mckilligan he is an honest business owner and is still working in his 80s. Mike…read moremckilligan runs the Nypen trade center in a way I've never seen anyone do it on their own. He is on the building since 1973 and it is pristine and really nice. I love it there as a commercial space.

We have been working with Kim now for 2 years. She has been overseeing our vacation home and…read moreAIRBNB. She has been a great partner for us, just really complete service, always available to us and our guests

Simply put, without the diligence, know how and thinking from this company I would've simply shut…read moremy front door and sold my property. For me, I bought a home, a dream and didn't realize the complexities involved with owning and renting out a house remotely. This company and specifically Kim, was in constant communication with me and problem solved every step of the way. The local knowledge as to what contractors to engage is worth its weight in gold alone. Recommended and vouched for.

Summer of 2010 I moved into an apartment in Ithaca newly managed by James Orcutt Real Estate. I…read morewas living in New Mexico and needed trees and water, research on the internet showed me a building that just "popped" for me, so I emailed James. We set up an interview a few days later and I arranged to be in Ithaca for a look at the apartment he was kind enough to hold for me. I am still in this apartment! I consider myself an expert as I have lived in apartments all my adult life and my father owned some rentals when I was a child, Orcutt Real Estate provides the best treatment this renter has ever experienced. Plus, he always knows my name and takes time to speak and smile if he passes me in the parking lot. Rare indeed. J. D.

I needed to rent an apartment in Ithaca while living in California, relying entirely on the…read moremanager's information because I wouldn't be able to visit before moving. James was extremely helpful, and provided great photos of the place. I am super happy with my apartment for the price I'm paying, and with James' management. My only gripe is that he can be tough to get in contact with unless it's an urgent matter. But he's a busy man and he'll get back to you quickly when you need it.

When I first dealt with Tom Descammer DeAngelo, I saw an apartment on Market Place. I contacted…read morehim and scheduled a walk through. I went and looked at the apartment with him. It desperately needed painted, screw holes with chunks of plaster out around it, nail holes, peeled pain off the walls from layers of 1940, when the place was built. The kitchen sink wall had metal netting exposed. The bathroom shower had metal netting exposed from the ceiling to the shower cap all the way around.....holes in the bathroom walls. Peeled paint all above the radiators. This was the middle of December, 2019. Tommy DeScammer said it would all be one and I would have to wait until Feb 1st to move in so they can do all the work. OK...................Went to the office, signed the lease. Tommy Scammer said it is his policy to never give a key til day of move in. Move in day......................Jan 30th...1st fell on a Saturday. Moving truck in front of the building. Tom shows up with the key and takes off.....................................NOTHING................................NOTHING WAS DONE......................................NOTHING...........................NOTHING.....................I was stuck. What was I gonna do...................................HE IS A SICK, PIG CON JOB.

I rented for these ppl for a while .dont do it please don't do it there are nasty have no concern…read morefor tenants I've always paid rent for 4years don't owe a dollar. house always cleaned l. Don't cause any problems. But yet they treated me like crap. Have 3kids and they still move like snails to get serious matters fixed. Can't Waite to move and be done with these ppl.

Catskill Mountain Carpentry is reliable and skilled in their craft, as well as being trustworthy…read moreand hardworking. I highly recommend Catskill Mountain Carpentry.

From the owner: Skilled carpenter working in the ulster county area. I do small renovations, Tile, flooring,…read moredrywall, framing you name it! Give me a call or email me for a free estimate !