I have been a patient here for a few years. My experience with Dr Cantrell and the entire staff has…read morebeen so positive. They take my phone calls and care of my mental health issues ASAP. Never have to wait for an appointment. They have Telehealth services. That is a great service especially when you have to drive to the appointment. You can do it at home with complete privacy. My medication is taken care of and refilled quickly. I highly recommend this practice for all Mental Healthcare. You will not be disappointed or judged! Keep up the great services.

This practice has gone 100% downhill since Dr. Carla Warren left (suddenly, and without any…read moresemblance of a warm handoff). Something catastrophic must have happened for her to leave so suddenly, because she was so much more professional and ethical than to leave her clients in that manner. She was so kind and attentive, and worked hard to fine tune the meds I was taking. Now, I have probably spoken to four different providers in the last 8 months to a year or so--honestly I've lost count, there's very little continuity. The front desk staff is friendly and they are doing their best to do their jobs, but Dr. Cantrell is cold and uncaring. My medications were unnecessarily changed twice in the last 6 months, causing me undue distress. I think that this is partly due to the high turnover of providers at this practice and lack of rapport that comes with seeing the same provider month after month. And then, I had to FIGHT to get the office to complete a simple three-page document so I can be cleared to work. TL;DR--they refused to do it. Well, Cantrell refused. I would also be remiss to fail to mention this comprises at least 80% yes/no questions and a signature at the bottom. The new employer said that this had never happened before, and was accommodating enough to be willing to accept a letter from Centerway that simply stated that they will not/cannot fill out the form for whatever reason. Again, Cantrell refused this request. This was urgent and he refused to even speak with me when I called about this matter, although my livelihood was on the line. I spent two weeks patiently playing a prolonged game of telephone between myself, his office assistants, and Cantrell--trying to come to a satisfactory resolution. I finally requested to speak to Cantrell directly, and was stymied again. I wish he would have taken the time to speak to me so we could problem solve together. It really shows how much he does not care about his patients, he won't take a few minutes to speak to you about issues that arise. The office manager, Amanda, was helpful at first, but she has since disappeared from this conversation as well. I was not trying to be contentious at all, but I consider his responses to me to be hostile. I fear that my persistence has been misread as me becoming a threatening, angry Black guy, who he doesn't want to face. It would not be surprising if he tried to "fire" me as a client due to this before the dust even settled. I have zero desire to continue to be seen here, so I found a new provider rather than giving him the satisfaction of releasing me from their care. I spent my hard earned money for lackluster service, and Cantrell can't be arsed enough to return a phone call. I cannot emphasize this enough: do not waste your time or money becoming a client here. In my search for a new psychiatrist, no fewer than three medical professionals told me "Yeah, I don't recommend Centerway anymore." If you want a psychiatrist who thinks they know what's best for you, even if it's contrary to your initial treatment plan/what has worked for you for years, this is your guy. The opacity of his practice is unacceptable. His ego has made him as stubborn as a mule. I have a good idea as to why the practice cannot keep good practitioners on staff for more than a few months. Dr. Warren probably dealt with malarkey for years. Cantrell doesn't care about you; he wants your money.

She's simply a pill- pusher. I can't even count the number of drugs she put me on. If you want free…read moresamples of the "best new drugs", go there. It has been at least 6 years since I've been there and I can't let it go. Incidentally, I've been sober for three years and didn't need big pharma to "help"

First appointment was great, but after that it felt like I didn't exist. Calls weren't returned and…read morecommunication was basically nonexistent. I was prescribed medication with little evaluation and told to "play around" with the dosage, which felt really concerning. At one visit, the staff even seemed unsure how to take basic vitals. Overall, very unprofessional--would not recommend.

He is very kind. He makes you feel like he really wants to get you better. We are always looking…read morefor different ways to control my anxiety and depression.

My experience with Dr. Ganz has been nothing short of amazing. For roughly 8 months, I have had…read moresessions with Dr. Ganz on a consistent basis. My life has changed 180 degrees for the better. I am in the best place of my life due to his council and the hard work I put in. Changes made in my work life, marriage, children, perspective and implementation of free time, etc. have all been addressed. He has helped me to look inward and bring to surface the past and how it molded the way I view all those mentioned topics. In a conversational way, Dr. Ganz has helped me frame the past and see it for what it was and inject a healthy perspective that I try to apply on a daily basis. I highly recommend Dr. Ganz. The effect his council has had on my life has been invaluable and my family and I are so grateful.

Dr. Albright is a caring person. Dr. Albright and Sweetgrass Psychiatry is a friendly environment…read more With Dr. Albright/ Sweetgrass Psychiatry practice you are not a number. The office staff at Sweetgrass Psychiatry is are friendly, helpful, and nice. Dr. Albright is also so nice, friendly, helpful. Dr. Albright and her staff has always been so helpful to me. I have been seeing Dr. Albright for years. Dr. Albright is the best doctor!! Ansome psychiatrist. I highly recommend Dr. Albright. I have been seeing Dr. Albright for years. I highly recommend Sweetgrass Psychiatry. She takes her time with patients. Dr. Albright and her office staff has been help me a lot. Dr. Albright and her staff are very helpful, feeling, nice, and caring.I really do enjoy and like coming to my appointments and enjoying seeing Dr. Albright and Sweetgrass Psychiatry office staff too. Dr. Albright is the best doctor that I have ever had!!

Communication is below par. Had issues logging onto portal…read moreand no answer on phones to address the issue. Dr didnt notice my meds had a side effect which led me to be hospitalized for a week.

Whoever is the front staff/receptionist please get a new one. Doesn't answer for 5+ days. Sends…read morewrong prescriptions to out of state pharmacies...like to Kansas when we're clearly in SC??? When psychiatrists know that medicine for specific types of disorders are TIME SENSITIVE, but don't call back or give any updates legit for a WEEK leaving a patient without medicine...that is POOR service and actually doing a DISSERVICE. We will be switching providers soon. And judging from reading another review this happens often of the office just not answering. Do NOT recommend this place.

It is said that "feeling understood" is the deepest human need. That said, my needs are being met…read morehere in every way possible. Read further if you're interested in an insurance story. With what could've been an incredible mess regarding insurance companies and their payment, they've made it so easy on me! It's strange to feel underinsured when one is overinsured. My bride's healthcare policy happens to be my secondary as I am disabled and Medicare is my primary provider. However (prepare for curveball). The provider, while the primary provider does accept Medicare - my provider is not seen as acceptable by Medicare's standards so Medicare does not pay anything. This triggers my secondary, which is billed here as my primary (see above paragraph). They will not pay simply because my primary has not paid. In conversation they say they need a letter of denial of service (which Mt. P Psychiatry does accept, but my individual provider cannot) which isn't true and cannot be provided as the entire operation operates under one tax code. So now I am to look through my summaries of service from Medicare and send them to my secondary insurance so they will be informed that in this case - they are my primary and will pay for all of the services going forward as well as those which have previously been denied. Wow. I'm not a lawyer, this stuff makes my head swim and is all the more reason to need to have my head shrunken further. Yikes. Have a pleasant day.

Dr. Hope is intuitive, genuinely cares about her patients, extensive wealth of knowledge,…read moreprofessional, I have been in therapy most of my life, this is the first time in my life that I feel like I'm making progress! This is also the most difficult season of my life and I'm incredibly grateful for her guidance!

Dr Hope uses a holistic approach. She takes her time to provide counselling as well as medication…read moremanagement. She teaches coping skills along with diet and exercise strategies to help patients mainain a stable mood. Dr. Hope helps her patients to identify issues and ways to manage them. Highy recommend Dr Hope.

If there was a review to give them a 0 I'd do in a heartbeat. I was admitted here recently and the…read moreplace was absolutely disgusting. The staff was nice but the one doctor was very rude. When I asked to go home they were trying to keep me there longer and the social worker was absolutely rude she never filled out my paperwork to get discharged..so I was filling them out as they were discharging me. Please don't ever go to this place. They don't even have enough clothes to give you I walked around in my sports bra and scrubs they gave me. The bed smelled awful and nothing was cleaned. Don't ever go to this place. Their food is horrible also. Please please please don't go here.

I've had the chance to stay at Palmetto Summerville's Long Term Adolescent Unit twice, once from…read moreNovember to the end of December, and again more recently for about two months June To July . I can say that both experiences were life-changing, and this facility holds a very special place in my heart. I know there are mixed reviews about this place but my experience at Palmetto Summerville very positive both times. From the moment I arrived, I was treated with care, respect, and dignity. I was able to get a bed almost immediately, which is rare and I'm very grateful for. What truly sets this place apart, is the staff. Every single person I encountered was supportive, compassionate, and genuinely dedicated to helping us. I want to especially shout out some of the incredible staff members who made a lasting impact on me Mr. Levi Helped me tremendously with my attitude and mindset. He always knew how to keep it real while still showing kindness. His support made a huge difference in my growth. And he was like a father figure To me he let me get mad at him he'd never be mad he gave me the chance to express myself with judgement. Then Ms. Divine Hands down the best therapist I've ever had. And that means something coming from someone who's been in 16 different hospitals. She helped me dig deep into things I hadn't been able to work through before. And we laughed through all my sessions it was helpful to be able to laugh when I was struggling. Then Mr. Joey, Ms. Khadijah, Ms. Shayna, Ms. AB, Ms. Jess, Ms. Tee, Ms. Francis, Ms. Haylee, Ms. Isabel, both Ms. Emilys, Ms. Gianna, and many many more. All of you were incredible. Thank you for your patience, your encouragement, and your constant support. Ms. Shaniqua My absolute favorite. She made me laugh even during my darkest moments and genuinely felt like a mother figure to me. Her presence brought me comfort and strength when I needed it most. What I appreciated the most was that I never felt alone. There was always someone willing to talk, someone willing to listen without judgment. there was always a therapist, or tech, or another staff member, they made sure I felt seen, heard, and supported. This facility doesn't just house you it actively helps you heal. I came in struggling, and I left with better coping skills, a stronger sense of self, and real hope for my future. The structure, group therapy sessions, and one on one support helped me grow more than I ever thought possible. know everyone's journey is different, but if you're considering this place for yourself or a loved one, please know that healing is possible here. I would absolutely recommend Palmetto Summerville to anyone looking for real, compassionate behavioral health support especially teens who need a safe, structured, and encouraging environment to begin their healing journey. Thank you again to everyone who helped me. You changed my life for the better. -Angel grigg

Total scam. My son was referred to Dr Fermo by East Cooper Medical after having extreme anger…read moreissues and thoughts of suicide. He paid $200 for the initial 1 hour consultation but only saw the doctor for 24 minutes. He did nothing to address why my son was there, just took a medical history. That was sent over from East Cooper before his appointment! Instead of trying to help him at all, he referred him to another therapist. What a joke! How is he supposed to get help if everyone keeps taking his money and bouncing him to someone else???

I wish I read the reviews on medical review sites before going to see Dr Fermo. I have waited 2…read morehours past my appointment time to see Dr. Fermo. The average wait time for me is 45 minutes. I've seen him for over a year so I feel I have a good basis for giving a review. I also tried seeing one of the counselors in the office - tried that 2 times - she was late both times - but she walked in with her coffee in hand so thank goodness she had her priorities straight! She talked WAY WAY too much! I never got to say anything! And all she had to say was the EXACT same crap all the other cognitive behavioral therapists say - you might as well buy a book or a robot that says those things - NO PERSONAL TOUCH and NO LISTENING whatsoever. After about a year I was asked by one of the anonymous staffers (anonymous because they never greet you, never introduce themselves, don't wear nametags, ignore you when you sign in, are rude on the phone and in person) asked me to provide a specimen for drug testing for "compliance" ...... because I take an anti depressant .... seriously? Then she tried to say that the ambien I take (and have been taking for 2 yeas) is a stimulant.... is his staff really that stupid??? Then she tried to be conspiratorial and ask "what drugs do you take"? I was also a patient when they moved offices and they did just up and move with no warning or notice to anyone. I showed up for an appointment one day and had to ask the construction workers at the old office what was going on. Talk about rude and unprofessional. But even after all that, it's the 1-2 hour wait times I just can't take anymore. Dr. Fermo also spends way more time looking at his computer during his appointment than actually talking to the patient and must take piss poor notes because he makes references to misinformation from one appointment to the next.