Traveling from CA to MA and had a broken valve stem. Shop was pretty busy and they managed to fit…read moreme in and get me back on the road rather quickly. Everyone was very pleasant and professional.

Always responsive, attentive, resourceful and helpful. I've never been disappointed with the…read morequality and timeliness of their service.

The service was quick. The markup price for parts was a bit disheartening and outrageous. I was…read morecharged $697.84 dollars for 2 front-mount struts ($348.92 per strut) The labor isn't included in this price. Make sure you buy your parts yourself and then get them installed. Or you will pay double the price. In total I paid $1105.41 to purchase 2 struts and get them installed. And an alignment he said I needed. I have a mid-size car.

My mother and grandmother used to take their cars to him and when I got my license 30-ish years…read moreago, I took my car there too. Mark has been honest and amazing every time. He explains everything to me in a language I could understand and I never feel like he's taken advantage of my lack of knowledge about vehicles. He was understanding when I was a 'kid' and struggled to pay for necessary repairs and told me when he thought it was time to trade in the vehicle. He's watched my grow up while my mother was a customer and I won't take my car anywhere else.

What a truly refreshing experience - if every business/person showed as much kindness, efficiency,…read moreand accuracy, as well as Value, as Nolan's offered me the world would be a much better place. I called Nolan's when my car was in desperate need of attention as the check engine light lit up when I was on my way to work just 16 hours after getting it back from being serviced at the Honda dealership. The gentleman that answered my call informed me that he was slammed and the only one there due to others being on previously scheduled (& well deserved!) vacation. I could tell he was absolutely swamped but probably heard the desperation in my voice. I was told to bring it in & he would find time for it. He looked at it the same day, let me know it was a transmission issue & would work on it - this was a Thursday. By Saturday at 3PM, I was back in my car with the transmission issue fixed and check engine light off - all for a very reasonable price, especially given the dire situation I found myself in. However, what stood out for me was not just the value and efficiency - it was the kindness and compassion. I would and do recommend Nolan's to everyone I meet - they're the best!

I had car problems on a road trip and randomly called Nolan's. They sure made my day. Not only did…read morehe fix the problem, Bob was kind and insisted on helping me right away. He made a tough problem right for an older woman traveling alone only halfway to my final destination . Big huge thank you!!.

This shop is the best! They got another year out of my car and fixed it up when another shop told…read moreme to junk it! Finally the car did die the following year and they handled that well too (frame was rusted out). The staff on the phone are marvelous. the waiting area is convenient and comfortable to all and I noticed there was even a baby changing area! As a woman I can tell you I was treated well there where st some other places I've been treated like I was an imbecile and disregarded-not at Harrell!! I liked how I could communicate to them directly via text and got an immediate response from a real person every time-very impressive! This place is managed well! I had a five-star experience all the way around. Mr. Harrell give the staff a raise! Keep these staff members doing what they are doing now because it's all good. When I need a service again I'm coming back!

After dropping over $5,000 on February 06, 2026 to have some "issues" fixed I was back less than…read morefour hours later the first time it died at the end of my drive way due to the gas line not being hooked up. Then it was back again one month later with another issue after my 2020 Dodge Durango was in their possession for three days. First time I had it on the highway the check engine/start stop warning lights (SEE ATTACHED PICTURES) lit up my dashboard and the engine was sputtering and pulling. Called Harrell Automotive the next day and they ran a test on it and said it would be another $850.00 to now replace 6 spark plugs. After receiving the invoice after the job was supposedly done it was $999.95 owner discretion of "supposed" work done. Average price to change 6 spark plugs is approximately $650.00. Fast forward to March 22,2026 I have had my Durango back in my possession for twelve days and when I drove it past 50 mph same issues happen again, and same EXACT diagnosis (SEE ATTACHED PICTURES). I'll let fellow customers decide but I do not deal in coincidences, especially the same exact diagnosis. All of this was after Michael(Owner) reached out to me and asked how we could rectify the situation after leaving a negative review just two weeks ago. I gave him the benefit of the doubt but same diagnosis in less than a month, makes a customer wonder was there even work done or was just an invoice written up? No one will ever know because we as customers do not know what goes on behind the garage walls. There is always an excuse "when a vehicle breaks down it can get expensive" Always have an answer for everything. Their mechanics must eat real good at the expense of their customers. They say they treat us like family, I would not want to know how they treat enemies. How does someone's vehicle have more problems after Harrell Automotive has possession of it? I am from Erie born and raised and I do not like people who come here and overcharge for shotty work and then have the nerve to call us family. They say in their commercial that they will wash your car for free and they will do the job RIGHT THE FIRST TIME. Fellow Erieites PLEASE read and listen to my review and do not give this company your business, there are so many other GREAT HONEST garages in town that deserve your business for a fraction of Harrell's cost. Do yourself and favor STAY AWAY and you also save a lot of time and money. He doesn't care about us local people anyway. He is not from here he is just looking to pad his pocket book get a nice retirement check out of us and move on with his life. Finally pictures and diagnostic do not lie, I urge everyone to buy themselves a personal vehicle scanning tool. They pay for themselves UPDATE I received a phone call from the owner this morning on March 24, 2026. He told me I was blasting him, and then I received three text messages from his wife, Recommending I call the owner and apologize, for what? My still disabled vehicle. Here is where they are dishonest and I attached the texts to my photos (SEE PHOTOS) and I will quote her word for word. "In Brian Cohick's case, the "owner discretion" he refers to is Michael's charity to a disabled Veteran and Brian did not pay any portion of the $999.95". Ok folks here's the truth why I did not pay because the owner called me on my cell phone asking me what could be done. I said fix my vehicle and I do not want any more lights coming on. He asked me to take down my original review in return for the work that was supposedly unrelated to the $5,000 I gave them a month prior. According to Harrell Automotive spark plug and wiring repair costs $999.95 HAHA. As for her closing statements about honesty, I was honest when I removed the initial review and was a man of my word until the same issue and diagnostic came up (SEE PHOTOS) in which I informed Michael if it does the review will go back up, again I am a man of my word. She also states that it's not uncommon for more problems to occur after fixing another one, REALLY? After the initial $5,000 I gave them it's not uncommon for another $999.95 issue to occur (work performed in exchange for removal of initial review). She also stated we stand behind our work, first we will hit you with $5,000, then a week later oh $999.95 spark plugs? HMMMM interesting. Anyone in Erie who let's them touch your vehicle and have not read all the reviews, good or bad please read them all. Fair shake. But do not say I didn't warn you. Lastly please look at all the pictures I have attached carefully and think about your decision. Erie Strong!!!!

Have been taking my vehicles to Roy's Auto Service for over a decade to get repairs and annual…read moreinspections, and have always been pleased with the results as well as the fairness of the pricing. Although I don't live nearby anymore, still bring my car to Roy's when it needs something.

Have been with this place for almost 20 years. Fair and trustworthy service. I always refer…read morefamily and friends and they are always satisfied in the support and work performed. I wouldn't go anywhere else.

Terrible, twisted my tie rod boots around the rack and pinion. Would not recommend, good for time…read moreavailability, but if there's no consideration for people's cars you can forget having anywheres near 5 stars. 1 star is adequate enough.

Incredible! My husband and I got a flat tire at 9pm on a road trip. I called the next morning, and…read morethey were able to see me as soon as they opened at 8am. We were back on the road with a new tire by 9:30am. All the staff members were very kind and explained clearly what was wrong (our tire had wall damage). The manager gave me a great price on the replacement tire and labor. They helped us out of a pretty bad jam so quickly, I am very grateful!

The service was excellent and the work done was top-notch. They did all the work within the…read moreestimated cost and time. The quality of their work was beyond my expectations and I would recommend them to anyone. The owner and office manager were very personable and explained the process and expectations very well. The paint match was perfect and car looked like new when I got it back. They helped arrange my rental and had it brought to me when I dropped off my car for repair, then took care of having it returned when I picked it up. This is the only shop I will ever use for repairs.

Smith Collision has worked on every car I've ever owned. While moving to Maryland, I was involved…read morein an accident that caused severe front-end damage. I brought my vehicle to Smith Collision, and even though parts had to be ordered and I waited until my next trip home for repairs, the entire experience was smooth. The staff was friendly, helpful, and professional throughout the process. My insurance company in Maryland had no issues working with them, which speaks to Smith Collision's strong reputation. Their work is exceptional, and I trust them completely. I hope I never need repairs again--but if I do, Smith Collision is the only place I would take my car.

I would like to say I'd highly recommend Enormous mobile specialties. They are very kind courteous…read moreand fix my vehicle without any question they take the time to do it right the first time I highly extremely highly recommend them during they worked with me on the issues that I was having with my vehicle And would highly say they were very kind very courteous very fast.

Very professional and friendly people. Was taken care of quickly and employees are very friendly…read moreand knowledgeable. Definitely recommend!

I arrived desperately without an appointment after getting a jump start, randomly selecting them…read moredue to their proximity. They did a long overdue battery replacement and found and attended to numerous other important issues. I could not have been more pleased by the quality of the work done and the pleasant waiting experience. I was so relieved to have the work done by a very skilled mechanic. I highly recommend them and am so happy to find a repair shop I can totally rely upon.

Had to have them fix two rear windows that were not going up or down anymore. Quick, friendly and…read morefair on price.

I can't tell you how wonderful the Team is at Dennys ServiceCenter…read more Being 53. buying / repairing cars since age 16. Iv lost all faith in auto repair until I went to Dennys in an emergency need fix. They restored my faith. Kind, courteous. No BS just straight facts and cost. Easy going great counter conversation and friendly atmosphere. Thank you .

Very polite they got me car in and out in the same day no bull with them , all u front and honest…read more, love em