Internet is terrible. High packet loss. Unstable connection. Waste of money. Customer service is…read moreuseless.

I moved and returned the equipment only to get billed for unreturned equipment. It is impossible to…read moretalk to an actual live person and the live chat is useless. All numbers are AI and have been unable to resolve my issue. I will never use Frontier again nor their parent company Verizon!

Josh, Isreal and Andrew took excellent care of us by going above and beyond to make sure we had the…read moreequipment we needed to resolve our WiFi box issue. Thanks!

Previous visit had been torturous, but this visit on Sunday was pretty decent, I just needed to…read moreswap out a modem, when I first got in I had no idea what to do or who to talk to. I had to ask sitting customer what we had to do and they said approach one of the employees and give your name, so as I walked to a employee who was working with a customer asked my name and had me sit down. After 4 names were called I was next, the associate was friendly, quick and excellent, got my modem and spent 2 minutes with him. Had a good visit. Maybe Xfinity should have a sign telling customers to tell any employer to give their name so that the customer doesn't feel awkwardly rude.

I'm not trying to hurt a neighbor, but Advanced Wireless charges $224/mo. for its service that…read morepromises but rarely delivers 50 meg service. The speed averages 25-30 megs down (about what HughesNet delivers) and it is down at least once a day, even if briefly, with 12 hour+ outages at least once a month. The list of excuses for outages is long: -- It's cloudy and the site runs on solar panels. (Why don't you have generators?) -- We're being vandalized by competitors. (Ever heard of a fence?) -- It's the weekend and we didn't know the storm would be so bad. -- (Usually on Friday evenings.) We can't get anyone out till Monday. -- And on and on. You get the picture. My opinion? This company doesn't have the necessary capital to provide reliable service. I don't expect perfection. No company has 100% uptime. But this is the worst I've experienced since the early days of the internet here. As you can see, I have ordered the hardware from Elon Musk's Starlink (a division of SpaceX: www.starlink.com). Half the price of Advanced Wireless, Impulse, and others with reported speeds of up to 384 megs down. That's more than Spectrum gets in cities! The people at Advanced Wireless are nice. I've spoken to them all at least once, it seems. Best of luck to them going forward!

I do not recommend Advanced Wirelss at all. They are not about customer satisfaction at all, just…read moreabout your money money money. It's also worth mentioning, their internet service is less than average quality. *Now Cue the owners reply. Her go to excuse is "Companies like Comcast and Charter don't do that". Lordy. I don't care what they do and don't do. You do the right thing for YOUR customers.

I needed account information so my daughter could leave the family plan. since the account is on…read moreauto pay I couldn't even find the account number! I was just about to jump in the truck and drive thirty miles to Santa Maria when I thought I'd try calling. A person answered the phone. In less than seven minutes Mohammed took care of everything. I've always experienced great service at tat Verizon store on Bettaravia.

Had an ongoing problem with Verizon concerning getting a phone returned to them for credit after…read morepurchasing a new phone after two months I went to this Verizon in person and Gabby one of the managers was able to assist me immediately and take care of the problem immediately. Thank you.

I have had every satellite service in our area. They are all the same and all have data limits that…read moreare expensive and run out in a few days of the new billing cycle. It's been almost 12 years and I finally have internet worth paying for. I felt hopeless with no other options until I heard of the WiFi services. After contacting all the WiFi services I had heard of I was still feeling hopeless. The only way to get service to my home would cost a ton of money up front. I mean $1000 plus just to get signal. I was referred by a friend to Surfnet. A company I had never called because I didn't know they existed. Sure enough they could get clear line of sight to their towers and now I have an amazing internet service and it was $179 for the install and equipment I needed. And $79 a month for service. I can stream and all that with no worries. Thank you Surfnet. Installation looks clean and neat and the guys were polite and friendly. No more big satellite dish that cost way to much and really just sucked. My kids can game. We can stream movies. And we don't have to monitor every thing we do because we have unlimited data.

I would not recommend this company unless they are your only option. Our internet is not only slow…read more- it goes out AT LEAST 1x a week - absolute minimum and on average 2-3 times a week. And it's not a few minutes when it's out, it's the ENTIRE DAY. If you have service on your phone, I would just get a hotspot. We have tried everything - it's just bad. You're still paying for the hours that your internet is out, you may as well spend it on something that works. Our area isn't that rural. I don't understand how the service can be so poor.

My friend Johnny recommended me to take my phone to 805 fix in Santa Maria next to big 5 Shopping…read moreCenter. my phone wasn't charging properly thought I had a broken charging port. The gentleman said let me clean it first gave me the price. He clean the port I asked them. Can I take the phone to my truck and , checked out it out first he respond absolutely. It worked great I gave him the money and I left very happy save me $110. 5 stars

Went in thinking I needed to get my charging port fixed but was told it might just be dirty and all…read moreI needed was a cleanup and It did. Was also free which was great

Awesome, consistent service for YEARS from this company! Thank you, Jeff Buckingham for paying…read moreattention to our law firm's network and for calling me on Sunday to warn me that our fiber was down so that we could have a shot at repairing it well before our week started. As a result, we were able to get it back up on Sunday and no one at our firm was the wiser. I would definitely recommend your service to anyone that asks and please feel free to use our firm and me as a reference. Z Naccasha

I have worked with many network/co-location companies, large and small, none compare!…read more Digital West Networks provides impeccable service. I never have to worry about the details, Tim and his team provide exceptional expert skills to address any opportunities that arise. I recommend Digital West Networks for all companies who require high quality customer service, from tiny start-ups to well established companies. In the past 7 years, I have transitioned the server infrastructure of 3 companies to Digital West Networks and would do another if the opportunity presents itself.

They did a marvelous job - great attention to detail and to our preferences. They were here on…read moretime, worked tirelessly and didn't leave until we were comfortable with how the equipment was installed and knew how to operate it easily. Thank you

I called to ask about upgrading my antenna. Whoever answered my phone call basically didn't want to…read moredeal with me because it wasn't a new setup. I asked about fixing where my antenna was put on my house, but he didn't feel like putting it higher on the roof . He said it was hard. I told him to forget it. I didn't want to beg someone to help. I was trying to get better reception for my mother who watched tv a lot very sick. Avoid!