I was hopeful that Setter was going to be a helpful solution for a few home projects but they are…read moresimply not up for the task... -When I contracted with them for home drywall install they were confident their Pro could get the job done quickly and efficiently. After the first day of install, it was very evident the Pro had minimal experience hanging drywall (if any) and I needed to stop them immediately - gaps between sheets that were hung in incorrect directions, etc. (see pics). I contacted another sub-contractor and we had to tear everything down before starting again. I give 2 stars here for the customer service received from Jesse on the Setter team for stopping the Pro immediately and providing a small credit. -Giving Jesse the benefit of the doubt and having already had a Pro provide a quote, I gave Setter the opportunity to make up for the mishap and engaged with them for tiling services for bathrooms. Long story short, the project they quoted would take 8 days of labor ended up taking 14 and nearly double the initial quoted cost. The Pros they sent showed up late, left early and some days did not show up at all. The part that was most disappointing is that Setter charged 3 days or work for a task that took a single day and auto-debits your credit card once they have it on file. One of the biggest issues regarding Setter is not being able to communicate with the Pro themselves and having to go through Setter which often causes long delays and added costs (i.e. if a Pro needs more of a certain material, they let Setter know and eventually you're notified during M-F business hours). Setter also states they'll provide the basic materials for the job (sponges, gloves, wipes, etc.) and then sends you a bill for them afterwards. Setter should take a step back and secure qualified Pros before expanding to any additional services or geographies - I would not recommend you waste your time/money until they do.

Run as far as away as possible if you're considering them for any home improvement work…read more I had Setter replace a patch of wood flooring in my kitchen and the scratched flooring in the downstairs bedroom. I also asked them to do the room repaint while they were at it. The job was a disaster on nearly every level. I'm not sure the "pro" they brought on had even installed wood flooring before. First Attempt: - Large misaligned gaps between all the boards, and the wall. - Floor was uneven throughout - Squeaks in several places. - In the kitchen, they cut the boards close to the island leaving several inches of lined up cut board, covered in glue. For the paint job, there were just three cans of paint, that matched with the exist paint. One for the trim, one for the wall, and one for the bathroom wall. They managed to paint the entire room in an obviously different color, and then only "discover" the other paint I had pointed out them later. The paint job itself was really subpar with patched areas not blending at all, and any are of detail looking messy. Second attempt: After complaining about the issues. Setter promised to fix it for me and send out a supervisor as well This meant they sent back the same unqualified pro to try and fix his mistakes. And the person they had to supervise showed up once or twice for a couple of hours. He tore out all the wood flooring he had used in the first pass and threw it away. And by throw it away, I mean he left it in the rain outside my house in a garbage bag, and never actually disposed of it or any of the other trash on the job site. All of the flooring is expensive Brazilian Chestnut hardwood that I bought. Like the paint, Setter never reimbursed me for this. Even worse, the flooring is discontinued. I spent months tracking down the last few boxes of the flooring so that the repairs would match. So now, any future repairs or projects are impossible. At the end of the second attempt, the gaps were improved but still pretty bad by any flooring standard. Even worse, he managed to heavily damage the new wood being installed. And there's still a huge gap in the flooring in the kitchen/fridge area. Their supervisor said it couldn't be fixed, and the best he could do was put in more baseboard to cover it. What he actually did was just put in a random piece of wood on top of of the gap. Applying the Finish: At this point I was 2.5 weeks into what they had quoted as a 3-4 day job. The still had to apply a simple top coat finish to match the sheen I had on the existing flooring and fix up their paint job. Applying finish for a small bedroom is a quick 2 hour job. Their "pro" took the full day to do it, and the entire coat was filled with bubbles, hair, and other debris the next day. He blamed it on the heater having turned on, and then spent 1-3 days sanding down the bubbles and then reapplying the coat. Afterwards there were again bubbles, and the heater was never turned on. More complaints to Setter and they brought in and their supervisor took over. He spent more than a week sanding the topcoat bubbles for a ~125 sq ft room. He also suggested applying wax as a coat instead of reapplying the finish. I told him to do what he thought would match with the original flooring. He went the wax which doesn't match the existing flooring at all. In the kitchen, where the replaced wood was much smaller I asked them to try using the same finish again after the sanding process. But the sanding wasn't polished out, leaving obvious swirls underneath the new finish. And the finish was applied with a brush leaving obvious brush marks in the finish Baseboards & Repaint: After replacing the floor and applying the finish, they had to reattach and re-caulk/repaint the baseboards and touch up their earlier paint job. The baseboards, weren't lined up evenly and the caulking/paint joins looked like a first grader coloring outside the lines. Throughout the room there were little dents and holes, and any part of the job the required attention to detail demonstrated a shocking lack of it Final Insults: After all this and even acknowledging the remaining issues in the paint and gaps in the flooring. Their "pro" asked me to sign a statement saying I was satisfied with their work. A few weeks later their billing kept trying to contact me to bill me for the "extra" work they had done, telling me that I was delinquent. Whatever bill they were talking about was never delivered to me in app, in text message or email. The followup work was supposed to be guaranteed to be free to fix their earlier mistakes. If anything Setter should be paying me for time and money lost. Not only did Setter force me to pay for their poor work, but I will have to find an actual flooring expert to redo all of their work. And, I haven't been able to rent out the room in the last few months because all of the work is unfinished because of COVID-19.

Victor and his team completed a full remodel of our home, essentially taking it down to the studs…read more The project was completed in about nine months, which I felt was very reasonable, and overall, I was initially happy with the work. In fact, I was comfortable enough with the experience that I recommended Victor to friends and family. Unfortunately, about two years later, we began experiencing recurring mold on the baseboards in our master bathroom, along with water damage to the wall outside the shower. Victor was quick to come out and repair the wall and replace the baseboards, but the problem continued to come back. Eventually, we had another contractor inspect the bathroom, and we discovered that the entire master bathroom subfloor was wet, moldy, and damaged in multiple areas. I brought the inspection and video evidence to Victor, but I was disappointed by his response. Rather than taking responsibility for investigating the underlying issue, he suggested that we had punctured a pipe behind the shower, which was not the case. After further investigation, we learned that the shower waterproofing had been improperly installed. Holes had been drilled through the waterproofing membrane of the shower pan to secure it, allowing water to leak through and eventually cause significant damage to the subfloor. Fortunately, his insurance company came out and inspected as well and found it to be faulty installation, and reimbursed us for the cost of correcting the damage (over $20K). While I understand sometimes mistakes do happen, I found it very disheartening that he would not take responsibility for the damage which made the entire process of redoing the bathroom quite a headache.

Home renovation is not as easy as it looks like it is on popular tv shows, and finding the right…read morecontractor to trust is even harder. Thankfully my fiance and I got a referral to Victor and his team at Castro Home Builders. Victor had attentiveness to detail from understanding our scope of work, meeting at the site for a walkthrough, and ultimately providing a thoughtful bid. He was always responsive via phone call, email or text. Though we decided eventually to go with another general contractor, we had them as a top contender and will plan to use them should our project turn south with our selected GC.

Cesar was great to work with. We had an unfinished dirt basement space where we wanted to build out…read morea bedroom, bathroom, washer/dryer area, and complete some backyard concrete work. We quoted 4 contractors, and JD Construction was one of the best bids along with completion date quotes. Since there were few posted reviews, it was a little bit of a risk, but it paid off very well. Cesar was very attentive to every detail we highlighted, and he had a crew that could handle all aspects of the job (plumbing, electrical, concrete, drywall, tile, painting, and even some drain line digging outside). He followed up on every little detail asked of him and maintained high standards for the outcome. We were very happy with the result and would highly recommend him and his team.

I didn't know who to go to for my repair, went on Yelp and sent out a request. JD construction came…read morethrough and fixed my gate in a timely fashion and was able to cater to a last minute request. The quality of the work is amazing and I trust Cesar with any of my future repairs to my home. I would recommend JD Construction to any friends or family as I know they will receive their money's worth.

Leading Edge repaired the lower part of the wall on both sides of my tub after a leak…read more Very professional process from the beginning to the end. they called to schedule a first visit and explained how everything would go. the repairman was on time during each visit, courteous, respectul of covid rules, and kept everything tidy and clean. The whole process was done in a couple of days. fast! and the result looks perfect.

The best contractor in San Jose…read moreProfessional, smart, Respectful I like to say, many thanks to Valerie for excellent manegment and many many thanks to victor for his expertise, honesty and excellent roof job that he did for us, as well thanks to Osman. And Alonzo for beautiful printing that they did Thank you all.7 stars Helen

Kind of pricy. For installing a simple laundry room light and straighten a drain cap, it costs me…read more$150 (1.5 hrs). And I had to clean up all the left over myself. (Unlike otter handyman service I had before). Last time I had someone from Amazon handyman service to install a light for less than 30 mins. Probably won't hire from here again.

Alex and his team did a fantastic job on my remodel. They did close to a gut job on my bathroom,…read moreleaving only the tub and replacing everything else: installing a travertine floor & surround, new toilet and fixtures. Alex also has great contacts for other services, like reglazing my tub, installing doors, and doing electrical. I've had him come back multiple times over the years for additional projects (painting, new baseboards, etc.) and would hire him again.

Daniel was flexible and responsive while we were arranging a time to come repair some holes an…read moreelectrician cut out of my walls and ceiling. We set up a time that worked for us and he was prompt and courteous. When he arrived, he set down covers and moved my belongings away from the work area to limit the mess. I don't know anything about drywall, but his work looks secure, solid, and smooth. He swept up and cleaned the work area thoroughly before he left. We had a minor miscommunication at the start where I thought painting the patches was included in the estimate, but he explained that in order to do a good job where it all looked perfect, he'd have to paint the entire wall/ceiling in each spot and it would be a bit costly. He gave me a follow-up estimate in case I still wanted him to do it, but I decided to do it myself since I'm not too bad at painting. Everything worked out great until we had to figure out payment. I wasn't aware that they only accept cash or check. I don't have a check book ( it's 2022 ;) ) and I didn't know I'd need to withdraw the large amount of cash from my account beforehand, so I was unprepared. Daniel was flexible with me though and we figured it out. Just be advised when you book an appointment with them that you should ask about what your payment options are and you'll do fine!

I called D&E Drywall for a quote for the water damage on my bedroom ceiling. Daniel responded in 10…read moremins and was very responsive for all the requests from insurance company. The quote is also quite fair (D&E listed the cost of each item in details, unlike another contractor I talked to.) We agreed on a day to start the repair. Daniel texted to let me know 30 mins before his arrival, started on time and finished the work on time. They (it's a two men team) also did a good job cleaning up the dust on the floor. Overall, I am very happy with quality of their work.

After living with a hideous kitchen for 7 years, my husband finally agreed we could use a remodel…read more That was the "pro". The "con" was I had a very limited budget. One of the big jobs was getting rid of our ugly 1980s oak cabinets. I had Home Depot come out to quote re-facing. I had another company quote custom cabinetry. Both were close to or way over my entire kitchen remodel budget. When I finally hired a contractor, he told me about Customcraft Painting and Jeff, the owner. My contractor said Jeff can paint over my entire cabinets to make it look French Country (the look I was going for). I couldn't imagine my ugly oak being turned in to a French Country look. I called Jeff and he brought over samples. I'm pretty good with first impressions and I was really impressed with Jeff. He knows his stuff and I just felt really comfortable but bottom line was despite what a nice guy he is, I was concerned about how much this was going to cost me. Imagine how thrilled I was to find out he is VERY reasonable so I hired him. Customcraft Painting was professional from Day 1. They make sure the rest of your home is protected from any dust and they make sure they don't 'inconvenience' you in any way. Communication was wonderful, too. They showed up when they said would. I can not tell you how many compliments I get on my kitchen and the fact that my friends and family can not believe my cabinets are the same oak cabinets. I will upload some pics soon so you can see Before and After pictures. I wish I could have Jeff & Customcraft Painting paint the ugly oak that's throughout the rest of my house. Highly recommend and hope to do business again with them in the near future.

The job we had for Customcraft was to repaint our patio Arbor (shading). The job was done better…read morethan I expected, Jeff really had gone for an extra mile in finishing the paint job! Before the job was even started, I thought this is not a big deal, my son and I could do that over the weekends... but once the job started, I realized this painting job is bigger then repainting a kitchen Cabinet doors! Jeff explained to me, the old paints needed to be stripped, sanded. Not only that, the original installer didn't properly prime the wood and didn't seal any joints, so over the years, some woods were damaged by water and need to be repaired...all these, Jeff was telling me not because asking for more money, but he was telling me what the problems he had found out, and suggested to me what would be the best solutions and options... I can see, Jeff is kind of guy who would go for an extra mile to finish his job in his high standard of quality. Anyway, pictures worth a thousand words...look at my renewed Arbor in pictures.

Aaron with AG construction remodeled our kitchen and bathroom and some other projects as well. We…read moreloved it and use his company for all our remodeling projects. They do really nice work. Very friendly.

I had them work on my garage. They installed shelves and a new floor anchor for my ebike. They…read moreare very efficient and fast. They were very detailed and the final result looks clean. I would hire them again for sure. Might need a remodel for the inside of my bathroom and Kitchen.