Very upset. That's…read moreright; I'm very upset. I'm upset because I can only give this company 5 stars! They deserve a minimum of 10 stars. The quality of their workmanship is second to none, whether they are building something new or repairing old shoes. The owner, Charlie, is very friendly and willing to spend as much time with you as you need. Even the young woman at the counter is very courteous and friendly. Overall, all my interactions at Tanner's have been a 10-star experience. Review by "Ralph" aka: Roy frim Glenville

This place is amazing. They do it all. They have my boots looking better than when I got them when…read morethey were given to me. I never dreamt they would've looked this good -- I was going to throw them away. And their services are beyond reasonably priced. And great turnaround time. I have zero constructive criticism. Thank you Tanner's Alley!

These people really know their leather! I stopped in here on the hunt for the perfect leather for a…read morediy project I'm working on. The only catch was I didn't have any idea what I was looking... or how to make it (aside from a limited instructable) one of the ladies in the shop quickly stepped up to the plate and even found me a whole side that was on sale. Truly beautiful, beautiful leather. Soft, supple, natural smelling leather. None of that weird metallic smell. I did find that the tools were a bit on the expensive side but if you have no idea what you're doing or what you need...online shopping doesn't compare.

The leather is top-notch and the employees are very knowledgeable and skilled at working with all…read moreleathers. I really wasn't sure what I was doing exactly but Mary helped me choose the best leather for me to have a backpack made! She was so knowledgeable and really took her time with me and knew exactly how to answer all my questions. Ask for Mary! Truly the best experience! I will be returning!

This place is amazing!!!! Not only was i able to get the tire I needed but I also found out about…read moretheir huge selection of helmets and riding gear. I highly recommend checking out the boot selection as well. Friendly and knowledgeable staff is also a plus. The price on tires is the lowest I've seen thus far as well

We've been loyal customers of your shop for some time now and have purchased many items over the…read moreyears, always receiving excellent service--until now. My teenage son recently visited the store on his own, excited to ask questions and learn more about motorcycles. Instead of being welcomed or supported, he was laughed at by the staff and told to "do his homework." This kind of dismissive, condescending behavior toward a young person is unacceptable. He left feeling embarrassed and discouraged, which is the opposite of how any potential rider or customer should feel walking into your business. What made the situation worse was how my concern was handled when I called to follow up. Rather than showing any understanding or accountability, the staff brushed it off, claiming my son had "taken it out of context." It felt like his age and inexperience were used as an excuse to ignore the issue entirely. The staff chose to deflect blame onto a teenager--further minimizing a valid concern. It's incredibly disappointing to see such a stark difference in treatment simply because he came in alone. Whether it was because of his age or something else, the message was clear: he wasn't taken seriously. That kind of attitude doesn't just hurt your reputation--it alienates the next generation of riders. We'll be taking our business elsewhere from now on, and I would caution other families to think twice before supporting a place that doesn't treat all customers--regardless of age--with basic respect. Do better!

They were gone, vacant space, out of business. Sad that no one kept the company website updated. I…read moredrove 40+ miles through thick traffic.

The Wilsons Leather Outlet is one of the few stores in the Hagerstown Premium Outlets that seem to…read moregrasp the concept of an "outlet". I'm not a huge fan of their my-name-is-Shaft-and-I'm-a-Bad-Mother-F'er or their yes-NASCAR-is-a-real-sport-even-if-the-supposed-sport-is-just-a-bunch-of-guys-turning-left-for-four-hours style...but at least all of their stuff was marked down enough as to warrant a browse through. I even found a cute black and white trench coat (that I didn't need) that was marked down from $250 to $31. Heh. Now *THAT* is an outlet store.

The name says it all. If you want a store with a mix of antiques, vintage & collectible choices…read morethis is it. A large organized store with dealers offering sale items and friendly staff AND it is open on Wednesdays.

Very nice man, been in business for years and years!!! 1101 Scalp Avenue. My shoes were finished…read morewhen he said they would be, so good to have my favorite shoes again!!!

Went to see this gentleman today for advice and products to alleviate plantar fasciitis pain…read more Walked away with my Skechers outfitted with exactly what I needed to alleviate pain. And I walked normally for the first time in months. As I admired the Coco family's ingenuity & wisdom about shoes and happy feet and had Sam's help in fitting my dancing shoes since I was 4 years old, I was not disappointed. Max's knowledge and advice gave immediate relief. The inserts he sells were cost effective too.