I called and a real person answered the phone, and I need help the next day early. They were here…read morewhen they said at 8 AM, they fixed what I needed and the price was within reason. Albert was very personable. I was very happy with the service and would use them again and recommend them.

FACTS: We hired this firm to replumb whole house and install fixtures…read more - Numerous leaks, lack of review of their own work, toilets roughed-in the wrong spot - Many errors caught by me, the homeowner - Damaged the walls, fixtures and drains - Had to request one of the team not to return as he was not in good condition (smelled) - They attempted to install a tankless hot water heater and were not successful - had to come back 3 times - Job finished by another plumbing company Do not reccomend.

This company has amazing employees who really care about getting the job done right the first time…read more They were super responsive every time we have needed them. Can't recommend them highly enough.

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

William is the man ,he does what he says he's going to do , very professional and on time. I cannot…read moresay enough about his performance.

After a VERY cold uncomfortable shower, we deduced that our hot water heater was probably dead, so…read morewe did what most people would do- hopped on the Home Depot website and picked a new one then hit the I need an installer button... Moments later we were contacted by a local plumber who would have been happy to charge us $1700 to replace our water heater (it's a 40 gallon basic tank!) so we politely said no thank you, and were then contacted by someone who could not give us any information at all. Frustrated, I turned to Yelp- just to look for a local plumber. I had no idea there was a service recommendation tool on here!!! Anyway, I put our information in and waited for a call back from "five local plumbers" within seconds I got several texts from different local companies. I opened them one by one and they were all pretty generic except one, this one. The text was personally written and then followed up with a rough estimate without me even needing to ask. So, we called William, he picked up right away and came to the house within 20 minutes to take a look at our situation & verify what we needed. We had an old used up water heater with a leaking expansion tank and the pipe from the water heater to the wall had obviously leaked at one point because there was a small mold ring. William told us we would be fine with a 40 or 50 gallon and a small expansion tank, he told us to pick one about the same height as the one we had to avoid more pipe work, and as his original text indicated, he said he was available Wednesday afternoon. (This was a Monday afternoon that we initially contacted him) So we ordered what we needed from a big box store that offered delivery. As promised, and right on time William showed up, pulled our old water heater out and installed a new one in just a couple of hours! He cleaned up behind himself and the new install is clean and flawless. He was respectful, honest and transparent through the entire transaction- oh, and his estimate of was spot on even though he had to run to ace hardware mid job. Hopefully we don't have any more plumbing disasters, but if we do- we will be sure to call William!

This company was quick and professional. I will use them again…read more They removed a gas stove and all the sink and facets before new Quartz and will be coming back to reinstall. I also asked them about a bubble in the wall that they found to be a leak and took care of that as well.

First time user. Excellent service. We will definitely use them again. Note: Recommend providing…read morea QR scan code (maybe on the receipt) to automatically call up the review web page for us over-the-hill, not so tech savvy, senior citizens. Keep up the good work! P&J L.

Everything was done great Replaced shower faucet assembly…read more In bathroom Very timely and did not leave a mess Will definitely refer him Very knowledgeable and easy to understand

Exceptionally lack of care and concern for customers. Dave's Plumbing seemed to be nice when I paid…read morethem to install a new water heater and hot water circulation pump. The hot water circulation pump only worked for about two months and then quit working. I called them several times and all I get is excuses. There is definitely no service after the sale. When you call them you get forwarded to an answering service and you just have to hope they will return your call. Now I've had to pay another plumber to come out and check the pump only to confirm that the pump is not working. I am once again trying to contact them to replace the pump, but still no response!

Burton Plumbing installers were extremely friendly, knowledgeable, and did a fantastic job…read morereplacing my 2 in wall faucets ( hot & cold ) for my washing machine. Thank you. C.D.

Cameron and a co-worker (sorry I forgot his name) showed up on a Friday and located the break in…read moresewer line, dug it up and gave me the bad news. It was a 25 year old break caused by cable drillers when the subdivision was being built. Work had to stop. Cameron drove away after giving me his personal number. It was determined to be a Spectrum cable and they himmed and hawed but took ownership, came out with a crew, dug it up and moved the cable, kudos to them. I called Cameron to see if he could come out on Saturday to affect the repair as Spectrum had originally said it wouldn't be moved till the following week and he was more than willing. Saturday morning they showed up parts in hand and rebuilt the sewer line. Very professional, friendly, and are my go-to plumbers now. Oh, and Spectrum picked up the tab...

Zach McClinton is the person to call...that's a fact. He obtained his Master Plumber certification…read more(16,000 hours) years ago and his experience, knowledge and friendly demeanor is unmatched. He and his excellent crew (Noah and Shane) relocated the drain line and water supply in our master bath so that we could install a free standing jacuzzi tub and they did a top notch job. Nice to see that kind of talent available in Melbourne. Thanks Guys!

SUPER EXPENSIVE. Called to have a snake run down one of the…read moreroof vents to unclog that sewer line. It is a constant source and needs snaked about every 2-3 years. Had other plumbers come out; one retired, other I lost their card. They charged a little over $100.00, less than $200. Mr Rooter wanted over $520. Not in this lifetime. I'll go rent the equipment myself from Home Depot or Lowes and do it myself.

Bob was great! We had a leak in our guest bathroom and a different plumber quoted us over $4,000…read moreand 3-4 days worth of work (honestly, I dont think they wanted to deal with it). Bob came out and had it fixed in just over an hour. He is fairly priced, professional, and efficient!

unprofessional, left work early for a 2pm appt for water heater installation. he arrived 30…read moreminutes late and then said that his supplier is 30 minutes away and it would be too late to do and he'd have to charge me OT after 5pm. so it's Friday afternoon and I'm screwed. He said he doesn't like to work weekends either. What a waste of my time. I called another plum6and they came sat morning and did an excellent job and for less . I'd never use this guy!