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Services - Dunk'N Dogs
Bath and groom only
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We love bringing Cheeky here! They always take amazing care of her and make her so pretty. We usually book with Erica, who is always great, but when we need to get her in ASAP, we book with whoever is available the earliest, and in my experience, all of the workers here do an amazing job.
I am writing this with extreme disappointment as my most recent experience has brought me here. I used to use the self wash station frequently, and this time I inquired for a full grooming as I needed to spend time cleaning our home for our reset day. My dog is very high maintenance and requires a thorough level of care. Half of the staff here is very kind and welcoming (Lexie is a very sweet woman, who we will miss dearly). The other half are very rude women who cannot be bothered to assist with check out or anything. After speaking with the owner Jeannie, the head groomer Erica, and the manager Paris, they told me they couldn't do anything to assist with my major concerns of how my dog was groomed. Pictures attached for reference on what was supposed to be the full spa package. ($120.75) - ears were not cleaned - paw pads were knicked when they shaved the fur - his face was still oily, was not washed properly - nails appear to have not been touched - top of paws have a very chopped cut, proper tools were not used. There are also very long pieces still present - he had an adult flea on him (thankfully I was able to catch it) - hind legs + tail were not trimmed - I brought personal shampoos, they could not confirm if they were used. He does not smell like any of the products I use for him - his behind was not properly cleaned - package includes a bandana, did not receive one The whole purpose of the review is to communicate that the service paid for was not delivered. The lack is accountability and rebuttals to excuse the mishaps is disheartening and disappointing. In the end, I was given a full refund because all they could tell me was I either had the choice of a full refund with cut ties (I am not welcome back for business) or they "fix" what they did to my dog. How can your team fix agitated paw pads, from a cut you did? How can you fix the overly chopped fur on his paws? Am I supposed to trust that a second wash will be thoroughly completed when it wasn't done the first time? I'm very sad to leave this place, and I'm even more sad the good staff spoke to me the way they did, as if I wasn't a loyal customer to begin with. I expressed I wanted to reach a resolution, because I wanted to be a returning customer. However, they were very annoyed with me and it is clear I am not welcome. I have spoken so highly of this place to all of my fellow dog friends, and I'm sad to share this review and furthermore update my friends of all that happened. They were very kind to offer an extremely personal gesture, however when it was followed up with, "Given the circumstances, I don't think we will be doing that anymore" and that is heartbreaking. I am actually heartbroken by the whole experience. I started coming to this place because at my very first time here, I had met Jeannie who was very kind, so I thought that is a no brainer - I can trust to bring my soul dog here. After speaking with her today, it is clear I was sadly mistaken. If you're okay with a chaotic environment, and just need a cheap self wash then I would recommend this place. However, I'm not sure I would recommend them for anything else since it seems to be of a huge inconvenience for them.
I've taken my dog Lele to Dunk N Dogs for about 2.5 years now and each time she's received great service! I have booked full grooming with the extra spa package with Rafael, Deanna, Dena, and Andrew. They take my requests into consideration and the employees are very friendly. The spa package includes teeth cleaning, nail trimming, extra conditioning, bandana, and a treat bag. Booking an appointment with them is convenient through their website. The appointments have ranged between 1.5-3 hours depending on how busy it is. They usually give you a timeline and will text whenever they're ready for pick up. Parking is *typically* pretty easy depending on what time you go, however, there were a couple of times when I had to keep circling and waiting to find an open spot. They share a parking lot with other businesses. Overall, service is great and will continue to be a customer!
I was looking for a place to get my dog groomed because his hair was getting too long and his usual groomer was not taking any clients at the moment. I found this place on Yelp while I was doing my search and got a different quotes from a couple of different places. What drew me to choose this place was the great reviews and they were not wrong! I was so happy to be able to make an appointment at such short notice. I called around 5pm on Thursday for a 3pm on Friday appointment. Scheduling went very smoothly. Checking in my dog was a smooth process as well. Deanna was my dog's groomer and she gave an accurate estimate of when my dog would be ready. She also gave my dog the exact cut I had asked. Thanks so much! Will definitely be coming back!
First time customer! Great experience! Our dog was skunked and needed a wash bad!!! Dunk n Dog were great! De-skunked, washed, cut nails, etc. My dog doesn't NOT like his nails done but they were able to do it . Will come again.
Thank goodness for Dunk N Dogs. After a fun day at Ocean Dog Beach, the sandy pups needed a thorough self-wash and rinse to clean off the saltwater and fun. Haha. We were able to walk right in and grab a tub for both dogs. Rules and instructions are posted on the wall. Towels and grooming supplies are readily available for use. Everything was great! The staff was accommodating to ensure we had all that we needed. The blow drying machines were heavy duty and took less tg than 20mins with all the fur. Prices are reasonable. Great San Diego gem!
If I could leave 0 stars I would. They absolutely MESSED UP my dog. She is a doodle mix and was pretty matted but no worse than I have ever brought her in before and they completely shaved her to the bone. Even her face which my father told them specifically not to do, and gave no consultation or even asked if this was okay. I can't even recognize my dog, and they didn't even apologize or offer to refund us. NEVER COMING BACK. Take your business elsewhere.
The staff is really friendly and it shows that they genuinely care about the animals in the shop. Very helpful with recommendations. Our dog is 110 lbs and still a pup and this is the easiest place to bathe him for the most affordable cost
This place is still incredible!! Came in today and utilized the self service dog wash station - The system they use is incredibly easy with shampoo built into the nozzle - everything is kept very clean - They've got all the products you need but you can save a few bucks if you bring your own products - Cadence was an absolute gem as she was able to handle cutting some extremely long nails on a dog that wanted nothing to do with getting his nails cut. It was incredible that she stayed so calm and was able to confidently get the job done!! Couldn't have been happier with my experience. This place is amazing highly recommend!! @neeks93 on insta
3 months ago
5 months ago
Business owner information
jeannie p.
Hi Becky,…
1 year ago
Quick little stop here to get my dogs nails trimmed. It was a quick and painless stop. It cost 17 dollars for the machine or 12 bucks for a nail clipper. Semi cheaper than petsmart / petco and you're supporting local ! They took him to the back and up on a table before majority of the self wash station started. They asked a few questions and then I exited because he's extra dramatic if I'm around. He was in and out in about 8 minutes. Solid job they did. They told me he started to foam a little bit at the mouth which signals he was stressed. I browsed around and they have a small store front but lots of products just not a ton of each in stock. They had frozen treats, ground beef, dog food, toys etc. Staff were pretty great and so that's a bonus. read more
1 month ago
1 year ago
9 months ago
We love bringing Cheeky here! They always take amazing care of her and make her so pretty. We usually book with Erica, who is always great, but when we need to get her in ASAP, we book with whoever is available the earliest, and in my experience, all of the workers here do an amazing job. read more
1 year ago
I am writing this with extreme disappointment as my most recent experience has brought me here. I used to use the self wash station frequently, and this time I inquired for a full grooming as I needed to spend time cleaning our home for our reset day. My dog is very high maintenance and requires a thorough level of care. Half of the staff here is very kind and welcoming (Lexie is a very sweet woman, who we will miss dearly). The other half are very rude women who cannot be bothered to assist with check out or anything. After speaking with the owner Jeannie, the head groomer Erica, and the manager Paris, they told me they couldn't do anything to assist with my major concerns of how my dog was groomed. Pictures attached for reference on what was supposed to be the full spa package. ($120.75) - ears were not cleaned - paw pads were knicked when they shaved the fur - his face was still oily, was not washed properly - nails appear to have not been touched - top of paws have a very chopped cut, proper tools were not used. There are also very long pieces still present - he had an adult flea on him (thankfully I was able to catch it) - hind legs + tail were not trimmed - I brought personal shampoos, they could not confirm if they were used. He does not smell like any of the products I use for him - his behind was not properly cleaned - package includes a bandana, did not receive one The whole purpose of the review is to communicate that the service paid for was not delivered. The lack is accountability and rebuttals to excuse the mishaps is disheartening and disappointing. In the end, I was given a full refund because all they could tell me was I either had the choice of a full refund with cut ties (I am not welcome back for business) or they "fix" what they did to my dog. How can your team fix agitated paw pads, from a cut you did? How can you fix the overly chopped fur on his paws? Am I supposed to trust that a second wash will be thoroughly completed when it wasn't done the first time? I'm very sad to leave this place, and I'm even more sad the good staff spoke to me the way they did, as if I wasn't a loyal customer to begin with. I expressed I wanted to reach a resolution, because I wanted to be a returning customer. However, they were very annoyed with me and it is clear I am not welcome. I have spoken so highly of this place to all of my fellow dog friends, and I'm sad to share this review and furthermore update my friends of all that happened. They were very kind to offer an extremely personal gesture, however when it was followed up with, "Given the circumstances, I don't think we will be doing that anymore" and that is heartbreaking. I am actually heartbroken by the whole experience. I started coming to this place because at my very first time here, I had met Jeannie who was very kind, so I thought that is a no brainer - I can trust to bring my soul dog here. After speaking with her today, it is clear I was sadly mistaken. If you're okay with a chaotic environment, and just need a cheap self wash then I would recommend this place. However, I'm not sure I would recommend them for anything else since it seems to be of a huge inconvenience for them. read more
Business owner information
jeannie p.
Hi Mackenzie, I am sorry you are so disappointed with your…
3 years ago
I've taken my dog Lele to Dunk N Dogs for about 2.5 years now and each time she's received great service! I have booked full grooming with the extra spa package with Rafael, Deanna, Dena, and Andrew. They take my requests into consideration and the employees are very friendly. The spa package includes teeth cleaning, nail trimming, extra conditioning, bandana, and a treat bag. Booking an appointment with them is convenient through their website. The appointments have ranged between 1.5-3 hours depending on how busy it is. They usually give you a timeline and will text whenever they're ready for pick up. Parking is *typically* pretty easy depending on what time you go, however, there were a couple of times when I had to keep circling and waiting to find an open spot. They share a parking lot with other businesses. Overall, service is great and will continue to be a customer! read more
4 months ago
7 months ago
10 months ago
11 months ago
I was looking for a place to get my dog groomed because his hair was getting too long and his usual groomer was not taking any clients at the moment. I found this place on Yelp while I was doing my search and got a different quotes from a couple of different places. What drew me to choose this place was the great reviews and they were not wrong! I was so happy to be able to make an appointment at such short notice. I called around 5pm on Thursday for a 3pm on Friday appointment. Scheduling went very smoothly. Checking in my dog was a smooth process as well. Deanna was my dog's groomer and she gave an accurate estimate of when my dog would be ready. She also gave my dog the exact cut I had asked. Thanks so much! Will definitely be coming back! read more
2 years ago
First time customer! Great experience! Our dog was skunked and needed a wash bad!!! Dunk n Dog were great! De-skunked, washed, cut nails, etc. My dog doesn't NOT like his nails done but they were able to do it . Will come again. read more
2 years ago
Thank goodness for Dunk N Dogs. After a fun day at Ocean Dog Beach, the sandy pups needed a thorough self-wash and rinse to clean off the saltwater and fun. Haha. We were able to walk right in and grab a tub for both dogs. Rules and instructions are posted on the wall. Towels and grooming supplies are readily available for use. Everything was great! The staff was accommodating to ensure we had all that we needed. The blow drying machines were heavy duty and took less tg than 20mins with all the fur. Prices are reasonable. Great San Diego gem! read more
6 months ago
2 years ago
If I could leave 0 stars I would. They absolutely MESSED UP my dog. She is a doodle mix and was pretty matted but no worse than I have ever brought her in before and they completely shaved her to the bone. Even her face which my father told them specifically not to do, and gave no consultation or even asked if this was okay. I can't even recognize my dog, and they didn't even apologize or offer to refund us. NEVER COMING BACK. Take your business elsewhere. read more
Business owner information
jeannie p.
Hello Kiely. My appologies for your grooming experience. I texted…
3 years ago
The staff is really friendly and it shows that they genuinely care about the animals in the shop. Very helpful with recommendations. Our dog is 110 lbs and still a pup and this is the easiest place to bathe him for the most affordable cost read more
This place is still incredible!! Came in today and utilized the self service dog wash station - The system they use is incredibly easy with shampoo built into the nozzle - everything is kept very clean - They've got all the products you need but you can save a few bucks if you bring your own products - Cadence was an absolute gem as she was able to handle cutting some extremely long nails on a dog that wanted nothing to do with getting his nails cut. It was incredible that she stayed so calm and was able to confidently get the job done!! Couldn't have been happier with my experience. This place is amazing highly recommend!! @neeks93 on insta read more
Self-wash review*** Price: $20 to bathe my golden -No need to make an appointment for self-wash, they accept walk-ins -Aprons, towels, soap, blow-dryer, and even grooming brushes are part of the service -Workers are friendly read more
3 years ago
3 years ago
My boyfriend and I have been here to get 3 of our dog's nails trimmed once, and everyone we encountered were nice and caring towards our dogs. So, we decided to make an appointment and take our poodle here for a much needed grooming (rather than our usual place, Dirty Dogs). We just moved from Del Mar to La Jolla so this location is also a lot more convenient for us. I called last week to make an appointment for a Monday at 11am, and they also sent me a text reminder asking me to confirm. Yesterday I called and confirmed my appointment again, where they also sent me a form to fill out as well. This morning I come into my appointment about 5 minutes early to check-in. They let me know that Deanna, (I believe is her name?) would be grooming my dog today. So I wait around for a few minutes in the grooming area while they look for my appointment at the front desk, and eventually ask me to come back to the front. The groomer, I believe, gives me a strange look and says that I'm early and that my appointment is scheduled for noon. I respond, confused, saying that my text confirmation says 11am. I've attached the screenshot in my review. She was not very nice about the situation and didn't seem to even want to say sorry for the mix-up. She blamed it on some glitch in the system, and says that my appointment has always been scheduled for noon, and if I wanted, that I could leave my dog there but that she would be in a kennel for 4 HOURS. I'm sorry, what? Of course I wouldn't want that. So I politely ask her to cancel and she says "Ok, that's fine." Even if there was a glitch in the system, or your scheduler accidentally did a mishap, I still received a text confirmation and called to confirm the appointment as well-- so the least they could've done was assess the situation from a more understanding perspective. I really wanted to get my dogs regularly groomed here, given the location and seemingly good reviews. But, my own experience was not a good one and I won't be recommending this place to either of my friends or family. I will be taking my dogs back to Dirty Dogs. read more
3 years ago
After our beach walk, we always take Gracie to get her bath at Dunkin Dogs! They have all the supplies for self wash. Highly recommend them read more
1 year ago
3 years ago
My "PASSION " looks great and happy I hope she enjoys her freedom from. From dread locks. Easier to keep clean read more
2 years ago
4 years ago
I take my small mixed breed dog here for a bath and nail trim with the groomers about once every 6 weeks. The groomers are always very kind and seem to take great care of him. I appreciate that you make the appointment and the grooming is done right away, so he's usually only there for 30-45 minutes, unlike other places like petsmart where your dog may be in a kennel for several hours which I'm not super comfortable with. I can't speak to actual haircuts as my dog doesn't need that, but the bath is nice and they do a "blueberry facial" so he always comes home smelling really good! It can be a little hectic in the store and wash area for drop off and pick/up, but I've had good experiences with the staff so far. read more
1 year ago
2 years ago
11 months ago
11 months ago
2 years ago
Dunk'N Dogs is a great grooming company. I'm always happy when I leave with my girl Andrew is who grooms her and he's terrific! read more
2 years ago
Took ion my dig and got estimate before getting groomed. Was not notified that hey we're going to charge extra for an additional service, which they were supposed to.. also did not trim nails as they were told to do. Very shoddy service. read more
2 years ago
I love this place! I always bring my dogs to Del Mar Dog Beach, and I make the drive down here because it's worth it!! The people here are so sweet and nice, answering any and all questions I had. I always do the self wash, and there is no time limit. They also give a $2 discount if you bring your own shampoo. It's $3 for the blow dryer, so everything is reasonably priced. They clean very well after shedding dogs (huskies and my german shepherd)! My dog is reactive, and everyone is kind about it by giving my dog space she needs! 10/10 would recommend for self-bathing. Their selection of dog goodies are amazing too! Lots of products and treats for all kinds of dogs. My dog doesn't need haircuts, but I see them doing haircuts in a safe and calm way! I can't rave anymore about this place haha! read more
2 years ago
It's a great place to do the self washing service! It's affordable and the staff are always extremely nice and helpful. It's my go to place for self wash, even after I moved further away from it I still make the drive there. And our doggos are super loud and crazy and fussy and this place accepts us regardless read more
1 year ago
2 years ago
Love coming over to Bay Park to get our groom on. Nice easy going, relaxed place. Everyone is nice and Freddie always leaves happy as a clam! Thanks to Dena for always doing such a good job! read more
3 years ago
Love coming here & so do My Pups Enzo & Aston they arrive and know. The staff are always pleasant and welcoming. This location has large self wash tubs and ramps if you pup needs help. They have 3 dryers for your use to get them ready. If you prefer they have groomers as well. After baths they have a good selection of tasty treats for the pups to get something to take home read more
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More info about Dunk'N Dogs
Ask the Community - Dunk'N Dogs
Can we bring our own shampoo and conditioner for our dogs?
Yes It's your dog and you know what's best for them
Do you guys do flea treatments for dogs?
Yes they do! It is a little extra and they can even get in to you if you're in the self wash but it is available as an upgrade for all services.
Review Highlights - Dunk'N Dogs
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