1. A L Burke

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    Port Crane, NY

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    Storage Sense

    Storage Sense

    (2 reviews)

    I started out loving storage sense - it was clean, climate controlled, in a good area, and had an…read moreindoor drive-up option. It was more expensive than other facilities, but was worth the money to me. However, the service gradually went downhill until I didn't feel comfortable leaving my items at storage sense anymore. The building seemed poorly maintained and the climate control was poor but the price kept increasing. Staff provided awful customer service - calls for action were sent out without an advance notice and my attempts at communication were ignored. For example, there were several instances where I was asked for proof of insurance, but then charged for lack of insurance before the stated deadline even though I sent over my documentation well in advance. Most recently, I called for information about move-out procedures, and was told that I just had to send an email notifying Storage Sense of the vacancy once I moved out, and then I would receive a prorated rate for the remainder of the month. I was not informed of a requirement of written notice 10 days in advance or what the email had to contain. When I later requested said prorate, I was (unprofessionally, as if the store manager was sending a text to a friend) told that Storage Sense does not prorate rent, then she ended up ignoring my emails. I reached out to the corporate office, but have not yet heard back. I strongly believe that Storage Sense conducts itself dishonestly to trick its customers into spending unnecessary amounts of money and would only recommend it if there were no other storage facilities available. Edit: I see below that the business owner replied and asked me to email them to discuss more. I have tried that, along with calling the corporate office, and my issue was not resolved.

    Words cannot express my satisfaction with Doug at Storage Sense in Endicott today. Doug's was very…read moreprofessional, yet personable, when discussing my issue today. It's employees like Doug and Ashley in Endicott that keeps me at Storage Sense.

    Brink Housekeeping

    Brink Housekeeping

    (1 review)

    My parents hired Jenelle to clean and manage our house in upstate NY. At first, we were overjoyed…read morewith the job she did. The house looked immaculate from the videos that she sent. Little did we know, she was not only cleaning but taking advantage bringing her personal laundry in to clean. Smoking something on our porch throughout the night. We reviewed our security footage and were FLOORED. Our air bnb renters showed up and there was music blasting, food on the counters and this woman and a man in our bed. Never use this woman. She not only is a con artist but a liar.

    From the owner: Brink Housekeeping provides residential homes cleaning services such as:…read moreDeep & Spring Cleanings Moving related Estate Prep. Post Construction, Pre Photo for listing Second Homes, Hunting Cabins, Lake Houses, etc. We also provide a boutique management style for your STR property in upstate NY. We have experience with Guest Contact, Turnovers, Emergency House Calls, Filing claims for damaged or lost items, CATPC(crime and theft prevention counseling ), Consulting for new STR Hosts, Staging for listing photos, and other accommodations. We truly love what we do and take our work very seriously. We know that our responsibility and duty to our clients, their property, and their guests is to hold ourselves to the highest professional standard. We pay meticulous attention to every detail, all the way down to having multi-colored marshmallows for your guests to enjoy in their hot chocolate in the winter seasons, to our signature towel folds, to our signature Lavender bed sprays. We provide all our supplies and equipment and are fully insured. We have produced only 5 star reviews for our clients and our properties remain listed as “Guest Favorites”. We stop at nothing to make sure that your guests feel right at home and are provided with everything they need to make their stay at your property a memorable one. Our out of state Hosts can relax knowing their investment is being well cared for and with our experience and knowledge of the process running like a well oiled machine.

    A L Burke - propertymgmt - Updated October 2026

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