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    Durango Mountain Realty

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Sun West Properties

    Sun West Properties

    (20 reviews)

    I didn't even get our security deposit they didn't replaced nothing everything is still the same…read moreand they are taking money from us and the apartment is still under my name on app and the manager isnt answering my phone calls and taking money from us put lawsuit against him.

    They are thieves that steal your money. One previous complaint sounds exactly like mine. I rented…read morean apartment that was also not in the best condition when I moved in. I also didn't get the bulk of my deposit back because of the "replaced blinds, replaced light bulbs"? The blinds in the master bedroom that were furthest away from the bathroom was completely ruined when I moved in. The left was badly burned and breaking off. I had to put a sheet over the blinds because they were not working. They did not fix the blinds when I moved in. I called and requested for them to fix the blinds years before my moveout (around 3 years) and Sunwest would not do it. I saw the charge "replaced blinds, replaced light bulbs"? My biggest complaint is the fact that I had to pay for blinds? I would point out that the request for the blinds was when the online portal was just getting started. The person that I called was dismissive, didn't listen, and wouldn't log my request electronically. I shouldn't be penalized for that. I should not be charged for the light bulbs that were working when I moved out just because Sunwest wanted to replace them. I even left light bulbs in the unit after I left, but Sunwest said they cannot use the light bulbs I left. Why do I have to pay for lightbulbs if all the light bulbs were working when I moved out of the apartment? I will also note there is no hourly labor rate or hours listed for the blinds or replaced light bulbs. I had some clips of the moveout that show they don't have hourly rate, but it wouldn't post. I would like the "replaced blinds, replaced light bulbs, labor, materials, and tax" refunded back to me. They did not itemize it for me. This is literally what they gave me. I called and complained when I first got the deposit deposition back in 2/2023 after my moveout on 12/25/22. This did not sit right with me. Sunwest didn't want to hear me or my explanation at that time either. This is unjust and has caused me mental anguish for years, so I am filing a complaint. I should not be charged for something when I asked them to fix the blinds that they would not do. Given the circumstances of my mistreatment and injustice of how it was handled, I request a partial refund of $239.36. I filled out the blind damage upon move-in to support my claim. I agree with the previous complaint. DO NOT RENT FROM THEM. THEY ARE CROOKS, A CORRUPT GROUP, AND TERRIBLE PEOPLE. They are very fishy and nontransparent. They just want your money and do not do their job. They just brushed me off like they didn't care when I called. They are stealing my money. I want my money back.

    Durango Mountain Realty - realestateagents - Updated July 2026

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