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    Dunk'N Dogs

    4.5 (660 reviews)
    Open 9:00 am - 6:00 pm

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    Response time

    50 minutes

    Response rate

    100%

    Services - Dunk'N Dogs

    Bath and groom only

    Full grooming

    Pet haircut

    Dunk'N Dogs Photos

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    Recommended Reviews - Dunk'N Dogs

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    Reviews With Photos

    I am writing this with extreme disappointment as my most recent experience has brought me here. I used to use the self wash station frequently, and this time I inquired for a full grooming as I needed to spend time cleaning our home for our reset day. My dog is very high maintenance and requires a thorough level of care. Half of the staff here is very kind and welcoming (Lexie is a very sweet woman, who we will miss dearly). The other half are very rude women who cannot be bothered to assist with check out or anything. After speaking with the owner Jeannie, the head groomer Erica, and the manager Paris, they told me they couldn't do anything to assist with my major concerns of how my dog was groomed. Pictures attached for reference on what was supposed to be the full spa package. ($120.75) - ears were not cleaned - paw pads were knicked when they shaved the fur - his face was still oily, was not washed properly - nails appear to have not been touched - top of paws have a very chopped cut, proper tools were not used. There are also very long pieces still present - he had an adult flea on him (thankfully I was able to catch it) - hind legs + tail were not trimmed - I brought personal shampoos, they could not confirm if they were used. He does not smell like any of the products I use for him - his behind was not properly cleaned - package includes a bandana, did not receive one The whole purpose of the review is to communicate that the service paid for was not delivered. The lack is accountability and rebuttals to excuse the mishaps is disheartening and disappointing. In the end, I was given a full refund because all they could tell me was I either had the choice of a full refund with cut ties (I am not welcome back for business) or they "fix" what they did to my dog. How can your team fix agitated paw pads, from a cut you did? How can you fix the overly chopped fur on his paws? Am I supposed to trust that a second wash will be thoroughly completed when it wasn't done the first time? I'm very sad to leave this place, and I'm even more sad the good staff spoke to me the way they did, as if I wasn't a loyal customer to begin with. I expressed I wanted to reach a resolution, because I wanted to be a returning customer. However, they were very annoyed with me and it is clear I am not welcome. I have spoken so highly of this place to all of my fellow dog friends, and I'm sad to share this review and furthermore update my friends of all that happened. They were very kind to offer an extremely personal gesture, however when it was followed up with, "Given the circumstances, I don't think we will be doing that anymore" and that is heartbreaking. I am actually heartbroken by the whole experience. I started coming to this place because at my very first time here, I had met Jeannie who was very kind, so I thought that is a no brainer - I can trust to bring my soul dog here. After speaking with her today, it is clear I was sadly mistaken. If you're okay with a chaotic environment, and just need a cheap self wash then I would recommend this place. However, I'm not sure I would recommend them for anything else since it seems to be of a huge inconvenience for them.

    Bandana that comes with spa package
    Pauline S.

    I've taken my dog Lele to Dunk N Dogs for about 2.5 years now and each time she's received great service! I have booked full grooming with the extra spa package with Rafael, Deanna, Dena, and Andrew. They take my requests into consideration and the employees are very friendly. The spa package includes teeth cleaning, nail trimming, extra conditioning, bandana, and a treat bag. Booking an appointment with them is convenient through their website. The appointments have ranged between 1.5-3 hours depending on how busy it is. They usually give you a timeline and will text whenever they're ready for pick up. Parking is *typically* pretty easy depending on what time you go, however, there were a couple of times when I had to keep circling and waiting to find an open spot. They share a parking lot with other businesses. Overall, service is great and will continue to be a customer!

    After
    Joanna G.

    I was looking for a place to get my dog groomed because his hair was getting too long and his usual groomer was not taking any clients at the moment. I found this place on Yelp while I was doing my search and got a different quotes from a couple of different places. What drew me to choose this place was the great reviews and they were not wrong! I was so happy to be able to make an appointment at such short notice. I called around 5pm on Thursday for a 3pm on Friday appointment. Scheduling went very smoothly. Checking in my dog was a smooth process as well. Deanna was my dog's groomer and she gave an accurate estimate of when my dog would be ready. She also gave my dog the exact cut I had asked. Thanks so much! Will definitely be coming back!

    Clean happy dog!
    allison r.

    First time customer! Great experience! Our dog was skunked and needed a wash bad!!! Dunk n Dog were great! De-skunked, washed, cut nails, etc. My dog doesn't NOT like his nails done but they were able to do it . Will come again.

    Alexandra W.

    Thank goodness for Dunk N Dogs. After a fun day at Ocean Dog Beach, the sandy pups needed a thorough self-wash and rinse to clean off the saltwater and fun. Haha. We were able to walk right in and grab a tub for both dogs. Rules and instructions are posted on the wall. Towels and grooming supplies are readily available for use. Everything was great! The staff was accommodating to ensure we had all that we needed. The blow drying machines were heavy duty and took less tg than 20mins with all the fur. Prices are reasonable. Great San Diego gem!

    BEFORE
    Kiely O.

    If I could leave 0 stars I would. They absolutely MESSED UP my dog. She is a doodle mix and was pretty matted but no worse than I have ever brought her in before and they completely shaved her to the bone. Even her face which my father told them specifically not to do, and gave no consultation or even asked if this was okay. I can't even recognize my dog, and they didn't even apologize or offer to refund us. NEVER COMING BACK. Take your business elsewhere.

    Self dog wash station
    Valerie P.

    The staff is really friendly and it shows that they genuinely care about the animals in the shop. Very helpful with recommendations. Our dog is 110 lbs and still a pup and this is the easiest place to bathe him for the most affordable cost

    Tiny got all cleaned up! Cadence you are the real MVP thank you my girl for helping with his nails!!  @neeks93 on insta

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    6 months ago

    I love this place! They are always friendly and kind. Never had a bad experience or service!

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    9 months ago

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    1 year ago

    It was my first time taking my dogs . Super helpful and assisting me as I washed my dogs.

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    6 months ago

    Love the services. Baby girl is always happy. Prices are great. I would recommend coming in.

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    3 years ago

    After a warm summer my pup really needed a haircut. Thank you Dunk' N Dogs. My pup came home clean and smelling amazing

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    Page 1 of 17

    Ask the Community - Dunk'N Dogs

    Can we bring our own shampoo and conditioner for our dogs?

    Yes It's your dog and you know what's best for them

    Do they wash pugs?

    Yes , we wash all breeds.

    Do you guys do flea treatments for dogs?

    Yes they do! It is a little extra and they can even get in to you if you're in the self wash but it is available as an upgrade for all services.

    View All 5 Questions

    Review Highlights - Dunk'N Dogs

    I arrived at Dunkin Dogs with a very dirty dog, and I was not in the happiest of moods.

    Mentioned in 12 reviews

    Read more highlights

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    "While looking for a dog groomer for my elderly neighbor's dog, I was turned down a few times…read morebecause they required appointments, and I didn't have time to schedule one this week. The dog really needed grooming. Finally, I came across this business on Google and saw their great reviews. I called and spoke with Monica, explained the situation, and she was able to get me in within two hours. I am so grateful for her. From the moment we spoke, she was kind, caring, and incredibly helpful. When I arrived, she examined the dog's coat and clearly explained the process and services included. The prices were great--especially considering all the services included with the full grooming (bath, haircut, nail trimming, and more). I was honestly surprised at how reasonable the price was. On top of that, due to the circumstances, they even gave me a discount to help my elderly neighbor. That truly says a lot about their character and their business. They are so sweet and caring with the dogs. I highly recommend them to anyone--you won't regret it!"

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