Very thorough professional job from beginning to end. They cleaned up the worksite each day keeping…read morethe job site neat. The insulation technique they utilized seems to be very effective so far. We would recommend their services.

I don't even know where to begin regarding the disappointment, frustration and lack of…read moreprofessionalism I've experienced with this company. After expressing my concerns with the owner Jennifer Keida, I've yet to receive any feedback from her after sending numerous texts, emails, phone calls and photos relating to the completion of the new HVAC Rheem system recently installed outside my home. After the initial job was rescheduled, her team proceeded ten days later which put us in the middle of historic heat and an historic cold wave, back-to-back, in upstate NY. It all started when her technicians burnt out the wires to my furnace and never told me, so when I went to put the heat on the furnace didn't work and they knew that when they left the job. After it was inspected and validated that the wires were burnt out because they HVAC system overpowered my furnace, they had to remove the old furnace, which was weeks later and install a new furnace, but they never installed a return on the system. Air was now circulating from my raw basement throughout my home triggering a black mold situation up my walls. This was after they placed the unit practically up against my building where we were doing work, after specifically requesting that it be centered outside the back of my home. They also left all the hardware to the unit unprotected. I've emailed Jenn the owner many times and supplied photos to her and her employees with zero response. I now have to seek out alternative measures to correct the failures of her and her team. The least she could have done was replied to my emails, taking accountability and offering up suggestions on how to go about the black mold situation. I would have also liked to know when they were going to install the return on the furnace. Instead, she has offered no remedy for the actions of her technicians' incompetence. If I could have given them zero stars, I would have preferred that. I began working with this company in mid-March, it's now July. I wouldn't recommend this company, not only because they are negligent but because they also tried charging me for their mistake by offering to remove the new AC unit and putting it where it belonged in the first place. Even the smaller details like placing the wire from the thermostat around the door had to be supervised the second time because they carelessly stapled it to my walls the first time instead of neatly around the door and it fell down, so it hung for a couple of weeks adding to my frustration. I would never recommend using this company, it's poorly managed, they lack accountability, competence and respect for their customers.

Rick and his team are the absolute best! They were referred by another plumber who was honest that…read morewhat we needed was beyond his abilities. Rick answered my distress text within minutes and was able to get a crew in place and to create a kitchen in a previous office space. I had a very tight timeline and the efficiency with which he's communicated and acted has been refreshing to say the least. Beyond that, Rick and his crew have been just plain good people...polite and considerate and highly communicative. I know they have much bigger jobs happening around mine but I haven't felt slighted and am going to be able to open on time thanks to them! I can't recommend them enough. Customer for life now. They're stuck with me!! if there were a 6th star to give they'd have it!

My mother-in-law went 2 weeks without hot water. She received one estimate for a new gas tankless…read morewater heater for $6,600 from a well known plumbing company that advertises all over tv and radio. She wanted other quotes but No one would even get back to her with an estimate. Some companies were two weeks out, just for an estimate. I called Rick at Dannan Plumbing on a Sunday afternoon. Within minutes he got back to me. We chatted back and forth. I sent him some pictures and he gave us a verbal quote of $3900. Monday he came to look at the job and honored the quote of $3900. He and his worker showed up on Wednesday and installed a new tankless water heater in about 4 hours. After two weeks without hot water, she was back in business in 3 days after talking to Rick on a Sunday. Rick is beyond amazing and saved the day. I HIGHLY recommend him and his company any day of the week. Thanks, Rick and crew!

Complete remodel of our family room, including removing paneling and installing sheet rock, ceiling…read morerepair, new insulation, new trim, replacement of sliding door and ceiling fan. Ceiling and walls painted. Also removed an in wall a/c in a bedroom and repaired wall and siding. Everything went very well. The crew showed up on time and got to work. They discovered a couple issues once things were torn out; these were addressed at minimal additional cost. The family room looks great and the repaired wall in the bedroom looks like there was never anything there, inside and out. We're very happy with the work and won't hesitate to call Brian again.

Hired Brian to install new tub and surround which was owner supplied and a new window which he…read moresupplied. Being the only bath in the house work had to be completed and usable in one day. Is completed in the same day but was discovered afterwards that the surround was was installed wrong so had to be reordered and first one had to be torn out and reorder installed at his expense. New bath faucet internals also had to be replaced (at owners expense) because when soldering in place he got the fixture to hot and ruined the parts so faucet leaked from day one. Also a few years later when installing new siding discovered instead of ordering correct window the window that was installed was a "replacement" window meant to go in an old window frame but was installed in a wood frame opening with a horrible caulk and trim job on the outside which allowed the window drain holes to leak water into the wall of the house for years. The wall had to be torn apart and rebuilt from the water and subsequent insect damage. Worst contractor I have ever dealt with.

Trev did a great electrical upgrade for us. He did it and at a fair price. In one day!!…read moreHe even solved a plumbing problem for us. Again, quality work!! Jim & Connie C.

Positive, professional, and timely communication. Mr Vanleuvan assessed what was wrong & described…read morewhat was needed to repair the faulty switch & outlet and quickly completed the work.

Very professional, hard working crew! Completed a big job in one day, working from 6:30 am to 8:00…read morepm. New plywood, shingles and skylights! Impeccable cleanup. Very reasonable price for the size of the roof.

Utica Roof Pros replaced my roof on 4/16/26, the process was wonderful from the first text I gave…read morethem! All the roofers were so knowledgeable and kind and friendly , and I was updated on everything from pictures sent of the progress to questions regarding some structural damage and solutions... they really went above and beyond and I am so happy and satisfied with the job that was done, beautiful clean up after, my driveway and surrounding areas were spotless! I'm so happy and will be calling them soon to replace my windows!

We've used Mark Laurin in both houses we've lived in, for all problems large and small. He calls…read moreright back and is pleasant and professional all the time. When we had to turn the water off to the whole house due to a poorly installed refrigerator water line, he came over within a couple of hours to replace the hose with an up-to-date one and got our water on. A fabulous professional! Highly recommended.

Laurin Plumbing is on time, honest, thorough. Does well at explaining things to me…read more My family and extended family has hired Laurin Plumbing for leaking shower heads and running toilets, and new toilets.

It was a pleasure to work with Sergiy on my 3 bathrooms remodeling project. He was up-front about…read morethe costs, delivered high quality workmanship, and was easy to communicate with. He and Nick worked meticulously. It turned out my walls were not level. Sergiy took care to even them out with layers of spackle and sanding, so that the corner tiles lined up in a beautiful straight line. I really appreciated this extra effort to make it look right. Sergiy gave me regular updates during the project, and the work was completed 5 days ahead of schedule. I would most definitely work with him on future projects.

Sergiy, the owner had previously renovated a bathroom for me. It came out beautifully. Recently,…read morehe just completed a kitchen. This also turned out really well. I'm a property manager so I can spot good work. Sergiy isn't just above average, he's really at the top of his field. I mean it. I can't say enough good things about him. Workmanship. It's a pain to rehang out the door. Or, if something is slightly unlevel, to rip it out and start over costs a lot of time/money. And, if the homeowner will not notice until the job is long gone and finished, why bother? But, Sergiy apparently doesn't think this way. Without my prodding (which is really unusual), Sergiy was starting things over because he wanted to make sure everything was perfect. His attention to detail is amazing. I've used tons of contractors over the years and I was impressed. I kid you not. You're seriously getting Rolex quality for Casio prices (I have nothing against Casio.). Honesty. Contractors are notorious for trying to cut corners and using cheap materials. Everything to make an additional buck. I can confidently say that Sergiy will not do this. For example, I had Sergiy buy some materials for me. For some of the excess material he didn't use, he could have just kept it and not said anything. It wasn't much. And extra paintbrush or outlet. A few dollars here and there. But, he went out of the way, to return everything, track all the receipts, and give me the difference. Came out to $40. I was like wow. That's a lot of work to make sure everything is on the up and up. I'm sorry if my review is too effusive. I was just blown away by Sergiy and I think he deserves to be rewarded.

I reached out late at night about an EMC plumbing issue and sent a photo of the problem. Even…read morethough he couldn't come out since he was on another job, he was still incredibly helpful he looked at the picture, explained what the issue seemed to be, and even recommended a few companies with EMC lines. Super helpful and nice!

I am handy with renovation. I just need a rough in to change the existing water lines for single…read moresink to be changed to double sink and center the drain pipe for new vanity/sink combo. Skylar was responsive, understood the job and got it done.