Love Dr. Bache, my dogs have gotten such great care here, I highly recommend them if you want a…read moregreat vet for your pets.

We needed a vet for an after hours , weekend emergency. Dr. Bache was kind and so caring. He was…read morethorough, honest and clearly communicated the situation and our options. We received a follow up call from the office staff Monday morning. We appreciated the concern and compassion. Thank you so much. We will definitely go back.

Took In Our poor little tortie when someone hit her in the street and left her…read more.. They were awesome, she got the care she needed, and is blind in one eye, but otherwise still our sweet lovable girl...

Professional and very caring ! First time there and made every effort to see my Toby in a timely…read moremanner ! Worked within our budget !

Today was a sad day. My 16 1/2 year old cat, Benny, had cancer and had to be put down. The only…read moresaving grace was the absolutely wonderful and compassionate tech and doctors at Hamburg Village Vet. There was no rush, no pushing in a certain direction....just presented with the facts and then left it up to me to decide. Even afterward, no attempt to get out right away...given the opportunity to take as much as needed. The staff was caring, and, despite being down from losing Benny, the Office of Hamburg Village Vet made me comfortable and relaxed. A HUGE two thumbs up...thank you! Mark Jones

I am devastated to be writing this. I took my 2-year-old cat to Hamburg Vet for an emergency visit…read moreafter he stopped eating for days and developed a strange, unsteady walk. I was terrified for him and needed real answers. Unfortunately, in my experience, he didn't get the thorough care an emergency visit should include. They only felt his stomach for lumps and sent us home with liquid antibiotics and L-Lysine. They did not listen to his lungs, did not run bloodwork, and didn't recommend any additional diagnostics. I repeatedly expressed how worried I was, but I was told it was "just a cold." This gave us hope, so we pushed through stressful at-home treatments--pulling him out from hiding spots to give meds, force-feeding him for days, watching him get skinnier, and hoping each dose would make a difference. Instead, he continued to decline. When things got worse, I called back, desperate for guidance, and was told a vet wouldn't be available to speak with me until the next day. At that point, after other past negative experiences with this clinic, we decided to seek help elsewhere. We made another emergency appointment, this time with Eden Vet. We waited two hours to be seen, holding onto hope--but during that time, he passed away in my arms. The vet there told us he had liver disease, and in their opinion, the care he received at Hamburg Vet did not reflect the severity of his condition. I cannot express how heartbreaking it is to think that his last days were filled with unnecessary stress--for him and for us--because we were reassured he only had a cold. I feel that Hamburg Vet failed him when he needed them most, and in my experience, it caused avoidable suffering. I will never return to this clinic. I was desperate and needed help for my best friend, and I wish his final days had been handled with more urgency and compassion

I have been taking my two cats to McClelland's for almost 10 years. Both of my cats were rescues…read more I am very happy with their care and treatment. I have seen compassion and care for families making that difficult decision for their family member (pet).

After getting a young kitten for the very first time, my mind was bombarded with questions and fear…read moreof the unknown. Thankfully, I was able to speak with the McClelland staff and schedule a new patient appointment with no problem. When we arrived, we were quickly greeted with a friendly welcome. All the staff members were attentive and courteous. Dr. Carrig provided a thorough exam on our kitten, while answering our questions and fully addressing our concerns. You can tell he is very knowledgeable, and passionate about his profession. We know we are in great care in his hands and look forward to many years of visiting McClelland! 10/10 for outstanding service!

Dr. Brooke and Dr. Carrie provided amazing care for my dog when he suddenly became sick while…read morevisiting from out of town. My dog is very anxious and reactive during vet visits, but the staff were very kind, qualified, and understanding. I was in and out in 20 minutes! I also received a follow-up call 3 days later to check how my dog was feeling. So grateful for Lakeside vet! My dog is feeling much better!

The family dog Chelsea took a turn for the worse in the last week. Last night we decided to make…read morethe tough decision that it was time to help her in the only way we could. They called her vet who stopped doing house visits for covid. We called my vet who was really booked out and we couldn't let Chelsea suffer. I turned to yelp to help us. I can't speak highly enough of this place. Not only did they move things around once they heard her condition to fit her in, but they worked with our flight schedules so we could all be here today. It was a completely unrushed, empathetic, comforting, and kind experience. They let all 4 of us in a private basement grieving room. We were given as much time as we needed before and after her passing. It was a very peaceful experience. She was in no pain, she didn't even flinch for her iv. Thank you for treating us like family.

I called because they had appointment based visits compared to first come first serve. Before I…read morewent for my first visit I explained I was going out of town asked if they could neuter and board my dog until I got back. They agreed and I made the appointment. I get there went through the visit, they sold me this lifetime shot service then changed my appointment 4 times in a week. A female employee called a few days before the original appointment date to confirm the original appointment. I explained that they cancelled and moved it to another day. The girl told me I must have made a mistake because the doctor won't be in on that day. She hassled me for a few more minutes and when I started getting aggravated told me not to bother coming back because I wasn't a patient there anymore.

I wish I could give this place just a portion of a star. This place is out for money and they will…read moretake advantage of you any chance they can get. They took $50 from my dad who is a cancer patient to hold an appointment that was not for 4 day from then(was the only appointment they would give him) he ended up taking the dog to an emergency vet that evening because the dog would have been dead by 4days away. They would not refund the appointment hold money. I also used to take my dogs there but after multiple times of them over charging me and charging me for things I did not want done to my dog I had had enough. They also told me that there were things that needed to be done to my dog that after a 2nd opinion I found out that she did not need. Stay away!!! These people are crooked!!!!!!

Dr. Rogers and staff are the best vets around. He has been my vet ever since he opened his office…read morein town @ 9 yrs. ago. Formerly a vet in Buffalo who relocated to Westfield. Trained at Cornell University. He is so kind and caring. Never feel rushed. My dogs are so relaxed with him.

I transferred to VVC after not being happy with my former vet. At VVC my former "trouble cat" (who…read moreneeded a vet and 2 techs to give him a shot) sat perfectly fine and didn't even know he was getting a shot. It was so much less stressful for him. What cemented my love for this place, was when I brought in a cat with an ulcer on his lip. We tried a few things and nothing worked but he didn't seem to be in pain and he was still eating and drinking just fine so we left it alone. Fast forward 6 months and I get a phone call from the vet asking if he still had the ulcer. The vet had read an article and wanted me to bring Buzz in to try something. It was cleared up in a week! He remembered my cat from bringing him in 6 months before. That's awesome. They are not the least expensive vets office, but I will pay for the kindness and expertise as well as the loving care my pets (cats and a German Shepherd) receive.

I'd just like to say Dr. Scott & Ashley were absolutely amazeballs. They just go above and beyond…read morefor their clients. There's other great staff their too, it's just who I saw today.

I highly recommend this animal hospital. Visiting family from out of town for the holidays we had…read morean emergency with our little dog Mishka. We were seen immediately and the staff was wonderful. After returning home I also received an unexpected call from Julie to see how Mishka was doing. Cost didn't matter for our little guy and because it was an emergency we expected a bill that was hundreds of dollars. Our bill was 1/3 of what we expected and that included all medication. Happy to say our little guy has recovered.

Amazing customer service and support. They were so good with my tabby cat, Thomas! He also loves…read moretheir homemade catnip toys!

There aren't enough stars for 9 Lives Holistic! Nico Suave had the time of his life! He's never…read morebeen cleaner, or had smoother knot free hair! This place rightly books up fast! So be sure to get an appointment on their books ASAP! Our kitty was so happy and relaxed, he slept for days!!!