Liked: The location is perfect - not a misnomer - it sits a block away from the piazza where the duomo sits. The area is lined with cafes and options for restaurants, pharmacy, and small grocery stores. The area is central and that is what you're paying for! The staff are very kind and helpful. Vanessa was really great and I'm forgetting the other lady's name but she was incredibly friendly and professional, too! The staff made it a great experience!
Disliked: Lots of stairs. There's a small elevator and it works out but the hotel has a unique layout and use of stairs. The parking lot is a bit hard to get to since the area is filled with one-way roads so you have to follow their instructions or else it's easy to get lost.
Would recommend for the location, staff and room! read more