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    Durham Student Transportation Services

    1.0 (1 review)

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    9 years ago

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    Blue Line Taxi - Blueline Driver BBQ

    Blue Line Taxi

    1.0(10 reviews)
    6.3 km

    First time using this taxi service, last week!!! they picked…read moreme up at 8am, from my home..garden/dundas whitby...dropped me off at Toys r us on thickson..whitby...no problem I called for them to pick me up at Toys r us, when I was done shopping, to drop me off back home...They said to me this isnt possible, they only provide services thats pick up in oshawa and drop off in whitby..or pick up in whitby and drop off in Oshawa....This clearly is a b/s rule...I was asking for a 5 min ride..they did it at 8am but wouldnt do it at 9am? I will not be using this taxi service again!!

    BLUELINE - Driver's plate codes 19 and 79 specifically - are the rudest company I have ever…read moreencountered!! Wednesday evening, around 7:15pm, I exited the Oshawa go train station and walked up to the first cab. I had come from an appointment in Hamilton that I was unable to change, despite the fact that I had injured my back only two days before. Having to walk in from the second parking lot down the road in the morning was difficult enough, but after two long train rides and a busy day my back was in excruciating pain. On top of it all, my zipper had broken on my jacket and I returned to bitter and windy weather. Normally I would not have even thought of taking a cab but it was all too much and the thought of making it back to my car was even more. I got into the first cab and said where I wanted to go. The driver replied "I've been waiting here for an hour, why don't you walk?". Despite proceeding to explain the injured back and broken zipper, the driver yelled at me to get out and walk. When I asked are they not supposed to take any fare that requests them, he replied that he didn't care. Heading to the second cab, I was obviously in a very bad mood. I said to the second driver that the first cab refused to take me. He asked where I wanted to go and when I replied he yelled at me that he had been waiting there for two hours and that I had to walk. The same conversation ensued with me leaving in an even worse mood. Not only was their behaviour horrendous, but there is no way that they had been waiting one and two hours respectively without leaving for a more lucrative location. I mean, did 2 to 4 trains really come in without anyone raking a cab?? I ended up walking very cold and super sore to my car in the parking lot down the road. I know it's not an insanely far distance, but given the circumstances I was not doing well by the time I got there. I called the cab company to be told that their complaint department was not currently available. They took my name and number and told me they would be in touch. It is now Friday at 10:31pm and I, of course, have not heard a word. The whole situation was deplorable from every aspect. If anyone has been unsure about uber, I'm here to tell you not to be. I have used uber many times and have never been treated with anything but friendliness and respect. Again, the taxi company that behaved so badly is BLUELINE and the drivers plate codes are 19 and 79.

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    Durham Student Transportation Services - publictransport - Updated May 2026

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